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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Seasoned Restaurant Manager offering solid background of building and leading successful restaurant teams to handle hundreds of customers per day. Successful Real estate Agent and property investor that has closed multiple deals and Managed Multiple renovations through out the last 4 years. Great negotiator and strong dedication to whatever task is put in front of me.

Skills
  • Customer service best practices
  • Restaurant operations management
  • Influencing and persuasive
  • Adaptable
Experience
Real Estate Agent, 10/2019 - Current
Berkshire Hathaway Homeservices Homesale Realty Maryland Cockeysville, MD,
  • Negotiated, facilitated and managed real estate transactions.
  • Planned and coordinated open house events.
  • Wrote contract documents, purchase agreements and closing statements.
  • Counseled customers on market current status for residential and land markets.
  • Communicated with owners regarding home and loan status.
  • Maintained high referral rates and exceptional feedback from previous clients.
  • Generated lists of properties that met compatibility with buyers' needs and financial resources.
  • Advertised properties to general public via networking, brochures, ads and multiple listing services to maximize exposure.
  • Promoted property sales through advertisements, open houses and participation in multiple listing services.
  • Actively follow-up with prospects and hot leads.
  • Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.
  • Answered phone calls and emails from potential and existing customers.
  • Improved profits, negotiating and authoring contracts and leases for all types properties
  • Negotiated contracts and coordinate with lenders, attorneys and inspectors.
  • Generated lists of for-sale properties.
  • Advised prospective clients on current market activities.
  • Complete 10 transactions between buyers and sellers over 2 years working only Part time.
Restaurant Manager, 01/1999 - 01/2024
Chilis Glendale, NY,
  • Optimized profits by controlling food, beverage and labor costs daily.
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
  • Maintained cleanliness and sanitation across all food service, storage, and preparation stations.
  • Mentored front of house personnel on company policies customer service techniques and professional communication.
  • Conducted daily pre-shift and weekly departmental meetings to promote better organization and productivity.
  • Managed accounts payable, accounts receivable and payroll.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Efficiently resolved problems or concerns to satisfaction of all involved parties.
  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Trained all front of house staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience.
  • Performed checkouts of servers and bartenders to ensure that all tickets were accounted for.
  • Assigned tasks and oversaw employees to maintain compliance with food safety procedures and quality control guidelines.
  • Worked closely with [Job title], chef and cooks to determine menu plans for special events or occasions.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
  • Prepared weekly payroll to keep up with projected weekly revenue.
  • Developed and maintained exceptional customer service standards.
Restaurant Manager, 02/2005 - 08/2007
Chilis Glenwood Springs, CO,
  • Optimized profits by controlling food, beverage and labor costs daily.
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
  • Maintained cleanliness and sanitation across all food service, storage, and preparation stations.
  • Mentored front of house personnel on company policies customer service techniques and professional communication.
  • Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
  • Managed accounts payable, accounts receivable and payroll.
  • Efficiently resolved problems or concerns to satisfaction of all involved parties.
  • Trained all front of house staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience.
  • Assigned tasks and oversaw employees to maintain compliance with food safety procedures and quality control guidelines.
  • Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
  • Developed and maintained staff that provided hospitable, professional service while adhering to policies and business initiatives.
  • Prepared weekly payroll to keep up with projected weekly revenue.
  • Developed and maintained exceptional customer service standards.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Performed restaurant walk-throughs to gauge timeliness and excellent service quality.
Education and Training
High School Diploma: , Expected in 06/2001
-
Adlai E Stevenson High School - Lincolnshire, IL,
GPA:
Accomplishments

My greatest accomplishment in life are my 3 Beautiful children.

Additional Information

I’m ready to start a new career and willing to go to any length and close multiple deals and to eventually get properly Licensed.

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Resume Overview

School Attended

  • Adlai E Stevenson High School

Job Titles Held:

  • Real Estate Agent
  • Restaurant Manager
  • Restaurant Manager

Degrees

  • High School Diploma

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