Phone Sales Promoter Resume Example

Troubleshot and resolved issues with cash registers, card scanners and printers.

• Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
• Assisted cashier with completing end-of-day counts and securing funds to prevent loss or theft.
• Trained new employees in cashiering procedures, offering assistance in resolving cash out issues.
• Properly verified customer identification for alcohol or tobacco purchases.
• Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
• Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
• Trained new team members in cash register operation, stock procedures and customer service.
• Welcomed customers, offering assistance to help find necessary store items.
• Processed all sales transactions accurately and promptly to prevent long customer wait times.
• Drove sales and add-on purchases by promoting specific item options to customers.
• Learned roles of other departments to provide coverage and keep store operational.
• Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
• Wrapped items and bagged purchases properly to prevent merchandise breakage.
• Processed returned items in accordance with store Provided assistance with purchases, locating items and signing up for rewards programs
• Helped customers find specific products, answering questions and offering advice.
• Read weekly sales inserts and monitored price changes.

• Established and enforced clear goals to keep all employees on same level and working collaboratively.
• Identified and corrected performance and personnel issues negatively impacting team and business operations.
• Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
• Trained newly hired employees on equipment and products and created training manual for all s to use as reference guide.
• Realigned workflows with changing business demands by evaluating processes and employee strengths.
• Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
• Executed new training initiative to improve skills and develop leaders from within.
• Trained newly hired employees on waffle iron equipment and shake statin and created training manual for all scoopers to use as reference guide.
• Identified equipment malfunctions by using various troubleshooting methods, including broken pumps and sinks.