LiveCareer-Resume

personal shopper resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • Good Work Ethic
  • Friendly, Positive Attitude
  • Food Safety and Sanitation
  • Processing Payments
  • Customer Seating
  • Effective Customer Upselling
  • Mobile Ordering Understanding
  • Payment Processing
  • Upbeat and Outgoing Attitude
  • VerifClaireg Order Accuracy
  • Attention to Detail
  • Verbal and Written Communication
  • Relationship Building
  • Online Order Processing
  • Heavy Lifting
  • Decision Making
  • Deadline Driven
Experience
Personal Shopper, 04/2022 - Current
Giant Eagle, Inc. Mckeesport, PA,
  • Followed application instructions closely and reviewed deliveries to minimize errors.
  • Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Greeted customers and answered product or service questions.
  • Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
  • Greeted and assisted customers to foster positive experiences.
  • Recognized security risks to properly handle situations.
  • Posed as models for advertising, artistic creation and display of goods.
  • Scanned items when pulling from shelves to update system stock information.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Listened to customer needs to identify and recommend best products and services.
  • Suggested comparable products to replace out-of-stock items.
  • Assisted teammates with daily tasks during peak periods.
  • Secured and stored items until customer pickup.
  • Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
Assistant Store Manager, 02/2021 - 03/2022
Good Chem Holliston, MA,
  • Maintained inventory by checking merchandise to determine levels.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Supervised cashiers in processing credit, debit and cash payments to streamline sales.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Handled scheduling for store shifts to achieve adequate staffing.
  • Formed and sustained strategic relationships with clients.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Oversaw aspects of maintenance, inventory and daily activity management.
Cocktail Server, 03/2016 - 08/2018
Food Hall Company Nashville, TN,
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Suggested cocktail choices based on customer preference, daily specials and inventory availability.
  • Completed opening and closing checklists to ensure smooth restaurant operations.
  • Recommended and served alcoholic beverages to patrons during high-volume shifts.
  • Took drink orders from tables and bar area and relayed to bartenders.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Assessed patrons' needs to always provide proactive service.
  • Prepared both alcoholic and non-alcoholic beverages for patrons.
  • Calculated charges, issued table checks and collected payments from customers.
  • Cleaned tables after service and quickly resetting supplies to maintain restaurant and service flow.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
  • Maintained accurate cash handling practices while efficiently serving customers.
  • Provided exceptional service to high volume of daily customers.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
Assistant Restaurant Manager, 02/2014 - 01/2016
Molson Coors Brewing Company Portland, OR,
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Took immediate responsibility for issues and found effective solutions for swift resolution.
  • Explained goals and expectations required of trainees.
  • Assisted personnel with duties and tasks during high-volume periods.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Assisted staff by serving food and beverages or bussing tables.
  • Resolved problems or concerns to satisfaction of involved parties.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
  • Counseled and disciplined restaurant staff to maintain compliance standards, and performance requirements.
  • Maintained entire look of restaurant, keeping it clean and inviting at all times.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Interviewed and hired new workers offering great personalities, fantastic restaurant experience and desire to work hard.
  • Trained new employees to perform duties.
  • Calculated inventory and ordered appropriate supplies to meet expected demands.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
Education and Training
High School Diploma: , Expected in 05/2013
-
Rancho Verde High School - Moreno Valley, CA
GPA:
Status -
: , Expected in
-
Long Beach City College - Long Beach, CA
GPA:
Status -

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Resume Overview

School Attended

  • Rancho Verde High School
  • Long Beach City College

Job Titles Held:

  • Personal Shopper
  • Assistant Store Manager
  • Cocktail Server
  • Assistant Restaurant Manager

Degrees

  • High School Diploma
  • Some College (No Degree)

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