Personal Shopper Resume Example
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PERSONAL SHOPPER
Summary
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Effective at choosing items to fulfill customer orders. Excellent sales, service and communication skills. Focused on building customer loyalty with a relationship-oriented approach.
Experience
04/2019 - CurrentBuehler's Grocery - Personal ShopperMedina , OH
- Received and processed grocery orders
- Picked and shopped quality items for customers
- Kept groceries in temperature controlled bags
- Delivered groceries on time
06/2018 - 07/2018Schwan's Company - Pizza MakerConway , AR
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Operated pizza oven and brick oven along with other kitchen equipment to prepare authentic Italian dishes.
- Kept stations stocked and ready for use to maximize productivity.
- Learned to prepare rotating list of new and seasonal items by attending training and applying new techniques.
- Answered guest questions, delivering most accurate and updated information available.
- Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
- Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
- Cleaned and maintained all food preparation stations.
- Assisted customers, including answering questions and preparing orders.
- Built pizzas using proper amount of dough and quantities of toppings according to specifications.
- Communicated with customer to provide menu offering details and assist with decision-making.
- Organized food preparation stations and replenished supplies to maximize efficiency.
- Executed all daily tasks and assisted other team members when needed.
11/2015 - 01/2016Petco - Cashier/StockerNewark , DE
- Processed returned items in accordance with store policy.
- Provided assistancewith purchases, locating items and signing up for rewards programs.
- Helped customers find specific products, answering questions and offering advice.
- Read weekly sales inserts and monitored price changes.
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
- Learned roles of other departments to provide coverage and keep store operational.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Troubleshot and resolved issues with cash registers, card scanners and printers.
- Properly verified customer identification for alcohol or tobacco purchases.
- Welcomed customers, offering assistance to help find necessary store items.
- Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
- Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
- Drove sales and add-on purchases by promoting specific item options to customers.
- Processed customer payments quickly and returned exact change and receipts.
- Worked closely with front-end staff to assist customers.
06/2015 - 09/2015System Pavers Inc. - CanvasserSanta Ana , CA
- Developed practical and comprehensive lines of questioning to encourage communication with the subject of the interview.
- Scheduled multiple demonstrations daily
- Went door to door greeting customers
- Focused and observant of individuals' verbal and non-verbal communication cues such as tone, inflection and body language.
- Created agendas and communication materials for team meetings.
- Earned reputation for good attendance and hard work.
- Improved operations by working with team members and customers to find workable solutions.
- Improved customer satisfaction by finding creative solutions to problems.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Recognized by management for providing exceptional customer service.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Skills
- Customer service skills
- Product expertise
- Fashion trends
- Mobile ordering understanding
- Physical stamina
- Payment processing
- Delivery procedures
- Sales expertise
- Opening and closing procedures
- Food safety and sanitation
- Effective customer upselling
- Processing payments
- Team member motivation
- Team building
- Administrative support
- Communicative Skills
- Fast Learner
- Reliable
Education and Training
06/2014South Sound High SchoolCityHigh School Diploma
04/2017Charter College CityCertified Medical Assistant: Nursing
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Resume Overview
School Attended
- South Sound High School
- Charter College
Job Titles Held:
- Personal Shopper
- Pizza Maker
- Cashier/Stocker
- Canvasser
Degrees
- High School Diploma
Certified Medical Assistant : Nursing
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