LiveCareer-Resume

real estate buyers agent resume example with 5+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Qualified administrative assistant with twelve years experience in client/customer service and three years experience in assisting administration. Experience obtained from Markraft (Artisan Deisgn Group), Steuben County Department of Social Services, Heather Murphy Real Estate Group and multiple restaurants. Skilled at coordinating sales, answering questions quickly and handling sensitive client issues professionally. Trained in CRM (Customer Relationship Management), Microsoft office, Outlook, 2020 Design, Adobe, WMS (Welfare management system), and MLS (Multiple listing service). I am a forward thinking professional with a deep understanding of resolving customer problems with efficiency and civility.

Skills
  • Knowledgeable in Fair Housing Laws
  • Georgia State licensed real estate agent
  • Data entry documentation
  • CRM software use
  • Advanced MS Office Suite knowledge
  • Clean driving record
  • PC proficient
  • Transporting files
  • Timeline Planning and Management
  • Application assessment
  • Microsoft
  • Records management systems
  • Document retrieval
  • Technologically savvy
  • Client relationship management
  • Back office operations
  • Sensitive material handling
  • Excel spreadsheets
  • County regulations
  • WMS (Welfare Management System)
  • Confidential document control
  • Relationship building
  • Customer relations
  • Conflict mediation
  • Appointment scheduling
  • Strong interpersonal skills
  • Honest and ethical
  • Professional and polished presentation
  • Liquor, wine and food service
  • Point of Sale (POS) system operations
  • Quality control
  • Telephone etiquette
  • Lead follow up
  • Currency and coin counter
  • Exceptional customer service
  • Cash dispenser operation
  • Safe and vault operation
  • Strong sense of banking ethics
  • Excellent communication skills
  • Debt and credit management
  • Practiced knowledge of bank security systems
  • Strong work ethic
  • Reliable
  • Closing procedures
  • Analyzing data
  • Brand building
  • Internet and E-mail Marketing 
  • Knowledge of VA loan process
  • Savannah market expertise
  • People skills
  • Computer skills
Experience
12/2022 to Current Order Generation Estimate Offerpad | Charlotte, NC,
  • Ordered materials for custom cabinets after designing layouts.
  • Took accurate measurements to calculate size and amount of materials needed for project completion.
  • Observed strict deadlines and adjusted plans according to changes in production schedules to maintain targets.
  • Studied blueprints and specifications to identify size and shape of patterns.
  • Analyzed designs to spot and fine-tune loopholes, enhancing designs for final outlook.
  • Sketched outline designs and used CAD programs to create detailed designs and specifications.
  • Evaluated project feasibility based on available equipment and materials and labor expenses.
  • Collaborated with sales and project management personnel to develop product concepts.
06/2022 to 11/2022 Listing Coordinator Alro Steel | Bloomingdale, IL,
  • Coordinated 11.5 Million dollars in Real Estate Listings.
  • Advised clients on market conditions, prices and legal requirements.
  • Prepared representation contracts, purchase agreements and closing statements.
  • Established and maintained positive relationships with owner banks, non-owner banks, attorneys, mortgage lenders and builders.
  • Drafted contracts, purchase agreements, closing statements and leases.
  • Enhanced customer satisfaction ratings by effectively and swiftly resolving issues.
  • Communicated with clients to determine property needs and budget constraints.
  • Advised clients on market conditions, pricing and legal requirements for property transactions.
  • Established key business relationships within industry by using responsiveness, efficiency and deep knowledge of real estate industry.
  • Promoted active listings through social media marketing, open houses and newsletters.
  • Coordinated property tours and communicated with buyers to assist with inspections and appraisals.
  • Collaborated with escrow companies, lenders and home inspectors to fulfill terms and conditions of purchase agreements.
  • Developed and presented purchase offers to sellers for consideration.
  • Provided client guidance regarding market conditions, mortgage options and legal requirements.
  • Facilitated deals between sellers, buyers and brokers for maximum profits.
  • Scheduled photoshoots, Repairs, and landscaping appointments.
  • Referral Tracking
02/2022 to 06/2022 Real Estate Buyers Agent Bluegreen Resorts | Peoria, AZ,
  • Promoted property sales through advertisements, open houses and participation in multiple listing services.
  • Advertised properties to general public via networking, brochures, ads and multiple listing services to maximize exposure.
  • Maintained current and accurate CRM database of prospective customers.
  • Scheduled home viewings with potential buyers.
  • Accompanied buyers during property inspections.
  • Promoted properties via advertisements, open houses and multiple listing services..
02/2020 to 10/2021 Administrative Assistant Company Name | City, State,
  • Temporary Assistance/ Food Stamps
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Provided mental health support to homeless clients and connected each with community resources.
  • Handled management of communication to social workers by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Updated details in company database by keying in case comments (New Job, New Baby, new income source, address, phone numbers).
  • Maintained inventory in supply closet to prevent shortages.
  • Referred clients via phone to community resources for mental health treatment, child protective services and assistance for people with developmental disabilities.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
  • Directed customer communication to appropriate department personnel.
  • Collected, calculated and reported on expenditure and statistical data to inform senior management.
  • Maintained lists of resources helpful to clients.
  • Maintained thorough case history records and wrote detailed reports.
  • Provided mental health support to homeless clients and connected each with community resources.
  • Maintained confidential case documentation.
03/2016 to 04/2020 Server Company Name | City, State,
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Provided exceptional service to high volume of daily customers.
  • Cleared table and bussed dishes to allow for quick setups.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Developed strong and lasting resident relationships.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Implemented sanitary food handling, holding and service protocols.
04/2019 to 01/2020 Server Company Name | City, State,
  • Greeted newly seated guests promptly, filled water glasses and brought bread to table.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Implemented sanitary food handling, holding and service protocols.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Documented food orders and ran items to guest tables in dining room.
  • Set up tables and counters to prepare dining and serving areas.
  • Reset tables between guests, refilled condiments and wiped down surfaces.
  • Completed final preparations of dishes and quickly delivered items to customers.
  • Calculated charges, issued table checks, and collected payments from customers.
  • Provided timely checks on guest needs and brought requests.
  • Handled special customer requests for separate checks and menu substitutions.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
05/2012 to 06/2015 Server Company Name | City, State,
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Satisfied customers by topping off drinks and offering condiments, napkins, and other items.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Resolved interpersonal conflicts by listening, finding common ground and building relationships.
06/2010 to 10/2011 Texas Cafe Company Name | City, State,
  • Rang up orders on cash register to process cash, credit card and personal check payments.
  • Rotated stock items and ingredients to maintain freshness.
  • Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
  • Protected staff and customers from infection by cleaning and sanitizing surfaces and equipment.
  • Answered customer phone calls to provide speedy and accurate information about store operations, products, promotions and orders.
  • Took inventory of supplies and equipment and placed new orders to maintain stock levels.
  • Delivered orders to kitchen and checked for accuracy and correct temperature on pick-up before serving to customers.
  • Adhered to company food, safety, quality and sanitation policies.
Education and Training
Expected in 06/2008 to to High School Diploma | Hornell High School, Hornell NY , GPA:
  • Completed continuing education in Code of Ethics Training (2/2022)
  • Georgia State Real Estate License (2/2022)

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Resume Overview

School Attended

  • Hornell High School

Job Titles Held:

  • Order Generation Estimate
  • Listing Coordinator
  • Real Estate Buyers Agent
  • Administrative Assistant
  • Server
  • Server
  • Server
  • Texas Cafe

Degrees

  • High School Diploma

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