personal shopper resume example with 9+ years of experience
Self-motivated dedicated Passionate about combining strategy and creativity, driving new opportunities and building professional relationships. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. I am a dynamic and creative and have strong communication skills and use the Internet daily. I am strong at analyzing and providing feedback on online advertisements found in search engine results and evaluating their relevance to the search terms used. I am able to do tasks on a self-directed schedule and have experience in use of web browsers Familiarity with current and historical business, media, sport, news, social media and cultural affairs in the United States. I have access to and use of a secure broadband internet connection, a laptop, desktop computer, and a smartphone.
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- Satisfied customers with quick, accurate service under tight deadlines.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
- Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.
- Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.
- Cultivated close relationships with customers, built loyal clientele and went extra mile in deliveries.
- Listened to customer needs to identify and recommend best products and services.
- Maximized hourly rate by organizing shopping trips and planning efficient routes.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
- Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
- Computed bills, collected payments and made change for guests.
- Maintained accurate bookkeeping of important files, running reports and delivering updates on occupancy and revenues.
- Conducted research using various media sources to obtain relevant data for staff requirements.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Completed end-of-day reporting and balanced registers to maintain financial accuracy.
- Greeted incoming guests warmly, issued room keys and shared information on policies and amenities.
- Enhanced guest satisfaction by answering inquiries about business operations and policies, resolving concerns and developing creative solutions to guest concerns.
- Upheld company standards and compliance requirements for operations and cleanliness.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Documented receipts, employee hours and inventory movements.
- Provided coaching and reinforced standards to foster superior performance from crew members and others throughout organization.
- Directed employees through daily routines.
- Handled customer complaints, questions and inquiries.
- Counted out cash drawers at end of each shift and logged profits into computer system.
- Managed cash positions and made bank deposits.
- Managed scheduling for employees.
- Trained new employees on company policies, procedures, techniques and customer service standards.
- Cross-trained in every store role to maximize operational knowledge.
- Answered customer inquiries in regard to nutritional information and menu offerings.
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Resume Overview
School Attended
- Springfield Clark County Joint Vocational School
Job Titles Held:
- Personal Shopper
- Front Desk Assistant
- Shift Leader Manager
Degrees
- High School Diploma
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