- Montgomery Street, San Francisco, CA 94105
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
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Formerly licensed Illinois residential real estate broker associate and certified negotiator skilled at developing solid relationships with clients, Realtors, builders, attorneys, lenders and appraisers to provide the highest level of service during the home sale and purchase process.
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Hcl Technologies Ltd. – Somerset County, NJ,
- Negotiated all terms of sale and purchase contract
- Provided mediation between client and attorney during home inspection process
- Determined economic and geographic target markets of potential buyers for new listings
- Created marketing campaigns to enhance professional growth and promote listings
- Regularly evaluated new listings to continually improve market knowledge, builder trends and overall housing conditions
- Wrote attention-grabbing remarks and photo descriptions in listing brochures and on-line marketing
- Staged client homes to capture highest selling price, shortest listing time and positive public feedback
- Assisted clients relocating from out of state
Charles River – Poolesville, MD,
- Consulted with Fortune 100 and 500 companies on current administrative processes and provide redesign and technology options to improve efficiency and effectiveness
- Facilitated and managed RFP process for vendor selection of potential benefits outsourcing alternatives
- Project managed service center implementations including Medicare+Choice rollouts
- Created training modules for client training programs
- Developed national practice marketing presentation to promote internal administration consulting capabilities
Hcl Technologies Ltd. – Virginia Beach (City), VA,
- Management responsibility for 12 service representatives of a cornerstone, $12 million client providing defined benefit and health and welfare administration to over 50,000 employees
- Improved service levels from 20% to an average of 95% of all calls answered in 60 seconds
- Recruited new and replacement service center staff at entry and experienced levels
- Developed and documented multi-plan training program and trained staff
- Presented state of business to vice president of human resources at various client locations
- Resolved employee issues and tracked calling trends
- Certified Employee Benefits Specialist (CEBS) - Completed courses I, II and III
Hewitt Associates – City, STATE,
- Management responsibility for nine service representatives and the administration of a 17,000 life defined benefit, defined contribution and retiree health and welfare plan client
- Sold outsourcing call centers and administration to prospects
- Projected and regularly monitored $3 million budget and profitability
- Facilitated and presented during internal cross practice manager meetings
- Communicated plan design enhancements to client, including customer service and system impact to overall project
- Developed and instituted team building activities
DePaul University - Chicago, IL
GPA - 3.795
Member National Society of Collegiate Scholars
Proficient in Microsoft Office products and Microsoft Project
Ability to work in Windows and MAC OSX operating systems
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School Attended
- DePaul University
Job Titles Held:
- Residential Real Estate Broker
- Consultant
- Team Leader
- Project Manager
Degrees
- Bachelor of Arts
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