LiveCareer-Resume

real estate agent resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Systematic Administrative Assistant with over 25 years of experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments. Passionate Customer Service Professional offering over 25 years of success and experience in customer and personal service. Additional expertise includes time management, effective planning and computer literacy.

Professional Customer Service Professional which continually maintains positive attitude while interacting with demanding clients. Primary point of contact for both in-house and external phone and website queries.

Talented Customer Service Professional who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale.

Skills
  • Value Estimation
  • Open House Management
  • Analytical and Logical Thinking
Education
Dekalb Community College Dunwoody, GA, Expected in No Degree : Business - GPA :
Hillwood High School Nashville, TN Expected in 01/1992 GED : - GPA :
Certifications
  • Licensed Georgia Real Estate Agent
Work History
Rector Hayden Realtors - Real Estate Agent
Wilmore, KY, 11/2003 - Current
  • Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
  • Created and implemented marketing plans to drive sales.
  • Represented buyers and sellers of developed and undeveloped properties.
  • Negotiated contracts on behalf of clients.
  • Assisted clients in financial planning for purchase.
  • Showed properties to potential buyers and other brokers at open houses and by appointment.
  • Advertised client properties through websites, social media and real estate guides.
  • Maintained inventories and records of sales collaterals and closings.
  • Communicated with clients to understand property needs and preferences.
  • Liaised between buyers and sellers to provide positive experiences for both parties.
  • Worked closely with clients to facilitate appropriate loans, inspections and credit reports.
  • Reviewed market research data and changed sales plans accordingly.
  • Developed and maintained relationships with clients through networking, postcards and cold calling.
  • Accompanied buyers and sellers to home inspections and appraisals.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Guided clients from beginning to end of home buying process in choosing right property.
  • Created virtual tours of homes listed, providing potential buyers with additional exposure to properties.
Harris Computer Systems - Lead Flight Attendant
Kansas, IL, 04/1998 - 11/2005
  • Inspected interior of aircraft prior to, during and after flights to make sure emergency equipment was in place.
  • Reassured and comforted passengers during turbulent flights and unavoidable delays.
  • Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
  • Maximized storage space by directing passengers in correct ways of stow luggage in overhead compartments and under seats.
  • Ran food and beverage cart at appropriate times to dispense passenger refreshments.
  • Responded to passenger and mechanical emergencies following guidelines and training.
  • Attended workshops and trainings in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures.
  • Updated flight logs, passenger reports and inventory documentation.
  • Distributed supplies such as headphones and blankets to passengers.
  • Completed pre-flight safety, passenger, and inventory checks.
  • Operated in compliance with all airline and federal aviation regulations for complete compliance with safety and security procedures.
  • Organized and stocked inventory of passenger comfort, food, and beverage items.
  • Dealt with disruptive passengers according to federal and company requirements.
  • Maintained passenger cabin to meet airline cleanliness standards.
  • Answered passengers' questions and provided solutions to issues arising during flights.
  • Served beverages and food items from refreshment cart and provided information about in-flight offerings to passengers.
  • Assisted passengers with locating seats and storing luggage under seats or in overhead bins.
  • Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
  • Oversaw and mentored junior flight attendants on proper procedures and crew standards.
  • Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
National Data Corporation - Technical Customer Service Representative
City, STATE, 02/1995 - 01/1997
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
  • Recommended Credit Card Machines to customers, thoroughly explaining details.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
  • Managed timely and effective replacement of damaged or missing products.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Dekalb Community College
  • Hillwood High School

Job Titles Held:

  • Real Estate Agent
  • Lead Flight Attendant
  • Technical Customer Service Representative

Degrees

  • No Degree
  • GED

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: