real estate agent resume example with 16 years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Success driven leader who is detailed and results oriented. Highly skilled at creating, building, and maintaining relationships with prospective and current customers/clients. Experience spanning over 20+ years in sales and customer service industries, and over 11 years of managerial leadership, overseeing various projects simultaneously.

  • Public relations/customer service
  • Interpersonal communication skills
  • Planning & Organizational skills
  • Attention to detail
  • Critical thinking
  • Solution oriented
  • Leadership
  • Personnel Management
  • Training & development
  • Data analysis
  • Strategic planning/deductive reasoning
  • Verbal & written skills
  • Planning & organizational skills
  • Microsoft Office Suite proficiency
  • Zoom and Microsoft Teams proficiency
  • Accounting/Accounts payable/receivable
  • Dedication to diversity
  • Cultural Intelligence
Education and Training
Polk Community College Lakeland, FL, Expected in : Communications - GPA :
Traviss Technical College Lakeland, FL Expected in 06/2001 Technical Degree : Massage Therapy And Bodywork - GPA :
Traviss Technical College Lakeland, FL Expected in 07/2001 Technical Degree : Shiatsu Practitioner - GPA :
Berkshire Hathaway Homeservices Central Washington Real Estate - Sales Associate
Kennewick, WA, 01/2023 - Current
  • Developed trusting relationships with customers by making personal connections, while conducting professional dialogue to determine needs.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked with fellow sales team members, processing tasks to meet daily sales goals and achieve store targets.
  • Maintained knowledge of current promotions, company guidelines, payment policies and security practices.
  • Used technology resources to assist customers in locating and selecting items.
Pango Group - Real Estate Agent
Orange, CA, 08/2018 - Current
  • Served as local real estate expert, advising customers on market dynamics and home prices.
  • Military Relocation Professional (MRP), educated in VA financing/loan limits, Military benefits, BAH rates, knowledgeable in understanding PCS protocol and procedures for quick relocation.
  • Maximized market share by working with clients and building relationships.
  • Maintained current and accurate CRM database of prospective customers.
  • Advised prospective clients on current market activities and optimal buying or selling choices.
  • Conducted thorough needs analysis and pre-qualification with prospective clients to schedule showings.
  • Generated lists of properties compatible with buyers' needs and financial resources.
  • Facilitated real estate purchases by reviewing listings, accompanying clients to properties, communicating sale conditions, explaining features, value and benefits of available homes.
  • Managed real estate transactions from initiation to closing, including overseeing inspections and repairs in association with said transactions.
  • Assisted investors with remodeling plans and costs to drive client profitability and long-term business retention.
  • Planned and coordinated open house events to move properties.
  • Promoted property sales through advertisements, open houses and participation in multiple listing services.
  • Acquired new customers, counseled clients and identified purchasing needs to deliver relevant real estate investments.
  • Oversaw and negotiated offers for real estate purchases on clients' behalf.
  • Networked with industry contacts to expand knowledge of real estate markets and best practices.
  • Called or emailed lapsed clients to inquire about continuing needs.
  • Verified accuracy of documentation and fund disbursements for sales.
Academy Animal Hospital - Owner/Investor/Manager
City, STATE, 06/2011 - Current
  • Understanding the real estate market to determine if a property is a good investment based on market conditions in the targeted area.
  • Purchase residential properties requiring improvements and beautification.
  • Renovate/improve residential properties with the purpose of renting/selling.
  • Perform the necessary due diligence to assure profitable investments while limiting financial risks.
  • Continually maintain properties in safe and proper condition for tenants, complying fully within government/state/county regulations.
  • Promptly respond to tenants maintenance requests on issues through use, accidents, or natural causes, according to agreed conditions for property functionality.
  • Inspect properties regularly to identify deficiencies and schedule repairs.
  • Solicit and analyze bids for repairs, renovation and maintenance.
  • Develop work schedules according to budgets and workloads, covering priority tasks.
  • Oversee and monitor all outsourced work.
