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Residential Property Manager/Realtor Resume Example

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RESIDENTIAL PROPERTY MANAGER/REALTOR
Professional Summary
Seasoned Licensed Realtor & Property Manager experienced in MDU & Residential housing. Successful in collecting 100% of rent owed & managing outstanding tenant issues. Exhibits excellent organizational & time management skills while effectively adapting to unforeseen issues smoothly with strong computer skills. Dedicated & accessible to residents and owners. Resourceful problem solver adept at overseeing staff, maintenance teams, and acting as a liaison between residents, agency,  property owners, and government agencies.  Knowledgeable in Landlord/Tenant-Fair Housing-Disability Law and HOA's.  Proven ability to work with diverse populations. In-depth experience with Section 8 procedures, tenants & HUD housing inspections. Detail-oriented, organized, and effective at managing personnel, property and special projects.
Skills
  • Fluent in Spanish 
  • MS Office & Yardi
  • Property Management
  • AzRLTA, FHA, HUD, ADA
  • Works Well Independently 
  • Detail-Oriented & Persuasive 
  • Critical Thinking & Problem Solving
  • Communicates Effectively & Pleasantly.
Work History
Residential Property Manager/Realtor, Current
The John Samuels Agency – Phoenix, AZ
  • Manage 100+ homes in the greater Phoenix area
  • Responsible
Leasing Agent, 06/2014 to 01/2015
Belltoria Properties LLC. – Phoenix, AZ
  • Instrumental in increasing sales/occupancy by 20%.
  • Simplified process to screen prospective tenants, perform background checks while processing lease agreements for immediate move-in increasing productivity 15%.
  • Decreased number of costumer complaints 50% by responding to all customer inquiries thoroughly, coordinating maintenance work orders by priority, referring unresolved customer grievances to designated departments, following up to verify final resolution.
Administrative Assistant, 06/2013 to 08/2013
A Auto Insurance – Tulsa, OK.
  • Streamlined communication on behalf of manager to other departments cutting handling of correspondence by 30%. 
  • Augmented employers ability to multitask decreasing workload by 25% by taking on all administrative functions for secondary realty business. 
  • Utilized time saving methods to maintain client records, upload client data, answer inquiry calls, processing payments increasing productivity 25%.
Community Manager - Villa Contenta & Colter Manor Apartments, 03/2013
Arizona Maintenance and Repair – Phoenix, AZ.
  • Reduced 33% vacancy rate to 0% in 60 days. 
  • Increased property marketability via daily walk-through directing the maintenance team to fix any issues on the spot. 
  • Increased unit turnaround time 100% by communicating weekly with the owner representative on property status or possible issues, with the attorney of record on evictions or judgement actions.
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Resume Overview

Companies Worked For:

  • The John Samuels Agency
  • Belltoria Properties LLC.
  • A Auto Insurance
  • Arizona Maintenance and Repair

Job Titles Held:

  • Residential Property Manager/Realtor
  • Leasing Agent
  • Administrative Assistant
  • Community Manager - Villa Contenta & Colter Manor Apartments

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