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Personal Shopper Lead Resume Example

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PERSONAL SHOPPER LEAD
Work History
02/2020 to Current
Personal Shopper LeadCompany Name － City, State
  • Support the Sam's Club ecommerce plan in the club by overseeing operations of the ecommerce programs.
  • Supervise associates supporting the ecommerce programs by training and providing resources to meet store associate needs; assigning duties; providing feedback; communicating goals; and ensuring associate coverage at the ecommerce pick-up location is met.
  • Execute the Sam's Club pickup plan and processes in the club by updating club operations with key performance indicators; auditing customer orders to ensure they are fulfilled correctly; ensuring equipment is available and ready for associates; maintaining awareness of the Club Pickup strategy and execution daily goals.
  • Support and implement projects to improve CPU efficiencies in the club by leveraging key performance indicators and leadership insight to resolve operational gaps; modeling appropriate picking and loading for other associates; executing process improvement projects; evaluating the execution of program plans and projects and identifying any gaps; implementing solutions to improve process productivity and quality.
  • Oversee the picking and staging of club pick up orders throughout the day; and ensuring products are selected and staged according to company policy and procedures.
  • Provide training to associates on processes and procedures; providing direction and guidance to associates on member service approaches and techniques to ensure member complaints and issues are resolved.
  • Maintain the safety of facility according to company policies and procedures by conducting safety sweeps, following procedures for forklift spotting and handling, and disposing of hazardous materials.
12/2011 to 08/2020
Test TechnicianCompany Name － City, State
  • Conducted product test on various circuit boards to ensure that product meets customer requirements.
  • Set up functional and ICT testers to ensure equipment is ready for production.
  • Executed preventive maintenance and calibration on various siemens feeders to prevent future defects.
  • Managed and maintained the calibration database to improve product quality.
  • Assisted other technicians on PMs on various SMT equipment to fix defects and improve product quality.
  • Evaluated and verified various SMT components to reduce manufacturing cost and increase efficiency.
  • Executed and implement 5S training during production set up.
  • Assist engineers in designing and 3D print fixtures to test circuit boards.
10/1999 to 03/2013
Finishing TechnicianCompany Name － City, State
  • Worked directly with management and co-workers to help drive improvements in the production process.
  • Performed a visual inspection of the assembly work being performed to make sure that it is of the best quality possible.
  • Read assembly specifications, such as charts, blueprints, schematic diagrams, and engineering specifications and lead employees in achieving significant improvements in productivity.
  • Repaired assembly errors noted by quality control personnel to improve production.
  • Operated forklift and machines safely.
  • Utilized caliper, ruler, and protractor to measure and make modifications as required.
03/2011 to 11/2011
SMT OperatorCompany Name － City, State
  • Executed daily operations of Mydata MY9, manual screen paste.
  • Responsible for set up and operation of manufacturing equipment for production of precision machined.
  • Adapted with common inspection measuring equipment.
  • Implemented decision making to manage production activities and effective work in a team environment.
Accomplishments
  • Knowledgeable in SolidWorks.
  • Knowledgeable in ITAR.
  • MPM/DEK/Fuji/Siemens/Universal/Die cutter/Press brake/Laminator/Plastic forming operator.
  • SMT and thru-hole soldering and inspection with microscope.
  • 5S and Lean.
Education
Expected in 2022
Bachelor of Manufacturing ManagementU. of Minnesota － City
2017
Associate: Applied Science Manufacturing EngineeringHennepin Technical College － City
Associate: Applied Science Automation Robotics Engineering Technology
Diploma: Automated Machinery Systems
Diploma: Automated Machinery Adjuster
  • Mechatronics
  • Occupational Certificate Manufacturing Technician
Summary
  • Seeking a Manufacturing Associate position in a stable company where I can use my skills to benefit the company. SUMMARY OF QUALIFICATIONS
  • Skilled in blueprint/caliper/protractor/micrometer
  • Initiative, self-starter, adaptable, and highly motivated for quality excellence
  • Knowledge of units of measure and basic math skills
  • Strong motivation and ability to achieve work goals and quantifiable business results
  • Approachable, adaptable, rigorous, ability to work on own initiative
  • Experience driving a forklift
  • Able to travel up to 25% to install and support equipment
  • Strong electrical, mechanical, and pneumatic knowledge
  • Knowledge of set IP addresses and test network communications
Certifications
  • IPC J-STD-001
  • PMMI Mechatronics Certificate on Mechanical Components
  • PMMI Mechatronics Certificate on Industrial Electricity 1
Highlights
  • I/O checkout of equipment
  • Knowledge of adjustments and test functionality of all controls related items, safety circuits, sensors, light curtains, servos, etc.
  • Have basic machining and fabrication knowledge (drilling, tapping, etc.)
  • Knowledge of Word, Excel, and PowerPoint
  • Flexibility to work weekends and holidays, as required
  • 3D
  • Auditing
  • Basic
  • Calibration
  • Charts
  • CPU
  • Database
  • Decision making
  • Designing
  • Direction
  • Ecommerce
  • Forklift
  • Functional
  • Leadership
  • Materials
  • Excel
  • PowerPoint
  • Word
  • Modeling
  • Personnel
  • Pick
  • Policies
  • Process improvement
  • Processes
  • Quality
  • Quality control
  • Read
  • Safety
  • Schematic diagrams
  • Siemens
  • Strategy
  • Technician
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Resume Overview

School Attended

  • U. of Minnesota
  • Hennepin Technical College

Job Titles Held:

  • Personal Shopper Lead
  • Test Technician
  • Finishing Technician
  • SMT Operator

Degrees

  • Bachelor of Manufacturing Management
    Associate : Applied Science Manufacturing Engineering
    Associate : Applied Science Automation Robotics Engineering Technology
    Diploma : Automated Machinery Systems
    Diploma : Automated Machinery Adjuster
    MechatronicsOccupational Certificate Manufacturing Technician

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