Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

high team player. Love learning new skills, makes me grow as a person. Life is always full of new experiences, meeting new people and working on knew skills.

  • Verbal and Written Communication
  • Lead Management
  • Script Use
  • Strategic Marketing
  • Customer Database Maintenance
  • Data Entry
  • Mentoring and Coaching
  • MS Office
  • Product and Service Understanding
  • Upselling and Cross Selling
  • Order Processing
  • Customer Service
  • Adaptability and Dependability
  • Attention to Detail
  • Documentation and Recordkeeping
  • Time Management
  • Active Listening
  • Reliable Team Worker
  • fast learner

Phone Sales Representative, 02/2021 to 01/2022
SunproElgin, IL,
  • Maintained and recorded customer information in database.
  • Handled inbound telephone calls from interested customers.
  • Responded to prospects' questions with persuasive communication skills and in-depth knowledge of available products and services.
  • Set up new accounts and listed personal, demographic and payment information in system.
  • Educated customers about product or service offerings meeting individual needs.
  • Trained new hires
  • Documented sales call data in company software.
  • Assisted in technical support and troubleshot
  • Explained latest promotions, sales incentives and offerings to promote savings and drive sales.
  • Developed long-term relationships with repeat customers through building credibility in product expertise and personal integrity in salesmanship.
  • Answered guest questions and walked through features of wireless devices to resolve confusion about device features.
  • Stayed up to date on store promotions, payment policies and security practices.
Manager's Assistant/Factory Worker, 06/2018 to 05/2019
Boys TownPortsmouth, RI,
  • Loaded and unloaded items from machines and conveyors.
  • Examined final products for conformance with quality and design standards.
  • Recorded production sheets and accurately entered data into computerized systems.
  • Marked identifying information on parts and materials to prepare for shipping.
  • Loaded and unloaded materials onto or from trays, racks, and shelves by hand.
  • Kept worksites organized, clean and free of safety hazards.
  • Moved boxes weighing as much 40-60 pounds regularly.
  • Assigned tasks to employees and monitored productivity, performance and task completion.
  • Checked customer orders, labeling, and documentation prior to shipment to avoid delays.
  • Directed warehouse team in stocking merchandise, pulling orders, and setting up loads.
  • Tracked inventory levels, handling aspects of shipping and receiving, and kept accurate records.
  • Logged inbound and outbound for wrong products, incorrect quantities, and damaged items
  • Maintained inventory of shipping materials and supplies.
  • Coached new staff preparing outgoing shipments.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
Checkout Cashier /Food and Beverage Attendant, 10/2017 to 06/2018
Auntie Anne's Pretzel ShopCity, STATE,
  • Operated cash register, collected payments, and provided accurate change.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Kept customer and food preparation areas clean and well-organized.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Treated associates with fairness and respect, providing recognition of accomplishments.
  • Used standard recipes to mix food batches.
  • Served drinks and prepared specialty beverages.
  • Visually inspected orders prepared by coworkers to verify accuracy against order tickets and correct errors.
Food Service Worker/Cashier, 10/2016 to 09/2017
Carl's JrCity, STATE,
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
  • Received food orders from individuals and explained offerings.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Updated food displays, cases and other customer-facing areas to increase sales of special items.
  • Complied with company service standards and adhered to inventory and cash control procedures.
  • Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
  • Operated cash register to process cash, check and credit card transactions.
  • Acquired new skills to support team and further accommodate customer needs.
Education and Training
High School Diploma: , Expected in 01/2018
Clackamas High School - Clackamas, OR
  • Realized [Result] in ongoing effort to boost revenue while reducing costs.

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School Attended

  • Clackamas High School

Job Titles Held:

  • Phone Sales Representative
  • Manager's Assistant/Factory Worker
  • Checkout Cashier /Food and Beverage Attendant
  • Food Service Worker/Cashier


  • High School Diploma

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