LiveCareer-Resume

personal shopper resume example with 3+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Effective at choosing items to fulfill customer orders. Excellent sales, service and communication skills. Focused on building customer loyalty with a relationship-oriented approach.

Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Skills
  • Attention to Detail
  • Prioritizing Orders
  • Verbal and Written Communication
  • Decision Making
  • Planning and Organization
  • Customer Service
  • Deadline Driven
  • Flexible Schedule
  • Documentation and Reporting
  • Heavy Lifting
  • Upbeat and Outgoing Attitude
  • Sales Expertise
  • Mobile Ordering Understanding
  • Merchandising Proficiency
  • Effective Customer Upselling
  • Food Safety and Sanitation
  • Team Member Motivation
  • Friendly, Positive Attitude
  • Computer Skills
  • Active Listening
  • Problem Resolution
  • Critical Thinking
Experience
06/2020 to Current
Personal Shopper Ingles Markets, Incorporated Dallas, GA,
  • Asked store associates for help locating missing products.
  • Completed pickup and shopping orders for customers within local area.
  • Suggested comparable products to replace out-of-stock items.
  • Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
  • Greeted customers and answered product or service questions.
  • Identified customer needs by asking questions and advising on best solutions.
  • Listened to customer needs to identify and recommend best products and services.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Scanned items when pulling from shelves to update system stock information.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Maximized hourly rate by organizing shopping trips and planning efficient routes.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Secured and stored items until customer pickup.
  • Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
  • Followed application instructions closely and reviewed deliveries to minimize errors.
03/2020 to Current
Delivery Driver Mccoy's Building Supply Georgetown, TX,
  • Obeyed traffic laws and follow established traffic and transportation procedures.
  • Verified deliveries against shipping instructions prior to delivering to customers.
  • Checked loads against shipping papers to verify contents and identify special handling requirements.
  • Handled merchandise in accordance with product handling standards.
  • Inspected vehicle and maintained gas, oil and water levels.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Reviewed delivery documents and orders and reported errors to supervisor.
  • Determined optimal routes based on GPS application information and knowledge of local routes.
  • Transported and safely delivered items to prevent damage or loss.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Utilized street maps to plan and determine most efficient routes.
  • Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Kept accurate logs of all deliveries and trips.
  • Notified customers of delays to decrease calls to support.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
04/2012 to 01/2013
Chocolatier Wonderful Citrus Paragould, AR,
  • Maintained clean, organized work area at all times and encouraged similar dedication in team members to maximize group efficiency.
  • Produced food products of desired flavors, textures, colors and bouquets by properly interpreting and following established recipes and procedures.
  • Observed strict food safety and sanitation rules and practices to avoid illnesses like E.coli and salmonella.
  • Removed final products, packaged in designated containers and prepared items for shipment or further processing.
  • Selected, measured and weighed ingredients in specified amounts.
  • Followed recipes with accuracy and precision to achieve optimal integrity of food products, including specific flavor and texture.
  • Made confections from molds and ordered ingredients from manufacturer.
  • Created and designed new confections.
  • Decoratively packaged all products.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Answered [Number] calls per shift to assist with customer questions and concerns.
  • Contributed to positive work environment for all staff members through active listening and effective communication.
Education and Training
Expected in 06/2012 to to
High School Diploma:
Northeast High School - Philadelphia, PA
GPA:

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Resume Overview

School Attended

  • Northeast High School

Job Titles Held:

  • Personal Shopper
  • Delivery Driver
  • Chocolatier

Degrees

  • High School Diploma

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