Personal Shopper, Stock Resume Example
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PERSONAL SHOPPER, STOCK
Professional Summary
Results-oriented, Customer Service Associate effective at uncovering customer needs, finding solutions and handling objections. Top performer with a consistent track record of meeting and exceeding goals.
Friendly and enthusiastic associate able to consistently meet customer service satisfaction goals.
Energetic, with a history of consistently meeting and exceeding sales targets. Reliable team player and strong communicator.
Skills
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Work History
Bed Bath & BeyondPersonal Shopper, Stock | Marlton , NJ | March 2018 - Current
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
- Maintained optimal financial controls by following loss prevention procedures and protecting cash assets.
- Picked quality and accurate items for daily customer orders.
- Tracked substitutions and informed customers of changes.
- Opened new merchandise and stocked sales floor racks and shelves.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Forged and nurtured impactful relationships with customers to cultivate loyalty, boosting customer satisfaction ratings.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Conferred with customers to understand needs and make targeted recommendations.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Merchandised attractive shelf displays with current offerings to drive store sales.
Clubcorp Club Operations, Inc.Customer Service Associate | Riverside , CA | January 2017 - January 2018
- Managed customer relations and customer service through daily communication and interaction.
- Recommended items to customers based on specific needs and explained features and benefits.
- Trained in loss prevention, visual merchandising and general sales skills.
- Energized and motivated in performing sales floor activities including merchandising and selling.
- Engaged customers on phone by greeting them, answering questions on products or services and asking questions to identify needs.
- Informed customers about special promotions and provided detailed information for various products.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
- Maintained clean sales floor and straightened and faced merchandise.
- Advocated for customers and reported on observed areas for product or service improvement.
- Greeted customers entering store and promoted sales or special programs.
- Cultivated customer loyalty, promoted repeat customers and improved sales.
The Galley RestaurantWaitress, Hostess | City , STATE | July 2016 - June 2017
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
- Suggested appropriate food and drink pairings to increase per-ticket sales.
- Checked identification to enforce age requirement for alcoholic beverages.
- Loaded trays with accessories, including eating utensils, napkins and condiments.
- Prepared beverages and filled food orders for customers.
- Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
- Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
Atchafalaya CafeHostess | City , STATE | July 2016 - May 2017
- Monitored guests for intoxication and immediately reported concerns to management.
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques.
- Assisted managers with quickly resolving service- and food-related issues.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Education
High School DiplomaCentral Lafourche High SchoolCity, State | May 2016
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Resume Strength
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- Length
- Measurable results
- Clear contact info
Resume Overview
School Attended
- Central Lafourche High School
Job Titles Held:
- Personal Shopper, Stock
- Customer Service Associate
- Waitress, Hostess
- Hostess
Degrees
- High School Diploma
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