Real Estate Agent resume example with 15+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Proactive leader recognized for initiating positive environments where employees thrive and succeed. Multitasking professional with exceptional composure and poise. Dedicated to best-in-class customer service, strength in communication and effective problem-solving abilities.

  • Customer follow-up
  • Cross-selling and upselling
  • Client account management
  • Client retention
  • Leadership
  • Team management
  • Problem resolution
  • Training & Development
  • Organizational skills
  • Time management
  • Communication
  • People skills
  • Multitasking
  • Collaboration
  • Reporting abilities
  • Coverage assessments
  • Technologically savvy
  • High-energy attitude
  • Highly professional
  • Homeowners insurance knowledge
  • Honest and ethical
  • Client management
  • Negotiation
  • Payment collection
  • CRM software use
03/2019 to Current
Real Estate Agent Tom Toole Sales Group Chadds Ford, PA,
  • Conferred with escrow companies, lenders and home inspectors to expedite transactions and home buying process.
  • Researched and determined competitive market price.
  • Accompanied buyers during property inspections.
  • Generated list of properties to meet specific client needs.
  • Managed real estate transactions from initiation to closing.
  • Prepared forms needed for real estate transactions, including contracts, deeds, closing statements and leases.
  • Acquired new customers, counseled clients and identified purchasing needs to deliver relevant real estate investments.
  • Advertised properties to general public via networking, brochures, ads and multiple listing services to maximize exposure.
  • Managed sales pipeline by actively following-up with prospects and hot leads.
05/2007 to 04/2018
Insurance Agent American National Insurance Company White Marsh, MD,
  • Drove client retention by increasing savings opportunities and identifying premium discounts.
  • Reduced financial discrepancies by accurately resolving billing issues while processing applications and cancellations.
  • Diligently filed and followed up on third party claims.
  • Cultivated lasting professional relationships, which created continuous client referral streams within community.
  • Increased client retention through loyalty rewards and incentivization program.
  • Reviewed coverage plans and strategic initiatives, determining how best to align new offerings with business goals.
  • Increased data collection accuracy by recording client account information with zero discrepancies.
  • Diminished project lags by effectively training employees on best practices and protocols.
  • Supported customers with individualized support and broad knowledge of company products to bring targeted services to individuals with varying needs.
  • Analyzed customer needs and provided best options, upselling products and services.
  • Received underwriting approvals after accurately completing applications for insurance coverage.
  • Engaged customers and provided high level of service by carefully explaining details about documents.
  • Provided quick turnaround time when customers called with questions, usually within 1-2 hours.
  • Coordinated appointments and consultations with clients to identify individual needs and gain better understanding of overall financial situations.
  • Exceeded team goals by partnering with staff to share and implement best practices.
  • Generated new leads and identified potential clients by using successful direct marketing strategies.
  • LSA-5 designation to remedy claims in office
09/2004 to 05/2007
Receptionist /Nail Technician Dolce Vita Day Spa City, STATE,
  • Completed daily customer appointments and updated master schedule.
  • Met with clients to discuss needs, service preferences and special requests.
  • Built repeat client base to increase profits and stabilize cash flow.
  • Collaborated with other manicurists to streamline booking, inventory and appointment systems and increase customer satisfaction.
  • Promoted enhanced treatments to repair and improve nail strength.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Upsold specials and bundled finger and toe-nail packages to increase personal profit.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Improved operations by working with team members and customers to find workable solutions.
Education and Training
Expected in 09/2004
High School Diploma:
Puyallup High School - Puyallup, WA
Expected in 07/2005
Nail Technician : Cosmetology
Beauty School - Tacoma, WA
Expected in 05/2007
Licensed Insurance Representative : Insurance- Fire/Casualty/Life/Health/Disability
Intellipass - Federal Way, WA
Expected in 03/2019
Licensed Real Estate Agent: Real Estate
Rockwell Institute - Orting, WA

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Resume Overview

School Attended

  • Puyallup High School
  • Beauty School
  • Intellipass
  • Rockwell Institute

Job Titles Held:

  • Real Estate Agent
  • Insurance Agent
  • Receptionist /Nail Technician


  • High School Diploma
  • Nail Technician
  • Licensed Insurance Representative
  • Licensed Real Estate Agent

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