  • Keep relationships with tenants, vendors and management positive through open communication and proper handling of concerns/issues.
  • Collect monthly rental fees, assessments, deposits and payments, using fair accounting and management practices.
  • Monitor balance sheets and income statements to evaluate financial performance.
  • Calculate and submit payments for utilities, taxes, insurances, and other required billing
  • Coordinate with maintenance and contractors to promote timely turnovers after move-outs.
Fidelity National Title And Investments - Vet Technician/Assistant
City, STATE, 03/2009 - 06/2011
  • Obtained information and history from clients to maintain medical charts.
  • Prepared and reviewed pet records and consent forms from daily visits and appointments, entering important data into system.
  • Documented and tracked treatment activities, scheduled/discussed follow-up appointments for animal treatment.
  • Prepared and labeled medications and instructed client on administration.
  • Communicated with Veterinarians and staff members to maintain patient flow.
  • Addressed healthcare needs of animals by coordinating with Veterinarians and following orders.
  • Trained new veterinary staff on office procedures and requirements.
  • Answered pet owner phone calls and responded to questions while taking messages for staff Veterinarians.
  • Assisted Veterinarians during procedures and examinations, calming animals and handing instruments while following safety requirements and procedures.
  • Examined animals for behavioral changes or clinical symptoms indicating illness or injury, documented symptoms for Veterinarian review.
  • Organized operating room, checked in and prepared animals for surgery and assisted Veterinarians during surgeries.
  • Sterilized and maintained veterinary care instruments and equipment.
  • Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
  • Fed and watered animals in care, following special diets and regular medication administration schedules.
  • Interpreted lab results for heartworm testing, parasites and skin scrapings.
  • Collected fluids from animals for laboratory testing.
  • Performed physical examinations and recorded weight, temperature and other vitals.
  • Advised clients on animal care, nutrition and behavior problems.
  • Administered immunizations, blood plasma and other medications to animals as prescribed by Veterinarians.
  • Monitored post-surgical pet care and administered medication under vet direction.
  • Released patients to owners with care directions from veterinary staff.
  • Triaged scheduled or emergency patients to route to appropriate surgeon or treatment area.
  • Supported euthanasia procedures and disposal following regulations and owner preferences.
  • Restocked and sanitized exam rooms for ample supplies and disease control.
  • Offered every owner exceptional customer service and support as well as top-notch care to each animal.
  • Delivered attentive, courteous service to promote overall patron satisfaction.
Company Name - Escrow Assistant
City, State, 03/2005 - 05/2007
  • Updated client account information and records in company databases.
  • Reviewed client documentation and contracts for discrepancies and mistakes.
  • Put together closing statements for buyer and seller review, primarily refinance division.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Ordered demands, HOA statements, evidence of insurance and other required documents.
  • Reviewed and interpreted buyer, seller and lender instructions to assess escrow requirements.
  • Answered customer questions to maintain high satisfaction levels.
  • Verified ownership, transaction information and dividend distribution instructions to conform with governmental regulations.
  • Reviewed files, records and other documents to obtain information or respond to requests.
  • Scheduled and coordinated delivery of funds, to and from companies and customers.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Stayed abreast of lending regulations, industry trends and market rates.
  • Reviewed loan agreements to verify completeness and accuracy according to applicable policies.
  • Worked with customers, realty professionals and lender representatives to complete smooth and efficient process.
  • Prepared closing documents with care to eliminate errors or delays in processes.

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Resume Overview

School Attended

  • Polk Community College
  • Traviss Technical College
  • Traviss Technical College

Job Titles Held:

  • Sales Associate
  • Real Estate Agent
  • Owner/Investor/Manager
  • Vet Technician/Assistant
  • Escrow Assistant


  • Some College (No Degree)
  • Technical Degree
  • Technical Degree

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