Well-coordinated and handles diverse office tasks while leading administrative teams to meet demanding performance targets. Good budget management, payroll administration and office organizational skills. Effectively organizes resources and clerical support to maintain smooth and efficient operations and enhance team success. Motivated to enhance knowledge and skills to improve operations, maximize efficiency and control costs to foster operational success. Drive substantial productivity improvements through strategic approaches to day-to-day needs and project requirements.
- Multitasking
- Organizational skills
- Recruitment
- Scheduling
- Honest and ethical
- Office reception
- Excellent communicator
- Invoicing and billing
- Scheduling and calendar management
- Data entry
- Effective planning
- National Society of collegiate Scholars Member 2009-2015
- 3.8 GPA
- Honor Roll Several Times throughout studying for my undergrad and graduate degree
Bel Air, MD, 06/2017 - 04/2019
- I have practiced my multitasking ability and organizational skills.
- Negotiated, facilitated and managed real estate transactions.
- Coordinated appointments with prospective buyers to showcase houses and plots.
- Planned and coordinated open house events.
- Accessed monthly rental and sales market reports and company databases to identify rental solutions and meet clients' needs.
- Followed up with prospects throughout sales processes.
- Ensure adherence of leases and contracts.
- Wrote contract documents, purchase agreements and closing statements.
- Increased customer satisfaction ratings by addressing issues effectively for speedy resolution.
- Generated lists of properties that met compatibility with buyers' needs and financial resources.
Roslindale, MA, 05/2016 - 02/2017
- Solicited vendor quotes to determine optimal material purchase pricing.
- Aided senior leadership during executive decision-making process, meeting with clients to research case, collect data, prepare settlement packages and interpret information for daily report generation.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Improved operational efficiencies, managing work requests, new orders, pricing and changes while coordinating logistics to verify delivery dates.
- Spearheaded special projects through effective emergency resolutions.
- Supported office needs including taking messages, scanning documents and routing business correspondence.
- Improved productivity initiatives, managing accounts, coordinating itinerary and scheduling client/leadership appointments.
- Updated employee paperwork and records.
- Prioritized project components and organized scopes.
City, STATE, 08/2012 - 05/2016
- Received all incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Solved minor customer issues and escalated major problems.
- Handled payment processing duties and provided customers with receipts and proper bills and change.
- Monitored reservations to track incoming parties and special events.
- Delivered key administrative support to coworkers, taking on additional tasks during peak times.
- Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
- Created and optimized employee schedules to secure proper coverage for all shifts.
- Drafted and maintained incident reports, daily activity logs and other documents requested by management.
- Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
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Resume Overview
School Attended
- Argosy University
Job Titles Held:
- Real Estate Agent
- Remote Office Manager
- Front Desk Receptionist
Degrees
- Master of Arts
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