Accomplished, results-oriented, and dynamic leadership professional with over two decades of experience as real-estate agent, home health aid,and food server. Currently seeking for an opportunity to utilize skills in Insurance, Underwriting Customer Service Associate , and Claims Service Specialist.Adept at administering all aspects of shipping and receiving procedures;and ensuring operational proficiency. Capable of carrying out both oral and written directions for the efficient completion of assigned tasks in a timely manner. Armed with excellent communication, organizational, problem-solving, and interpersonal skills.
CORE STRENGTHS AND COMPETENCIES
Farmers Market Manager | Project Planning and Management | Quality Assurance
Regulatory Compliance | Client Relationship Management | Staff Collaborative Efforts | Team Building
Implemented a new product inventory tracking system which reduced monthly food costs by 12
Recognized by peers and management for going above and beyond normal job functions.
Arrives at market 1 – 1.5 hours before opening to coordinate market set-up and stays at
market until all vendors have left (no more than 1 hour after market closing except on
• Ensures safety and cleanliness of the site before, during and at the conclusion of each
• Places directional signs promoting the market around the community at key locations
prior to opening on each market day, and removes those signs at the close of market.
The Market Manager is the “go-to” person for vendors and consumers during market hours, and
is the Mass Farmers Markets (MFM) representative on site. The job requires personal confidence
and the ability to effectively communicate with a variety of people including municipal employees.
Mass Farmers Markets relies on the market manager to be its liaison with and between all parties
served by the market. The manager's general responsibilities include: fostering community
support for the market, helping promote the market and MFM, and keeping accurate weekly
records of market activities. Successful managers understand both the vendors' and the
consumers' needs and, in conjunction with MFM staff, design and implement strategies to meet
these needs. The manager is required to be on-site at market and available to vendors and
consumers the majority of the time.
Minimized loss and misuse of equipment through proper supervision and staff training.
Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.
Developed and maintained exceptional customer service standards.
Optimized profits by controlling food, beverage and labor costs on a daily basis.
Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
Built sales forecasts and schedules to reflected desired productivity targets.
Initiated negotiations regarding vendor contracts and kept updated records of contracts.
Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Increased weekly revenue by 20 percent.
Consistently obtained highest rating from the county health department.
Delivery of solutions and development,Teamwork,Development and growth/Creativity/service and support,coaching and mentoring,risk management ,willing to go the extra mile to help the team,costumer-focused,Every member in the team has the ability and is encouraged to input their ideas into the team to solve problems, to solutions, be more efficient and foster a claimant that every idea is a potential gain for the entire team.
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