Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Being a current business owner as well as owning a small business previously, gives me insight into what is expected to make a team, office or business successful. Over the years, I have learned that communication is our strongest tool. Effectively communicating is key to success. I have often been called a natural leader. I believe in bringing positivity to each day, focusing on the strengths of individuals and allowing yourself to grow and learn from everyone around you.

My desire is to build a career within a company that offers stability, long term employment and a family oriented work environment.

Skills
  • NC Licensed Real Estate Broker
  • Critical thinking
  • Team management
  • Leadership
  • Marketing development
  • Policies and procedures
  • Scheduling
  • Employee training
  • Patient care
  • Billing
  • Expense reporting
  • Event coordination
  • Invoicing and billing
  • Customer relations
  • Workforce Management
  • Senior leadership support
  • Organization
  • Recordkeeping
  • Client relationships
  • Planning and execution
  • Financial administration
  • Team building and leadership
  • Employee coaching
  • Customer service
Experience
11/2016 to Current Real Estate Broker/Owner/Operator Adventist Health System | Fort Carson, CO,
  • Managed real estate transactions from initiation to closing.
  • Prepared market analysis statistics and bid presentation for buyers and sellers.
  • Negotiated between sellers and buyers over property prices and settlement deals.
  • Analyzed housing markets and identified potential buyers.
  • Gave buyers physical and virtual tours of properties.
  • Monitored fulfillment of purchase contract terms.
  • Acquired new customers, counseled clients and identified purchasing needs to deliver relevant real estate investments.
  • Reviewed final real estate transactions and accurately reconciled funds.
  • Appraised properties and advised clients on financing options.
  • Identified and solved complex strategy problems that impact sales management and business direction.
09/2014 to 10/2021 Practice Manager Comcast | Manchester, NH,
  • Created and implemented policies and procedures for effective practice management.
  • Motivated staff by offering direction and providing constructive feedback.
  • Supported entire practice's staff, which boosted efficiency and improved overall process flow.
  • Complied with OSHA and HIPAA regulations.
  • Coordinated financial operations, budgeting, accounting, expenses and financial reporting tasks.
  • Mentored and coached interns and newly hired team members on office procedures and computer systems.
  • Developed and implemented policies and procedures
  • Cultivated close working relationships with the entire staff
  • Checked entire office and waiting areas regularly to provide clean and organized surroundings.
  • Led and motivated employees through supervision, training and coaching on duties and daily operational activities.
  • Coordinated delivery of exceptional patient care by evaluating workflows and facilitating positive changes.
  • Supervised administrative staff of over 20 delivering consistent coaching and mentoring to improve job efficiency.
  • Filing of all insurance, including medicaid.
  • Handled daily operations of accounts payable and accounts receivable.
10/2012 to 09/2014 Office Manager Suncoast Community Health Center | Thonotosassa, FL,
  • Responded to patient queries and concerns to resolve issues in accordance with company policies and procedures, healthcare regulations and dental board standards.
  • Managed operations for 10-person dental practice, facilitating excellent patient support services, direction and guidance.
  • Implemented staff scheduling procedures to provide full coverage, supporting organizational needs.
  • Scheduled patient appointments and effectively handled cancellations and last-minute adjustments.
  • Hired, trained and monitored new office employees and took corrective action when necessary.
  • Coordinated execution and improvement of daily dental office practices.
  • Maintained and evaluated clinic budgets, general ledger and billing systems.
  • Handled office phone calls, correspondence and packages to keep hygienists and dentists free to focus on patients.
  • Prepared timely office reports covering metrics such as expenses, patient loads and billing.
03/2006 to 10/2012 Dental Hygienist Dr. Bill Sherrod | City, STATE,
  • Instructed patients on dental hygiene and oral care by demonstrating effective flossing and brushing techniques and recommending quality oral care products.
  • Accurately collected and recorded patient medical and dental histories.
  • Took dental images and X-rays to identify areas of concern and presented to dentists for review.
  • Customized dental prophylactic treatment to meet individual patients' needs.
  • Examined gums manually and visually to determine periodontal disease and screen for oral cancer.
  • Applied cavity preventing agents, like fluoride and sealants, to protect patients' teeth from decay.
  • Customized prophylactic treatment to individual patients' needs.
Education and Training
Expected in 05/2005 Associate of Applied Science | Dental Hygiene Asheville Buncombe Technical Community College, Asheville, NC GPA:
Additional Information

I am an active member of a local Elks Lodge where I spend many hours volunteering in multiple committees that offer services to the less fortunate. I believe that if we are blessed, we should use our time and talents to bless others around us.

I am head of the Veterans Committee where we continuously plan events to honor those who have sacrificed so much.

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Resume Overview

School Attended

  • Asheville Buncombe Technical Community College

Job Titles Held:

  • Real Estate Broker/Owner/Operator
  • Practice Manager
  • Office Manager
  • Dental Hygienist

Degrees

  • Associate of Applied Science

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