Residential Realtor resume example with 4+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Knowledgeable and dedicated customer service professional with extensive experience in the financial industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Skills
Account Management
Client needs analysis
Quote information
Claims reporting systems
Business planning
Quotes and sales
Cash Management
Team building
Time management
Recordkeeping
Customer retention
Customer Service
Scheduling
Marketing and advertising
Contract Negotiation
Property valuation
Sales and marketing
Open house preparations
Purchase contracts
Sales brochure development
Market monitoring
Multi-tasking ability
Good listening skills
Creative problem solving
Quick learner
Professional telephone demeanor
Microsoft Office
Microsoft Excel
Verbal and written communication
Organization
Appointment Scheduling
Preparing contracts
Work History
03/2017 to CurrentResidential RealtorVeterans Administration | Fort Rucker, AL,
Maintained social media accounts to promote properties and interact with potential clients.
Maintained detailed property lists to accurately promote properties and meet client needs.
Generated leads for sales and rental properties through cold calls and referrals.
Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
Ensured that all clients looking to sell or buy were aware of current market conditions, legal requirements, pricing and mortgages.
Drafted contracts for purchases, sales, home inspectors for home repairs before move-ins and final steps.
Worked closely with clients to facilitate appropriate loans, inspections and credit reports.
Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
Showed properties to potential buyers and other brokers at open houses and by appointment.
Created and implemented marketing plans to drive sales.
Marketed and sold property for clients by hosting open houses and advertising online and in print.
Accompanied buyers and sellers to home inspections and appraisals.
Negotiated, facilitated and managed real estate transactions.
Added documents to file records and created new records to support filing needs.
02/2017 to 06/2018SecretaryCommon Spirit | Grimes, IA,
Provided clerical support to 8 company employees by copying, faxing and filing documents.
Answered and directed calls using multi-line switchboard.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Scanned and uploaded documents .
Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
Communicated with customers via phone and email to confirm appointments and respond to inquiries.
Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
Wrote and proofread error-free letters, memoranda and other business correspondence.
Handled daily scheduling tasks and provided administrative support for Payroll department and Senior management.
Carefully transcribed phone messages and relayed to appropriate personnel within 15 minutes of each call.
Entered all estamites and invoices into Microsoft Excel system and updated customer contacts, invoices and new customer information to keep records current.
Promptly answered multi-line phone system and greeted callers enthusiastically.
Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
Recorded expenses and maintained accounting records in microsoft excel
Assisted in writing weekly reports.
Scheduled appointments and provided 2 follow-up calls to clients within the week prior to appointment.
Developed correspondence letters, memos and emails.
Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
01/2017 to 06/2018Customer Service CashierAutoZone | City, STATE,
Handled approximately 60 daily credit and cash transactions for customers with accuracy and speed.
Maintained customer satisfaction while handling product returns quickly and professionally.
Counted money in drawers at beginning and end of each shift to ensure amounts were correct.
Used POS system to enter orders, process payments, and issue receipts.
Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
Assisted customers by answering questions and fulfilling requests.
Education
Expected in High School Diploma | Schurr High School, Montebello, CA, GPA:
Expected in 03/2017Real Estate License | Real EstateReal Estate Trainers, Anaheim, CA, GPA:
Expected in 02/2020Life And Health Insurance | InsuranceExamFX, Rowland Heights, CA, GPA:
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