Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Effective at choosing items to fulfill customer orders. Excellent sales, service and communication skills. Focused on building customer loyalty with a relationship-oriented approach.
Skills
Customer service skills
Product expertise
Fashion trends
Mobile ordering understanding
Physical stamina
Payment processing
Delivery procedures
Sales expertise
Opening and closing procedures
Food safety and sanitation
Effective customer upselling
Processing payments
Team member motivation
Team building
Administrative support
Communicative Skills
Fast Learner
Reliable
Education and Training
South Sound High SchoolLacey Wa, Expected in 06/2014 ā āHigh School Diploma: - GPA:
Charter College Lacey Wa, Expected in 04/2017 ā āCertified Medical Assistant:Nursing - GPA:
Experience
Buehler's Grocery - Personal Shopper Medina, OH, 04/2019 - Current
Received and processed grocery orders
Picked and shopped quality items for customers
Kept groceries in temperature controlled bags
Delivered groceries on time
Schwan's Company - Pizza Maker Conway, AR, 06/2018 - 07/2018
Maintained consistent quality and high accuracy when preparing identical dishes every day.
Operated pizza oven and brick oven along with other kitchen equipment to prepare authentic Italian dishes.
Kept stations stocked and ready for use to maximize productivity.
Learned to prepare rotating list of new and seasonal items by attending training and applying new techniques.
Answered guest questions, delivering most accurate and updated information available.
Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
Cleaned and maintained all food preparation stations.
Assisted customers, including answering questions and preparing orders.
Built pizzas using proper amount of dough and quantities of toppings according to specifications.
Communicated with customer to provide menu offering details and assist with decision-making.
Organized food preparation stations and replenished supplies to maximize efficiency.
Executed all daily tasks and assisted other team members when needed.
Petco - Cashier/Stocker Newark, DE, 11/2015 - 01/2016
Processed returned items in accordance with store policy.
Provided assistance with purchases, locating items and signing up for rewards programs.
Helped customers find specific products, answering questions and offering advice.
Read weekly sales inserts and monitored price changes.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Learned roles of other departments to provide coverage and keep store operational.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Troubleshot and resolved issues with cash registers, card scanners and printers.
Properly verified customer identification for alcohol or tobacco purchases.
Welcomed customers, offering assistance to help find necessary store items.
Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
Drove sales and add-on purchases by promoting specific item options to customers.
Processed customer payments quickly and returned exact change and receipts.
Worked closely with front-end staff to assist customers.
System Pavers Inc. - Canvasser Santa Ana, CA, 06/2015 - 09/2015
Developed practical and comprehensive lines of questioning to encourage communication with the subject of the interview.
Scheduled multiple demonstrations daily
Went door to door greeting customers
Focused and observant of individuals' verbal and non-verbal communication cues such as tone, inflection and body language.
Created agendas and communication materials for team meetings.
Earned reputation for good attendance and hard work.
Improved operations by working with team members and customers to find workable solutions.
Improved customer satisfaction by finding creative solutions to problems.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Recognized by management for providing exceptional customer service.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
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