Seeking position utilizing sharp knowledge of general office procedures in order to ensure smooth office operations while satisfying all stakeholders. Highly focused and a stellar customer service record and work ethic. Effective multi-tasking, able to handle a high volume of simultaneous clerical projects with complete accuracy and professionalism Adapt to working well independently with little to no direction or as a professional clerical staff member Key Strengths * Attention to Detail and Accuracy. * Proficient in Inventory Control and Supplies Management. * Well Versed in Providing Customer Services Akin to Information Provision and Queries. * Adept at Using Basic Office Equipment.
- Typing: 60 WPM
- Telephone Etiquette
- Customer Service
- MS Word
- MS Excel
- Internet Research
- Office Coordination
- Supplies Procurement
- Transcription
- Inventory Management
- Scheduling
Culver City, CA, 08/2017 - Current
- Received new inventory, replenished supplies and optimized displays.
- Inputted information from customer calls and onsite service visits into the company's system using XPO Software.
- Organized and coded all documents related to due diligence for acquisitions.
- Maintained detailed records of what customers wanted and ordered, helping to increase profits when those customers returned at later date.
- Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
- Copied, scanned and organized documents
- Maintained clean and organized counters and work areas.
New York, NY, 11/2015 - 08/2017
- Responded to Inquires of Customers in Person, or via Telephone.
- Performed Typing and Record-Keeping Task and Follow-Up Calls.
- Scheduled skincare consultations and facial appointments.
- Maintained a calm, professional and fully functional facility at all times.
- Provided accurate product and merchandise information to customers.
- Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
City, STATE, 01/2008 - 04/2011
- Performed General Reception Duties such as Answering Phone, and Scheduling Appointments and Greeting Guests.
- Maintained Clean and Organized Spaces.
- Monitored Visitor Check-In Activities.
- Handled the Tasks of Assisting Beautician in Performing Daily Tasks.
- Receive Payments and Record Receipts for Services.
- Managed and Monitored Stock and Inventory, Ordered new supplies and Organized Implements.
- Sustained financial records.
Scheduling Appointments, Coordination, Customer Service, Email, Floor plans, Inventory Management, MS Excel, Office, MS Word, Internet Research, Procurement, Critical Thinking, Record-Keeping, Communication, Telephone Etiquette, Time Management, Transcription, Typing, 60 WPM, Data Collecting, Strong Prioritization, Filing, Data Entry
- LICENSES Licensed Esthetician State of North Carolina
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School Attended
- Aveda Institute
- David W. Butler High School
Job Titles Held:
- Prestige Beauty Consultant
- Esthetician
- Receptionist/Assistant
Degrees
- Esthiology Graduate
- High School Graduate
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