Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Hardworking Full Service Shopper bringing expert shopping and time management abilities. Delights customers by locating desired items quickly and consistently meeting delivery schedules. Recognized for excellent service. Talented sales professional with experience in product assessment.

Skills
  • Sales proficiency
  • Accurate Money Handling
  • Sales
  • Sales Goals
  • Product Expertise
  • Customer service
  • Leadership
  • Delivery management
Work History
07/2019 to 08/2021 Personal Shopper Buehler's Grocery | Wadsworth, OH,

Shop and deliver personal orders for customers using the Instacart app platform.

  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Noted customer special requests, preferences and favorite products in CRM to enhance service and build brand loyalty.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Kept vehicle clean and neat to offer professional impression to every customer.
  • Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
  • Worked with over [Number] customers daily to fulfill specific [Type] orders according to customer needs and inventory availability.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
  • Conferred with customers to understand needs and make targeted [Product or Service] recommendations.
  • Loaded and unloaded orders at customer's homes or locations.
  • Consulted with customers on food selections and custom order requests.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maximized efficiency by scanning items quickly and completing as many as [Number] orders per hour.
09/1999 to 10/2000 Cocktail Waitress The Outlook Inn | City, STATE,
  • Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
  • Maintained detailed knowledge of all specials and currently available items to provide guests with informative menu descriptions.
  • Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Completed credit payments via card processing systems.
  • Performed specialized alcoholic beverage services such as bottle openings and chiller setup.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
09/1996 to 09/1998 Video Store Clerk Sea View Theater | City, STATE,
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Responded to customer requests for products, services and company information.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.
  • Provided information regarding charge accounts and loyalty programs.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Recommended products to customers, thoroughly explaining details.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
Education
Expected in Associate of Arts | General/sociology Diablo Valley College, Pleasant Hill, CA GPA:
Expected in Associate of Arts | General Studies Whatcom Community College, Bellingham, WA GPA:
Expected in | Lower School Dolphin Bay Waldorf School, Orcas Island, WA, GPA:
Expected in 03/1993 GED | Marshall Alternative HS, Seattle, WA, GPA:

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Resume Overview

School Attended

  • Diablo Valley College
  • Whatcom Community College
  • Dolphin Bay Waldorf School
  • Marshall Alternative HS

Job Titles Held:

  • Personal Shopper
  • Cocktail Waitress
  • Video Store Clerk

Degrees

  • Associate of Arts
  • Associate of Arts
  • GED

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