Real Estate Agent Resume Example
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REAL ESTATE AGENT
Summary
Obtain a challenging position in a commercial, private, or government organizations.
SUMMARY OF QUALIFICATIONS: Communicate effectively, honestly, and openly; able to deliver difficult feedback directly and appropriately; respond to statements and comments of others in a way that reflects understanding. Always builds rapport, trust, and loyalty. Handle multiple priorities; develop and maintain collaborative partnerships with customers and others to meet mutual goals and objectives. Excellent sales and negotiation skills, keen problem solver; identifies key issues and relationships, able to learn quickly and draws logical conclusions; identify the root cause of problems and develop solutions; make decisions confidently and wisely, work well in high energy, fast-paced, service-oriented environment. Work very well with Word processing and spreadsheet software (Microsoft Word, Internet, Lotus, Excel, and Outlook). Work well with operating office equipment (fax machines, scanners, and photocopiers) to complete the assignment. Very respectful with anyone I come across and willing to help in all situations.
Skills
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Experience
Real Estate Agent / Berkshire Hathaway Homeservices Fox & Roach, Realtors - King Of Prussia , PA11/2015 - Current
- Successfully guided home buyers and sellers through sales and purchase of properties.
- Advised prospective clients on current market activities.
- Researched current market to identify information needed for sales presentations.
- Counseled new buyers to enhance sales opportunities.
- Created and maintained a large client base by meeting needs and delivering exceptional customer service.
- Coordinated appointments with prospective buyers to showcase houses and plots.
- Promoted property sales through advertisements, open houses, and participation in multiple listing services.
- Counseled customers on the current market status for residential and land markets.
- Maintained database of prospective customers.
- Wrote contracts between buyers and sellers and ensured adherence.
- Negotiated contracts and coordinate with lenders, attorneys, and inspectors.
- Wrote contract documents, purchase agreements, and closing statements.
- Increased customer satisfaction ratings by addressing issues effectively for speedy resolution.
- Answered phone calls and emails from potential and existing customers.
- Educated clients on the current real estate market and answered any questions.
- Actively follow-up with prospects and hot leads.
- Communicated with owners regarding home and loan status.
- Generated lists of properties that were compatible with buyers' needs and financial resources.
- Showed residential properties and explained the features, value, and benefits of available homes.
- Met and exceeded sales goals through consultative sales techniques and closing abilities.
- Met with people from all over the world and evaluated their needs to help clients realize personal real estate goals.
- Generated lists of for-sale properties.
- Maintained high referral rates and exceptional feedback from previous clients.
- Followed up with prospects throughout sales processes.
- Guided homebuyers and sellers through process of short sales.
- Developed close relationships with area realtors and promoted builders to boost referral network.
- Advertised properties to the general public via networking, brochures, ads, and multiple listing services to maximize exposure.
- Negotiated, facilitated, and managed real estate transactions.
- Assisted clients in leasing of homes, retail and entertainment space.
- Cold called clients to obtain exclusives.
- Assisted clients with corporate relocation services.
- Reviewed sales strategies and marketing plans to optimize strategies and enhance sales results.
Bankruptcy Representative/Account Manager/Vendor Liaison/ Tuition Reimbursement and Credit Balances Representative / Humana Inc. - Daytona Beach , FL03/2007 - 03/2015
- Creating and updating procedures for process as instructed by management.
- Help Procedure Analysis with creatiMRPOSTabase, editing flow chart for process and providing feedback.
- Review individual or commercial customer files to identify and select delinquent accounts for collection.
- Troubleshoot information with Vendors, Trustees, and also Attorneys.
- Making business decisions efficiently and communicating decisions to agency in timely manner.
- Collaborating function to address issues, share knowledge, and implement changes.
- Responding to all card members letters as well as making notification of all changes.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
- Develop and maintain relationship with external agencies to improve process.
- Analyze agencies reports and external information in order to identify strategic opportunities.
- Analyze financial data with agency pertaining to our company income growth, quality of management, and market share to determine expected profitability of accounts.
- Maintaining and organizing company reports such as the in and out report, MNT files, AIF files, Transmitting, Forecast reports, Invoice reports, and Balance Sheets.
- Review agency's settlement logs to place accounts on settlement program.
- Arrange meeting, and schedule appointment with vendors.
- Evaluate performances and manage personal production records.
- Analyze information gathered by Procedure analyst, and report findings and recommendations for credit balance spreadsheet.
- Review spreadsheet, e-mails, and referral database for accounts that has credit balances and bankruptcy status.
- Conduct searches to find needed information, using such sources as the Internet, Accurint, and American Info Source to determine a solution for credit balance accounts.
- Create a spreadsheet with detailed reports on audit findings.
- Scan and email supported documents to an adjuster specialist to adjust payment to the feeline due to interest.
- Verify and update Card holder address to mail refund, if card member over paid.
- Transfer payments from all misposted account to correct account.
- Analyze training needs to develop new training manuals or modify and improve existing materials.
- Obtaining monthly term employees files from Human Resources for tuition reimbursement purposes.
- Verifying all terms employee personal information is accurate on Accurint and entering information in tuition database.
- Contact prospective term employee to present information and explain available services.
- Determine charges for service provided, collect deposits, or arrange for billing.
- Placing all term employees account that is 90 days delinquent with outside Attorney Office.
- Maintaining accurate records such as payment history, addresses, telephone numbers, name changes, payment invoice from attorney offices and affidavits request by attorney.
- Receive and process incoming and outgoing mail daily.
- Ensure appropriate compliance and legal requirements are considered when reviewing new or existing term employee accounts.
Project Administrator / Garden City Group - City , STATE01/2004 - 03/2007
- Proactively addressing changes and helping department adjust and respond to changes.
- Review and create process for procedures.
- Complete audits on all internal files in database daily.
- Ensure tasks comply with federal, state, and company regulations, as well as company service level and productivity standards.
- Develop and present new reports as directed.
- Modify existing reports base on business needs and ensuring appropriate reports deadlines are met.
- Make independent decisions within established guideline regarding planning, organizing, and scheduling of my own work.
- Maintain strong relations with co-workers and conduct focus group sessions for improvement.
- Prepare outgoing mails as well as receiving mails from clients.
- Sorting, filing correspondence, and other documents in filing system.
- Complete additional projects as assigned.
- Perform general administrative tasks.
Education and Training
Independence High - City, State2002High School diploma
Franklin University - City, StateHuman Resources Management
Websites, Portfolios, Profiles
- maimakhomes.com
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Resume Overview
School Attended
- Independence High
- Franklin University
Job Titles Held:
- Real Estate Agent
- Bankruptcy Representative/Account Manager/Vendor Liaison/ Tuition Reimbursement and Credit Balances Representative
- Project Administrator
Degrees
- Independence High -
City,
State
2002 High School diploma
Franklin University - City, State Human Resources Management
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