Personal Shopper, 09/2020 - Current Wal-Mart – Paducah, KY,
Receive orders through InstaCart App for multiple major retailers within the local area.
Fulfill 20-25 batches per week, often managing multiple orders at once per request, ensuring items requested are selected or a comparable substitution before issuing a refund when the original item is not available.
Keep records of purchase receipts in case of discrepancies.
Communicate directly with the customer via text for clarity with their order.
Resulting in favorable weekly rating of 4.9 out of 5 for friendly, great service and communication per customer feedback.
Tendered customer orders at point-of-sale using payment information provided and activated any customer rewards accounts for best price availability.
Maintain a 95% on-time delivery schedule to customers on desired schedules by managing time efficiently and planning effective routes.
As Special Events Coordinator on multiple events for intimate and large gatherings with over 1,000 participants such as charity and fundraising event for small non-profit organizations.
Assisted in organizing break-out sessions and managing speaker rooster, arranged participants travel and hotel accommodations.
Audited invoices and contracts to ensure compliance with attached purchase orders for goods delivered.
Established vendor relationships to negotiate contracts for clients.
Scheduled and met with clients throughout the planning to define scope of their event.
Responsibility included researching computer software and tools to conduct online auctions, registrations and payment arrangements that met the client's needs.
Lead, coordinated, and trained volunteers’ staff to prepare for the events.
Primary point of contact for internal sourcing, managing cradle-to-grave processes of Information Technology (IT) and Engineering services and supplies purchased up to $500K.
Prepared and issued purchase orders to the selected vendors ensuring the guidelines of purchase met all policy regulations and applicable federal, state, and local laws.
Maintained supplier relationships, negotiated contractual terms, conditions, and prices.
Requested Proposal (ROF)/Quotation (RFP/Q) and Service Level Agreement (SLA).
Monitored and notified department head of service renewals and made the necessary changes when applicable.
Verified orders accuracy upon receiving to ensure the orders met specifications.
Communicated with clients to obtain feedback on the quality and timeliness of services and identifies steps needed to improve customer service and reduce contract costs.
Processed invoices against PO against items received for accuracy to ensure proper payment.
Processed purchase requisitions, solicitations, close-outs and termination of purchasing process using Oracle Financial System (ERP).
Redesigned new policies and procedural guidelines for companywide ERP system new process led to a solely electronic process and a 80% paper retention.
Meeting Coordinator, 01/2007 - 03/2008 APICS, Inc – City, STATE,
Coordinated the logistics for 80+ speakers for the Annual International Conference and Exposition.
Assisted conference speakers with registration and hotel accommodations.
Managed catering services, audio-visual service and housekeeping for the speaker rooms.
Ensured meeting rooms were equipped with the tools needed for the speakers to conduct their session.
Designed and maintained spreadsheets documenting speakers proceeding submissions, presentation, and event timeline for the conference.
Education
Bachelor of Business Administration Pursuing Degree: , Expected in 2022 - Strayer University - Woodbridge, VA GPA:
Summary
Experienced Procurement professional with 9 years' experience in acquisition services. Dedicated to meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
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School Attended
Strayer University
Job Titles Held:
Personal Shopper
Event Consultant
Procurement Specialist
Meeting Coordinator
Degrees
Bachelor of Business Administration Pursuing Degree
