- , , 100 Montgomery St. 10th Floor
- Home: (555) 432-1000
- Cell:
- resumesample@example.com
high team player. Love learning new skills, makes me grow as a person. Life is always full of new experiences, meeting new people and working on knew skills.
- Verbal and Written Communication
- Lead Management
- Script Use
- Strategic Marketing
- Customer Database Maintenance
- Data Entry
- Mentoring and Coaching
- MS Office
- Product and Service Understanding
- Upselling and Cross Selling
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- Order Processing
- Customer Service
- Adaptability and Dependability
- Attention to Detail
- Documentation and Recordkeeping
- Time Management
- Active Listening
- Reliable Team Worker
- fast learner
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Phone Sales Representative, 02/2021 to 01/2022
Sunpro – Elgin, IL,
- Maintained and recorded customer information in database.
- Handled inbound telephone calls from interested customers.
- Responded to prospects' questions with persuasive communication skills and in-depth knowledge of available products and services.
- Set up new accounts and listed personal, demographic and payment information in system.
- Educated customers about product or service offerings meeting individual needs.
- Trained new hires
- Documented sales call data in company software.
- Assisted in technical support and troubleshot
- Explained latest promotions, sales incentives and offerings to promote savings and drive sales.
- Developed long-term relationships with repeat customers through building credibility in product expertise and personal integrity in salesmanship.
- Answered guest questions and walked through features of wireless devices to resolve confusion about device features.
- Stayed up to date on store promotions, payment policies and security practices.
Manager's Assistant/Factory Worker, 06/2018 to 05/2019
Boys Town – Portsmouth, RI,
- Loaded and unloaded items from machines and conveyors.
- Examined final products for conformance with quality and design standards.
- Recorded production sheets and accurately entered data into computerized systems.
- Marked identifying information on parts and materials to prepare for shipping.
- Loaded and unloaded materials onto or from trays, racks, and shelves by hand.
- Kept worksites organized, clean and free of safety hazards.
- Moved boxes weighing as much 40-60 pounds regularly.
- Assigned tasks to employees and monitored productivity, performance and task completion.
- Checked customer orders, labeling, and documentation prior to shipment to avoid delays.
- Directed warehouse team in stocking merchandise, pulling orders, and setting up loads.
- Tracked inventory levels, handling aspects of shipping and receiving, and kept accurate records.
- Logged inbound and outbound for wrong products, incorrect quantities, and damaged items
- Maintained inventory of shipping materials and supplies.
- Coached new staff preparing outgoing shipments.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
Checkout Cashier /Food and Beverage Attendant, 10/2017 to 06/2018
Auntie Anne's Pretzel Shop – City, STATE,
- Operated cash register, collected payments, and provided accurate change.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Trained new team members in cash register operation, stock procedures and customer services.
- Kept customer and food preparation areas clean and well-organized.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Treated associates with fairness and respect, providing recognition of accomplishments.
- Used standard recipes to mix food batches.
- Served drinks and prepared specialty beverages.
- Visually inspected orders prepared by coworkers to verify accuracy against order tickets and correct errors.
Food Service Worker/Cashier, 10/2016 to 09/2017
Carl's Jr – City, STATE,
- Maintained order and cleanliness of work areas to conform with health codes.
- Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
- Received food orders from individuals and explained offerings.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Followed recipes and customer requests to prepare high-quality, delicious meals.
- Updated food displays, cases and other customer-facing areas to increase sales of special items.
- Complied with company service standards and adhered to inventory and cash control procedures.
- Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
- Operated cash register to process cash, check and credit card transactions.
- Acquired new skills to support team and further accommodate customer needs.
High School Diploma: , Expected in 01/2018
Clackamas High School - Clackamas, OR
GPA:
- Realized [Result] in ongoing effort to boost revenue while reducing costs.
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