personal shopper resume example with 9+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Energetic Helper comfortable thriving independently or as part of large team. Skilled in interpreting and reading blueprints and cleaning debris, trash, and hazardous materials from sites. Hardworking employee dedicated to quickly completing all tasks and projects.
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Flexible hard worker ready to learn and contribute to team success.
Skills
Payment processing
Physical stamina
Delivery procedures
Mobile ordering understanding
Fashion trends
Customer seating
Processing payments
Food safety and sanitation
Staff training and motivation
Training & Development
Opening and closing procedures
Work ethic
Organization
Effective customer upselling
Sales expertise
Report Creation
Responding to Difficult Customers
Call Documentation
Order and Refund Processing
Creative Problem Solving
Understanding Customer Needs
Multitasking and Prioritization
Verbal and Written Communication
Customer Service
Transaction Processing
Issue and Complaint Resolution
Translation and Interpretation Services
Needs Assessment
Problem-Solving Abilities
Call Center Operations
Brand Promotion
Trend Monitoring
Product Knowledge
Problem-Solving
Relationship Building
Excellent Communication
Active Listening
Creative Thinking
Calendar Management
Event Planning
Grocery Shopping
Self-Directed
Recordkeeping Skills
Investigation Tactics
Organizational Skills
People Skills
Computer Skills
Critical Thinking
Friendly, Positive Attitude
Work Ethic
Presentations and Demonstrations
Attention to Detail
Teamwork and Collaboration
Building Positive Rapport
Information Confidentiality
Home Visits
Flexible Schedule
Exercise and Outdoor Activities
Child Safety Procedures
Bathing, Grooming and Dressing
Age-Appropriate Routines
Behavior Management
Activity Planning
Meal and Snack Preparation
Skill Building
Parent Interaction
Time Management
Promoting Good Behavior
Self-confidence Development
Child Safety
Creating Good Habits
Educational Software
Personable Nature
Responsible Driver
Keeping Children Safe
Emotional and Physical Development Assessment
Good Decision Making
Education and Training
Miramar High SchoolMiramar, FLExpected in 06/2021 ā āHigh School Diploma: - GPA:
Experience
Macy's, Inc. - Personal Shopper Brandon, FL, 10/2019 - Current
Satisfied customers with quick, accurate service under tight deadlines.
Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
Completed pickup and shopping orders for customers across Miami.
Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
Chose top-quality items to fulfill over 5-10 daily customer orders.
Worked quickly to pack orders efficiently and decrease product damage.
Listened to customer needs to identify and recommend best products and services.
Sport Clips - Personal Stylist Fairfield, OH, 04/2016 - Current
Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
Set up workstation and treatment room with products, equipment and supplies to facilitate services .
Recommended styles and treatments based on clients' needs and appearances.
Kept notes listing preferences and services provided to clients for quick reference.
Provided comprehensive hair treatments for various types of hair.
Maintained distinct cleanliness of work and shared areas while serving multiple customers daily.
Scheduled appointments for customers using internal software system.
Prepared looks for photoshoots by completing the set according to client specifics.
Consulted with clients one-on-one to ascertain fashion preferences and make professional recommendations which improved overall satisfaction with new image.
Shopped for and assembled complete or partial wardrobe collections for numerous client needs, including special occasions, image modification, new profession or to complement body changes.
Planned shopping trips with clients to select and coordinate apparel, accessories, and footwear that supported body style, overall appearance and fashion choice.
Greeted each client and asked questions to determine fashion needs.
Managed entire shopping experience for client, putting together outfits and providing personalized style tips.
Monitored fitting rooms and stockroom, keeping areas clean, neat and organized.
Helped brand awareness by assisting in merchandising and handling display setups.
Steamed and ironed items in preparation for professional photo shoots.
Marketed other items, including jewelry, shoes and hats, that would complete outfits or boost new wardrobes.
Created mood boards by researching current fashion trends and competitor activity.
Organized fashion sample garments for sales reps and agents.
Helped young ladies and teenaged girls find prom, pageant and quinceanera gowns.
Styled hair to enhance appearance and increase dramatic effect of garments on display.
City Of Ballwin - Babysitter Ballwin, MO, 08/2012 - Current
Monitored children's safety and well-being to prevent accidents and falls.
Enforced rules to teach good manners and maintain safe environment.
Posted parents' contact information and first responder phone numbers in case of emergency situations.
Cared for children of various ages and assisted with feeding, dressing and directing activities.
Read stories and played alphabet games to promote early literacy.
Assisted children with bathing and toileting to instill proper hygiene.
Balanced schedules to promote optimal rest, play and educational periods.
Helped older kids complete homework, school projects and chores.
Communicated with children's parents or guardians about daily activities, behaviors and related issues.
Supervised and cared for children ages 2 months to 10 years old.
Prepared healthy and nutritious snacks and meals according to individual needs.
Listened to parent directions and followed guidelines for children's care.
Kept environments safe and removed hazards.
Occupied and entertained children with age-appropriate games, toys, movies and coloring books.
Communicated with parents to learn about children's needs and family rules.
Established and maintained safe play environment for children.
Created nurturing, safe environments to promote emotional, social, and intellectual growth.
Worked to keep home areas neat and tidy.
Cared for home after children went to bed by clearing dishes and putting away toys.
Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
Monitored children in home and in public.
Assisted with bathroom breaks and served meals to maintain familiar schedule for little ones.
Supervised children and activities while exhibiting safe, healthy and developmentally appropriate childcare practices.
Cared for children's hygiene and personal needs by changing diapers, bathing and feeding.
Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
Reacted quickly in emergency situations and used good judgment under stress.
Assisted children with completing homework and special assignments to improve academic performance.
Prepared nutritious, delicious meals for children.
Developed and enforced positive strategies to encourage good behavior.
Observed children during snack time to prevent choking.
Sang and read stories to children.
Reported accidents, injuries or hazards to promote safety and security for children.
Provided safe transportation to and from activities and events.
Transported children to and from activities according to daily schedule.
Assisted customers with making payments or establishing payment plans to bring accounts current.
Fielded customer complaints and queries, fast-tracking them for problem resolution.
Upheld quality control policies and procedures to increase customer satisfaction.
Asked probing questions to determine service needs and accurately input information into electronic systems.
Consulted with customers to resolve service and billing issues.
Answered incoming telephone calls to provide store, products, and services information.
Self Employed - Hair Assistant City, STATE, 11/2014 - 04/2019
Assisted with sweeping up hair and wiping down stations to keep salon clean and sanitary.
Checked in customers for appointments and notified stylists of clients' arrival.
Performed relaxing head and scalp massages for customers.
Shampooed and conditioned hair of 10 customers per day.
Processed payments, took appointments and assisted with management of flow of patron visits when needed.
Worked with hairstylists to perform general treatments such as wash and blow outs.
Maintained client records within computer system, gathering personal contract information, treatment needs and style preferences for use upon future visits.
Kept patrons informed of product specials and new releases, suggesting specialized products to regular patrons best suited to hair needs and preferences.
Massaged, shampooed and conditioned patron's hair and scalp to clean and remove excess oil.
Answered phone and scheduled 5-10 daily salon appointments using the work phone.
Applied appropriate products to customer scalps based on preferences and health needs, promoting desired changes to hair and scalp and boosting customer enjoyment.
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