, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Qualified sales person with highly goal-oriented nature and proficiency in meeting and exceeding established goals and objectives related to training, selling, education and client relations.
Skills
Lead follow up
Sales closing
Post-sales support
Relationship selling
Negotiation Tactics
Customer needs assessment
Client account management
Specifications understanding
Infrastructure updates
Diagnosing issues
Hardware expertise
Analytical
Multitasking
Work ethic
Communication
Experience
Real Estate Agent, 04/2021 - Current Comey & Shepherd, Realtors - Oh – Norwood, OH,
Acquired new customers, counseled clients and identified purchasing needs to deliver relevant real estate investments.
Managed real estate transactions from initiation to closing.
Scheduled home viewings with potential buyers.
Prepared forms needed for real estate transactions, contracts, deeds, closing statements and leases.
Generated list of properties to meet specific client needs.
Researched and determined competitive market price.
Accompanied buyers during property inspections.
Communicated with inspectors, lenders and pest control companies to maintain purchase agreement terms.
Facilitated closing process on behalf of clients and reviewed parts of contracts to resolve issues prior to closing.
Promoted properties via advertisements, open houses and multiple listing services.
Promoted sales through advertising, open houses and Multiple Listing Services.
LAN Manager, 07/2006 - 04/2021 Kaiser Permanente – Sacramento, CA,
Provided effective resolutions to issues and escalated problems with knowledgeable support and quality service.
Kept flexible schedule and resolved after-hours and weekend emergencies quickly and accurately.
Performed data backups and disaster recovery operations.
Consulted users to determine areas in need of improvement.
Increased system security and performance with proactive changes.
Planned, tested and supported various platforms to support highly critical technology at Memorial Hermann Hospital (UT Health) The primary teaching hospital for the Mcgovern Medical School.
Analyzed intricate server issues and supported large enterprise and business-critical applications.
Promoted continuous improvement for UT IT governance processes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Prioritized and organized tasks to efficiently accomplish service goals.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Exceeded customer satisfaction by finding creative solutions to problems.
Met with vendors to book available venues, planed events and related materials supporting course objectives for continuing education courses.
Built and updated evaluation and survey tools to monitor and improve effectiveness of courses.
Worked with school administrators to determine course needs and set frameworks.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Managed transportation arrangements to and from airport, train station and local events for visitors.
Facilitated research of local venues, restaurants and visitor spots per guest requests.
Rectified volatile situations quickly through active listening and effective communication.
Developed, deployed and maintained robust training programs accomplishing department and facility goals.
Lead Patient Care Coordinator, 09/1998 - 07/2001 Bio-Techne – Pittsburgh, PA,
Assisted with patient admissions, discharges and transfers.
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
Managed operations in accordance with budget requirements.
Initiated training and education programs for supporting healthcare staff.
Participated in meetings with department heads to discuss census information, admissions and discharges for teaching patients.
Oversaw clinic administration, including financial management, recruitment and human resources.
Senior Support Specialist, 11/1993 - 08/1998 University Of Texas Health Science Center Dental – City, STATE,
Processed customer orders, exchanges and returns and kept customers informed about progress.
Followed-up with sales teams and customers with complex issues to coordinate resolutions.
Fielded customer queries, providing clear, accurate answers to technical questions and support requests.
Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Managed office inventory and placed new supply orders.
Handled scheduling and managed timely and effective allocation of resources and calendars.
Education and Training
High School Diploma: , Expected in 05/1985 - Silver Creek High School - San Jose, CA GPA:
: Information Technology - MCSE, Expected in - SMU School of Engineering And Applied Science - Belliare, GPA:
Certifications
Short Sales and Foreclosure Resource Training - 2021
Certified SFR, National Association of Realtors - 2021
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