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Phone Sales Associate Resume Example

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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Telemarketer with more than 3 years' experience in a flourishing call center. Exceptional sales and customer service skills. Goal-driven, energetic and proficient in computers and dialing software. Results-focused [Industry] professional with strength in [Skill], [Task] and [Task]. Proactive leader with strengths in communication and collaboration. Proficient in leveraging [Area of expertise] and [Area of expertise] knowledge to promote [Result]. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes. [Job Title] with talent for [Task] and [Task]. Strong knowledge of [Area of expertise] and [Area of expertise]. Communicative and team-oriented with proficiency in [Software]. Proven history of fostering [Action] to meet team, individual and management objectives. [Area of study] student with background in [Area of expertise]. Strong technical proficiency with work history in [Area of expertise]. In-depth knowledge of [Software] coupled with [Task] and [Task] abilities. Proven history of [Skill] and [Skill]. Hardworking and reliable [Job Title] with strong ability in [Task] and [Task]. Offering [Skill], [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Warm calling
  • Skilled negotiator
  • Product and service understanding
  • Script use
  • Product understanding
  • Account updates
  • Consumer behavior
  • Performance-driven
  • Planning
  • Computer skills
  • People skills
  • Problem resolution
  • Team building
  • Coordination
  • Organizational skills
  • Decision-making
  • Working collaboratively
Experience
09/2020 to 12/2020 Phone Sales Associate Family Health Centers Of San Diego, Inc. | Spring Valley Elementary School - San Diego, CA,
  • Set up new accounts and listed personal, demographic and payment information in system.
  • Solicited to sell [Product or Service] to meet needs of [Type] consumers.
  • Achieved sales targets on [Timeframe] basis by signing clients up for services, handling [Task] and overseeing [Task].
  • Contacted private individuals or businesses by telephone to solicit sales.
  • Made appointments with interested customers according to schedule availability.
  • Provided timely, courteous and knowledgeable responses to information requests.
  • Contributed to team efforts by successfully accomplishing $[Number] in daily sales goals.
  • Boosted opportunities by [Number]% through exceptional sales ability and strong interpersonal skills with persuasive, positive and confident approach.
  • Improved operations by working with team members and customers to find workable solutions.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Collaborated with others to discuss new [Type] opportunities.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Created agendas and communication materials for team meetings.
  • Maintained updated [Type] knowledge through [Task] and [Task].
  • Performed site evaluations, customer surveys and team audits.
  • Exceeded customer satisfaction by finding creative solutions to problems.
11/2019 to 10/2020 Cpt Firstservice Residential | Miami Shores, FL,
  • Corrected pallets of damaged or mislabeled products through [Task] and [Task].
  • Read and attached appropriate labels and tags to products and packages for identification purposes.
  • Used ladders and pallet jacks to load and unload merchandise weighing up to [Number] pounds.
  • Filled in and organized partial pallets.
  • Loaded [Type] truck with forklifts to drop freight.
  • Maximized truck space by loading efficiently.
  • Loaded and unloaded materials by hand or with equipment to help team meet work demands.
  • Shrink wrapped products on over [Number] pallets per day using [Tool].
  • Assisted [Number] sorters by loading trucks with assigned packages for [Number] routes.
  • Operated [Tool] to scan over [Number] packages per day to verify proper shipping information.
  • Returned unused or empty pallets back to correct warehouse space.
  • Unloaded initial shipments and placed on correct delivery trucks.
  • Prepared shipments for pickup by labeling and weighing packages.
12/2017 to 01/2019 Vendor Subway | City, STATE,
  • Organized and loaded product shipments and boxes.
  • Set up dynamic displays at over [Number] events for [Type] products to increase sales by [Number]%.
  • Developed lists of potential areas and buyers to increase success rates.
  • Stayed up to date on inventories, supplies and customer orders.
  • Studied product and industry specs and prices to update signage and complete merchandising activities.
  • Built and removed different displays and specific products based on customer requirements and promotional needs.
  • Replaced and adjusted signs to reflect different products and promotional prices.
03/2016 to 10/2018 Landscaper Grass Gators | City, STATE,
  • Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
  • Applied fertilizers and pesticides to lawns and grounds to control weeds, insect infestation and maintain soil fertility.
  • Swapped out plant containers and flowerbeds each spring, summer and fall.
  • Installed block and stone décor according to plans and specifications.
  • Operated landscaping equipment to maintain grounds and remove trees.
  • Removed poison ivy and other harmful plants while wearing protective gear.
  • Cleared pathways of overgrowth, debris and snow to reduce hazards.
  • Operated and maintained basic landscaping equipment and vehicles.
  • Read and followed landscaping plans to install plants and fixtures for residences and businesses.
  • Performed planting, watering, mulching, edging and other landscaping duties at [Number]-acre golf course.
Education and Training
Expected in 01/2019 High School Diploma | Westminster High School, Westminster, MD GPA:
Accomplishments

Also did HVAC and completed OSHA training

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75Average

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Resume Overview

School Attended
  • Westminster High School
Job Titles Held:
  • Phone Sales Associate
  • Cpt
  • Vendor
  • Landscaper
Degrees
  • High School Diploma

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