personal shopper resume example with 12+ years of experience
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Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support. Effective at choosing items to fulfill customer orders. Excellent sales, service and communication skills. Focused on building customer loyalty with a relationship-oriented approach. Resourceful and client-focused Customer Service Manager with over 10 years of experience leading teams in exceeding sales goals and customer expectations. Meticulous and results-oriented with expertise educating employees on all stages of sales cycle while recommending best options to meet short- and long-term needs. Personable relationship builder with polished communications skills. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Tech-savvy Customer Service Supervisor with wholesale management experience. Conducts business transactions with accuracy and speed. Flexible and adaptable to change and recognized for taking on increased levels of responsibility. Works cooperatively with co-workers and sets example with strong work ethic. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
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- Satisfied customers with quick, accurate service under tight deadlines.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently, including face masks and hand sanitizer to protect customers and others.
- Chose top-quality items to fulfill over 70 daily customer orders.
- Maximized hourly rate by organizing shopping trips and planning efficient routes.
- Met changing production needs by replacing screens, dies and inserts according to manufacturing specifications.
- Read and followed production schematics to produce products in line with design and manufacturing standards.
- Set up machinery and ran extrusion lines production to make empty caulk tubes.
- Kept watchful eye on mechanical settings and output and made proactive adjustments to maintain optimal levels.
- Set dials and controls on machine to create products of correct size, shape and thickness.
- Documented production data on consistent basis to assist with improvement and recordkeeping efforts.
- Achieved and maintained positive attitude during normal and complex challenges.
- Facilitated communication between shifts and with managers regarding machine operations and processing statuses.
- Set controls and ran plastic extrusion machinery in factory environment and provided adjustments whenever necessary.
- Established setup procedures and designated machine dies and parts to conform to project specifications.
- Supported process designs, tooling changeovers and optimizations to maximize quality, compliance and production throughput.
- Measured and tested products against specification requirements and communicated issues immediately.
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Documented conversations with customers to track requests, problems and solutions.
- Assisted customers in making payments on accounts and setting up payment plans.
- Supported operational improvements and resolution of problems to deliver top-notch customer service.
- Consulted with customers regarding needs and addressed concerns.
- Shared detailed information regarding options to help customers make decisions.
- Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
- Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
- Supported company and clients, including addressing inquiries, resolving issues and managing customer relations.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Resolved customer problems by investigating issues, answering questions and building rapport.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.
- Implemented succession planning by training and developing numerous associates into leadership positions.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Gettysburg Area High School - Gettysburg, PA
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Resume Overview
School Attended
- Gettysburg Area High School
Job Titles Held:
- Personal Shopper
- Extruder Machine Operator
- Customer Service Associate
- Store Manager
Degrees
- High School Diploma
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