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Personal Shopper Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Efficient Office Assistant with 3+ years of experience answering high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with drive to succeed.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Bilingual in Englisch and German
  • Personalized service
  • Interpersonal skills
  • Administrative tasks
  • International reservations
  • Leisure travel
  • Special needs travelers
  • Travel arrangements
  • Credit card payments
  • Project organization
  • Customer service
  • Organization
  • Team management
  • Inventory management
  • First Aid/CPR
  • Communications
  • Administrative support
  • MS Office
  • Problem resolution
  • Supervision
  • Invoice generation
  • Insurance billing
  • Planning and coordination
Experience
03/2020 to Current Personal Shopper Harris Teeter, Llc | Harrisburg, NC,
  • Chose top-quality items to fulfill over 10 daily customer orders.
  • Completed product orders worth up to $1500 daily.
  • Listened to customer needs to identify and recommend optimal grocery item selections.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Completed pickup and shopping orders for customers across the Denver metro area.
  • Organized as many as up to 2 deliveries per hour by smoothly selecting and purchasing items.
  • Delivered as many as up to 10 deliveries to customer locations daily.
  • Answered up to 2 calls per hour to answer customer questions.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • In-person customer interaction.
04/2019 to 08/2019 Waiter in Café Gartencenter Brockmeyer | City, STATE,
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Checked order accuracy and food quality before delivering to customers.
  • Recorded orders and partnered with team members to efficiently serve food and beverages.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Cleaned dishes with detergent, rinsing and sanitizing.
  • Placed reservations through phone and email into reservation book.
  • Earned reputation for good attendance and hard work.
  • Improved customer satisfaction by finding creative solutions to problems.
07/2017 to 04/2019 AuPair AuPairCate | City, STATE,
  • Prepared healthy and well balanced meals and snacks for children.
  • Maintained accurate daily records of children's individual activities, behaviors, meals and naps.
  • Cleaned and tidied house, including doing laundry, sweeping and mopping floors and dusting.
  • Administered medication and minor first aid to sick and injured children.
  • Regulated children's schedules to balance rest, learning and play.
  • Modeled appropriate social behaviors and encouraged concern for others.
  • Coordinated after-school activities and transportation for up to 5 children for practices and events.
  • Monitored playtime to prevent overuse of technology, television or other detrimental influences.
  • Helped children complete homework and special assignments daily to support academic performance.
  • Secured indoor and outdoor premises to protect children under care.
  • Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
10/2014 to 06/2017 Management Assistant in Tourism Reisebüro Die UrlaubsOase | City, STATE,
  • Communicated security issues and protocols to clients traveling to unstable countries or locations.
  • Mitigated financial discrepancies, accurately collecting customer fees, managing refunds and providing accurate travel documentation.
  • Enhanced customer satisfaction ratings, researching travel options, negotiating rates, presenting best deals and resolving issues efficiently.
  • Handled travel arrangements for groups, couples, executives, and special needs clients.
  • Took payments via credit and debit cards and handled all sensitive information with professionalism and discreteness.
  • Responded immediately to clients' questions, issues, and complaints and found effective solutions when required.
  • Asked open-ended questions to best understand client needs and determine best travel offerings.
  • Increased bottom-line revenue, monitoring travel competitor activity to maintain most competitive rate.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Earned reputation for good attendance and hard work.
  • Improved operations by working with team members and customers to find workable solutions.
  • Recognized by management for providing exceptional customer service.
  • Planned and organized top-quality trips and vacations for a variety of different client personalities (couples, families, groups special needs customers). Those vacations were planned with different softwares and included to plan trips with hotels, flights, cruises, transfers in destinations, vacation house rentals and more.
Education and Training
Expected in 06/2017 Associate of Applied Science | Management Assistant in Tourism City College For Economy And Business Management , Bielefeld (Germany) , NRW GPA:

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Resume Strength

  • Formatting
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • City College For Economy And Business Management
Job Titles Held:
  • Personal Shopper
  • Waiter in Café
  • AuPair
  • Management Assistant in Tourism
Degrees
  • Associate of Applied Science