Residential Property Manager/Realtor Resume Example The John Samuels Agency

RESIDENTIAL PROPERTY MANAGER/REALTOR

Professional Summary

Seasoned Licensed Realtor & Property Manager experienced in MDU & Residential housing. Successful in collecting 100% of rent owed & managing outstanding tenant issues. Exhibits excellent organizational & time management skills while effectively adapting to unforeseen issues smoothly with strong computer skills. Dedicated & accessible to residents and owners. Resourceful problem solver adept at overseeing staff, maintenance teams, and acting as a liaison between residents, agency, property owners, and government agencies. Knowledgeable in Landlord/Tenant-Fair Housing-Disability Law and HOA's. Proven ability to work with diverse populations. In-depth experience with Section 8 procedures, tenants & HUD housing inspections. Detail-oriented, organized, and effective at managing personnel, property and special projects.

Skills

Fluent in Spanish
MS Office & Yardi
Property Management
AzRLTA, FHA, HUD, ADA

Works Well Independently
Detail-Oriented & Persuasive
Critical Thinking & Problem Solving
Communicates Effectively & Pleasantly.

Work History

Residential Property Manager/Realtor, Current
The John Samuels Agency – Phoenix, AZ

Manage 100+ homes in the greater Phoenix area
Responsible

Leasing Agent, 06/2014 to 01/2015
Belltoria Properties LLC. – Phoenix, AZ

Instrumental in increasing sales/occupancy by 20%.
Simplified process to screen prospective tenants, perform background checks while processing lease agreements for immediate move-in increasing productivity 15%.
Decreased number of costumer complaints 50% by responding to all customer inquiries thoroughly, coordinating maintenance work orders by priority, referring unresolved customer grievances to designated departments, following up to verify final resolution.

Administrative Assistant, 06/2013 to 08/2013
A Auto Insurance – Tulsa, OK.

Streamlined communication on behalf of manager to other departments cutting handling of correspondence by 30%.
Augmented employers ability to multitask decreasing workload by 25% by taking on all administrative functions for secondary realty business.
Utilized time saving methods to maintain client records, upload client data, answer inquiry calls, processing payments increasing productivity 25%.

Community Manager - Villa Contenta & Colter Manor Apartments, 03/2013
Arizona Maintenance and Repair – Phoenix, AZ.

Reduced 33% vacancy rate to 0% in 60 days.
Increased property marketability via daily walk-through directing the maintenance team to fix any issues on the spot.
Increased unit turnaround time 100% by communicating weekly with the owner representative on property status or possible issues, with the attorney of record on evictions or judgement actions.

Resume Overview

Companies Worked For:

The John Samuels Agency
Belltoria Properties LLC.
A Auto Insurance
Arizona Maintenance and Repair

Job Titles Held:

Residential Property Manager/Realtor
Leasing Agent
Administrative Assistant
Community Manager - Villa Contenta & Colter Manor Apartments

Residential Property Manager/Realtor Resume Example

Resume Score: 80%

Resume Overview

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