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real estate agent resume example with 15+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. Upbeat, customer-focused Sales Associate with 10+ years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.

Skills
  • Sales and Promotions
  • Customer Needs Assessment
  • Merchandising
  • Sales Goals Attainment
  • Display Setup
  • Policy and Procedure Adherence
  • Upselling Techniques
  • Problem-Solving
  • Product Recommendations
  • Locating Merchandise
  • Product Knowledge
Experience
01/2020 to Current Real Estate Agent Rector Hayden Realtors | Georgetown, KY,
  • Showed residential properties and explained features, value and benefits of available homes.
  • Managed real estate transactions from initiation to closing.
  • Planned and coordinated open house events to move properties.
  • Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.
  • Acquired new customers, counseled clients and identified purchasing needs to deliver relevant real estate investments.
  • Recommended home improvements to sellers to maximize profits and promote faster sale.
04/2010 to 05/2020 Maintenance Technician Delta Star, Inc. | Lynchburg, VA,
  • Operated hand and power tools to complete repairs.
  • Maintained clear and safe workspace areas to meet OSHA standards.
  • Installed new systems, replacement parts and components to maintain proper operation.
  • Completed basic carpentry tasks and installed shelves, hooks and closet rods to meet customer needs.
  • Conducted performance and safety inspections on equipment and machinery to maintain operational baseline.
  • Diagnosed problems with mechanical and electrical systems and equipment using advanced troubleshooting abilities.
  • Responded to personnel queries and troubleshooting requests to provide repair services to improve operations.
  • Replaced wall sockets, ran lines and completed basic carpentry to finish installations.
  • Inspected grounds and buildings to identify, minimize and correct hazardous property conditions or liability concerns.
  • Checked electrical components to identify defects and hazards and make necessary adjustments.
  • Scheduled preventive maintenance programs to keep equipment in good working condition.
  • Cleared clogged drains and replaced valves, faucets and fixtures.
  • Inspected alarm systems and monitors to comply with fire, carbon monoxide and other safety levels.
  • Designed, fabricated and installed upgrades to improve existing equipment.
  • Diagnosed equipment malfunctions and performed repairs to restore equipment and maintain uptime.
03/2007 to 12/2010 Retail Sales Associate Xanterra Parks & Resorts | Grand Canyon, AZ,
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Helped customers by answering questions and locating merchandise.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Calculated pricing, applied discounts and collected payments to process transactions.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Cross-sold products to boost overall sales purchases.
  • Used product knowledge to suggest items to match client needs.
  • Created price tags and merchandise signs for new items.
  • Assisted with conducting merchandise stock counts and reported discrepancies to supervisor.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Responded to customer questions about products and services.
  • Greeted and assisted customers in locating items and completing purchases.
  • Managed cash register operations using POS system and processed sales and returns.
  • Put new merchandise on shelves and racks in attractive arrangements.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Education and Training
Expected in 05/1998 to to High School Diploma | Coronado High School, Colorado Springs, CO GPA:

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Resume Overview

School Attended

  • Coronado High School

Job Titles Held:

  • Real Estate Agent
  • Maintenance Technician
  • Retail Sales Associate

Degrees

  • High School Diploma

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