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Realtor, Broker Associate Resume Example

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REALTOR, BROKER ASSOCIATE
Summary of Skills
  • Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
  • Data entry and maintenance in construction loan control and commercial real estate loan servicing system through Data Select CLCS system.
  • Data entry and commercial lending analysis of Financial Statements, Tax Returns and Pro Forma Cash Flow through Tyler Analytics TAC Credit system.
  • Data entry and maintenance of insurance policies in agency servicing dashboard.
  • Telephone etiquette.
  • Operate office equipment.
  • Research, analysis and reporting.
  • Proofreading and document editing.
  • Type 60 words per minute.
  • Time management and prioritizing.
Professional Experience
01/2016 to Current
Realtor, Broker AssociateBerkshire Hathaway HomeServices, Crest Real Estate － Burbank, California
  • Provide exceptional and personal customer service to clients seeking to purchase, sell, or rent a home.
  • Maintain knowledge of industry trends and housing inventory.
  • Utilize current computer and mobile technology to ensure clients' needs are met to the highest level.
  • Build a rapport with local escrow, mortgage and title officers.
01/2009 to 12/2010
Assistant Loan OfficerCENTURY HOUSING CORPORATION － Culver City, California
  • Underwrote multifamily housing loans to developers that applied for and utilized 9% Low Income Housing Tax Credits and other program-related soft funding as repayment sources.
  • Conducted market analysis, Sponsorship/Borrower analysis, and capital structure analysis.
  • Closed $51 million in loans made to multifamily residential real estate developers of affordable housing.
  • Provided ongoing asset management and performed loan workouts, restructures and loan risk rating reviews as needed.
  • Assisted with property and liability insurance compliance verification.
  • Participated in and contributed to group meetings, discussions, and negotiations.
  • Facilitated $22 million in loan repayments, returning significant capital to company's lending base.
04/2006 to 01/2009
Administrative Assistant
  • Provided operational support to the Lending department, including scheduling departmental meetings, composing meeting agendas and recording meeting minutes.
  • Executed all Administrative Assistant duties for the Senior Vice President of Lending, including managing calendar, event planning, expense reconciliation, typing letters, memoranda, reports and notes, processing mail, answering and screening incoming phone calls and making outbound phone calls to set up meetings, travel and lodging arrangements.
  • Achieved special recognition by the Legal Department's Senior Staff Counsel for assisting with Spanish-speaking clients including communication via email and telephone, and translating during meetings and interviews.
  • Engaged the first appraisal report for the New Generation Fund.
  • Upon review of the report, discovered several errors and worked directly with the appraiser to generate an acceptable report.
11/2004 to 01/2006
Customer Service AssistantCOMMUNITY BANK － Gardena, California
  • Performed international and domestic wire transfers, deposits, adjustments, research, stop payments, cash handling, loan payments, and account closures.
  • Created and presented monthly financial reports to banking operations management and quarterly reports to portfolio management.
  • Assisted Spanish-speaking clients in person and by telephone.
  • Opened individual and business accounts, including trusts, checking, savings, 401(k), pension plans, Keogh, IRAs, and CODs.
  • Managed bank's relationships with depository clients, including business owners and employees, as well as individuals and families, through building trust and establishing genuine rapport.
  • Opened 150 banking accounts during five-week deposit account promotion, exceeding forecasted branch goal.
  • Achieved 90% performance ratings in mystery shoppers program in person and by telephone.
Education
B.S: Business Administration, ManagementUniversity of Phoenix － Gardena, CaliforniaBusiness Administration, Management
Certificate in Real Estate with: InvestmentsUniversity of California － Los AngelesInvestments
AH 225 How to Structure Your Deal: Making It a Reality, Neighbor Works Training Institute *AH 226 Creative Project Financing Strategies, Neighbor Works Training Institute *HD 420 Rental Housing Development Finance, National Development Council
Professional Affiliations

Burbank Association of Realtors

California Association of Realtors
​California Regional Multiple Listing Service
​
Languages
Bilingual in English and Spanish.
Skills
Administrative Assistant, asset management, agency, banking, Cash Flow, cash handling, commercial lending, Council, Credit, clients, customer service, Data entry, editing, email, English, event planning, Finance, Financing, financial reports, analysis of Financial Statements, insurance, inventory, Legal, letters, notes, managing, market analysis, meetings, Excel, mail, Microsoft Office, Outlook, PowerPoint, Word, Works, negotiations, office equipment, operations management, policies, promotion, Proofreading, rapport, Real Estate, Reality, recording, reporting, Research, scheduling, Spanish, Spanish-speaking, Tax, Tax Returns, telephone, Telephone etiquette, phone, Time management, translating, Type, typing
Additional Information
  • PROFESSIONAL LICENSURE *Real Estate Broker, License #01894976, California Bureau of Real Estate, February 2011 *Life Agent, Fire and Casualty Broker/Agent, License #0E88096, California Department of Insurance, August 2005
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Resume Overview

Companies Worked For:

  • Berkshire Hathaway HomeServices, Crest Real Estate
  • CENTURY HOUSING CORPORATION
  • COMMUNITY BANK

School Attended

  • University of Phoenix
  • University of California

Job Titles Held:

  • Realtor, Broker Associate
  • Assistant Loan Officer
  • Administrative Assistant
  • Customer Service Assistant

Degrees

  • B.S : Business Administration, Management
    Certificate in Real Estate with : Investments
    AH 225 How to Structure Your Deal: Making It a Reality, Neighbor Works Training Institute *AH 226 Creative Project Financing Strategies, Neighbor Works Training Institute *HD 420 Rental Housing Development Finance, National Development Council

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