Real Estate Agent Resume Example
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REAL ESTATE AGENT
Professional Summary
Responsible Property Manager committed to ensuring safe and comfortable environment for residents as well as advocating for needs of building board/owners. Brings 5 years of valuable expertise to property management role. Attentive to detail with experience in coordinating residents and owners needs. Remains calm and professional in stressful environments. While remaining accessible to residents and board members. Offering excellent problem sloving and time management skills.
Accomplishments
- Won the 2019 "Best Occupancy" Award.
- Maintained 90% or higher occupancy rate for entire length of employment.
- Oversaw multiple residential family properties and individual units.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Conflict Resolution - Responsible for handling customer and resident inquiries, accurately providing information to ensure resolution of complaints and customer satisfaction.
Skills
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Work History
Real Estate Agent | 12/2019 to Current
Page Taft Compass - Clinton , CT
Page Taft Compass - Clinton , CT
- Created virtual tours of homes listed, providing potential buyers with additional exposure to properties.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated and managed real estate transactions.
- Greeted and registered new clients to engage each inprocess and cultivate long-lasting relationships.
- Guided clients from beginning to end of home buying process in choosing right property.
- Negotiated contracts on behalf of clients.
- Showed properties to potential buyers and other brokers at open houses and by appointment.
- Communicated with clients to understand property needs and preferences.
Property Manager | 11/2017 to Current
Hyatt - Harrisonburg , VA
Hyatt - Harrisonburg , VA
- Introduced prospective tenants to types of units available and performed tours of premises.
- Processed project change requests and performed coverage research to handle repair issues.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Boosted occupancy to 100% by leveraging market knowledge and successful promotional strategies.
- Communicated with clients and tenants while offering strategic solutions to remedy problems.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Responded to all Common Area Maintenance (CAM) inquiries.
- Communicated with corporate regarding building and tenant issues.
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed.
- Distributed and followed up on tenant renewal notices.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
- Planned special events such as lotteries, dedications and project tours.
- Completed final move-out walk-throughs with tenants to identify any required repairs.
- Communicated effectively with owners, residents and on-site associates.
- Verified income, assets and expenses and completed file tracking sheet for each applicant.
- Followed up on delinquent tenants and coordinated collection procedures.
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
Property Management Assistant | 02/2014 to 11/2017
Catholic Health Initiative - Rancho Cordova , CA
Catholic Health Initiative - Rancho Cordova , CA
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
- Coordinated appointments to show marketed properties.
- Communicated regularly with key on- and off-site tenant contacts to achieve satisfaction with facility and services.
- Promoted positive company and owner relationships through proactive attention to concerns.
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Handled disciplinary actions, performance appraisals and terminations of company staff.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
Education
South Bay /Crenshaw High School - City | High School Diploma
PVAMU - CityPolitical Science
UCLA-Extension - CityReal Estate Development, 01/2020
Allied Business Schools - City, StateReal Estate, 03/2016
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Resume Overview
School Attended
- South Bay /Crenshaw High School
- PVAMU
- UCLA-Extension
- Allied Business Schools
Job Titles Held:
- Real Estate Agent
- Property Manager
- Property Management Assistant
Degrees
- South Bay /Crenshaw High School - City | High School Diploma
PVAMU - City
UCLA-Extension - City
Allied Business Schools - City , State
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