Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Qualified sales person with highly goal-oriented nature and proficiency in meeting and exceeding established goals and objectives related to training, selling, education and client relations.

  • Lead follow up
  • Sales closing
  • Post-sales support
  • Relationship selling
  • Negotiation Tactics
  • Customer needs assessment
  • Client account management
  • Specifications understanding
  • Infrastructure updates
  • Diagnosing issues
  • Hardware expertise
  • Analytical
  • Multitasking
  • Work ethic
  • Communication
Real Estate Agent, 04/2021 - Current
Comey & Shepherd, Realtors - Oh Norwood, OH,
  • Acquired new customers, counseled clients and identified purchasing needs to deliver relevant real estate investments.
  • Managed real estate transactions from initiation to closing.
  • Scheduled home viewings with potential buyers.
  • Prepared forms needed for real estate transactions, contracts, deeds, closing statements and leases.
  • Generated list of properties to meet specific client needs.
  • Researched and determined competitive market price.
  • Accompanied buyers during property inspections.
  • Communicated with inspectors, lenders and pest control companies to maintain purchase agreement terms.
  • Facilitated closing process on behalf of clients and reviewed parts of contracts to resolve issues prior to closing.
  • Promoted properties via advertisements, open houses and multiple listing services.
  • Promoted sales through advertising, open houses and Multiple Listing Services.
LAN Manager, 07/2006 - 04/2021
Kaiser Permanente Sacramento, CA,
  • Provided effective resolutions to issues and escalated problems with knowledgeable support and quality service.
  • Kept flexible schedule and resolved after-hours and weekend emergencies quickly and accurately.
  • Performed data backups and disaster recovery operations.
  • Consulted users to determine areas in need of improvement.
  • Increased system security and performance with proactive changes.
  • Planned, tested and supported various platforms to support highly critical technology at Memorial Hermann Hospital (UT Health) The primary teaching hospital for the Mcgovern Medical School.
  • Analyzed intricate server issues and supported large enterprise and business-critical applications.
  • Promoted continuous improvement for UT IT governance processes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Exceeded customer satisfaction by finding creative solutions to problems.
Continuing Medical Education Coordinator, 08/2001 - 03/2006
Williamsburg Physical Therapy Laurel, MD,
  • Met with vendors to book available venues, planed events and related materials supporting course objectives for continuing education courses.
  • Built and updated evaluation and survey tools to monitor and improve effectiveness of courses.
  • Worked with school administrators to determine course needs and set frameworks.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Managed transportation arrangements to and from airport, train station and local events for visitors.
  • Facilitated research of local venues, restaurants and visitor spots per guest requests.
  • Rectified volatile situations quickly through active listening and effective communication.
  • Developed, deployed and maintained robust training programs accomplishing department and facility goals.
Lead Patient Care Coordinator, 09/1998 - 07/2001
Bio-Techne Pittsburgh, PA,
  • Assisted with patient admissions, discharges and transfers.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
  • Managed operations in accordance with budget requirements.
  • Initiated training and education programs for supporting healthcare staff.
  • Participated in meetings with department heads to discuss census information, admissions and discharges for teaching patients.
  • Oversaw clinic administration, including financial management, recruitment and human resources.
Senior Support Specialist, 11/1993 - 08/1998
University Of Texas Health Science Center Dental City, STATE,
  • Processed customer orders, exchanges and returns and kept customers informed about progress.
  • Followed-up with sales teams and customers with complex issues to coordinate resolutions.
  • Fielded customer queries, providing clear, accurate answers to technical questions and support requests.
  • Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Managed office inventory and placed new supply orders.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
Education and Training
High School Diploma: , Expected in 05/1985
Silver Creek High School - San Jose, CA
: Information Technology - MCSE, Expected in
SMU School of Engineering And Applied Science - Belliare,
  • Short Sales and Foreclosure Resource Training - 2021
  • Certified SFR, National Association of Realtors - 2021
  • Licensed Texas Real Estate Agent #603392 - 2021

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resume Strength

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Resume Overview

School Attended

  • Silver Creek High School
  • SMU School of Engineering And Applied Science

Job Titles Held:

  • Real Estate Agent
  • LAN Manager
  • Continuing Medical Education Coordinator
  • Lead Patient Care Coordinator
  • Senior Support Specialist


  • High School Diploma
  • Some College (No Degree)

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