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Top-performing Sales Professionaland rental expert with proven success in business development, client relationship management, and customer satisfaction and retention. Experience includes coordinating events, capturing positive media attention, and designing novel and cutting-edge solutions and products. Skilled in qualifying leads and closing the sale. Recognized for magnetic presentations and public speaking, excellent listening skills, resourcefulness, and creative problem-solving.
Achieved highest sales of all real estate agents in the company for seven consecutive years. Increased gross income of home decor/design business by 20% through aggressive follow-up outreach. Built and maintained relationships with demanding clientele and generated repeat customers in the event planning business. Secured favorable media coverage in top publications in every business venture. Applied upselling strategies to create new sales opportunities and increase revenue. Contributed 15% of Indago Design’s net income to various charities since 2001
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- Top Producer in sales for seven consecutive years
- Developed and implemented marketing and sales strategies, including pricing and advertising that resulted in the sale of several multimillion-dollar residential real estate developments
- Hired and trained sales staff in sales strategies, statistical comparisons, and customer relations
- Advertised client properties through websites, social media, and real estate guides.
- Represented buyers and sellers of developed and preconstructed properties.
- Initiated bi-monthly sessions with sales team leaders to brainstorm new ideas and promotional strategies.
- Negotiated, facilitated, and managed real estate transactions.
- Greeted and registered new clients to engage each in-process and cultivate long-lasting relationships.
- Featured in Boston Magazine
- Created a luxury lifestyle and event planning business
- Provided assorted lifestyle services to clients: hotel arranged hotel and flight arrangements, opened up seasonal homes, performed grocery shopping and meal preparation, packed up residence to prepare for moving, provided rides to appointments, furnished interior design services
- Staged parties and other functions, from planning through execution, including design, set-up, catering, logistics
- Cultivated a curated list of vendors; booked vendors and negotiated contracts
- Grew business by referral, attending trade shows, conventions, women’s business organizations to promote services.
- Streamlined event efficiencies by accurately coordinating and managing customer itineraries.
- Coordinated weddings, reunions, and corporate meetings throughout banquet and conference spaces.
- Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues.
- Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization, rehearsal, ceremonies, and receptions.
- Attended bridal industry events to promote services and build relationships with prospective vendors.
- Leveraged trends in customer industries and marketplaces to shape solutions and approaches.
- Coordinated schedules and timelines for events.
- Prior experience includes staging special events for corporate, nonprofit, and entertainment industries (clients included Boston Celtics, New England Governor’s Convention, Budweiser)
- Featured in Boston Magazine
- For high-end fashion and home décor design business
- Generated $300,000 in annual sales of a variety of design products and services sold through retail, online, and high-end fashion and craft show circuits; featured in Accents magazine
- Designed unique apparel, accessories, and home goods; featured in the Boston Globe
- Produced a 20% increase in gross income through repeat business by initiating a follow-up marketing program with existing clientele
- Participated annually in 3-day Newport Flower Show; sold $10,000-$12,000 in uniquely designed items that attracted a following by making the mundane interesting
- Developed a Personal Shopper and Wardrobe Consultant business to assist clientele with their special occasion and wardrobe needs
- Expanded the business to include a team of professional seamstresses to sew for high-end interior designers.
- Featured in Southern Homes, Accent and Boston Magazine
Boston University School of Social Work - Boston, Ma,
Simmons College - Boston, MA,
- REAL ESTATE BROKER, THE REAL ESTATE ACADEMY 1984- present
- LIFE COACH COMPLETION, INTERNATIONAL COACH FEDERATION 2013
- BOSTON UNIVERSITY SCHOOL OF SOCIAL WORK, BASIC COACHING CERTIFICATE 2013
- POSITIVE PSYCHOLOGY CERTIFICATE, WHOLE BEING INSTITUTE 2017
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Resume Overview
School Attended
- Boston University School of Social Work
- Simmons College
Job Titles Held:
- Real Estate Sales Agent, Director of Marketing
- Luxury Life Style and Party Planner
- Designer
Degrees
- Associate of Arts
- Bachelor of Arts
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