Personal Shopper resume example

Shop and deliver personal orders for customers using the Instacart app platform.

• Reviews orders prior to pick up for accuracy and purchase-by dates.
• Noted customer special requests, preferences and favorite products in CRM to enhance service and build brand loyalty.
• Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
• Kept vehicle clean and neat to offer professional impression to every customer.
• Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
• Worked with over [Number] customers daily to fulfill specific [Type] orders according to customer needs and inventory availability.
• Consistently met deadlines and quality goals for accuracy and timeliness.
• Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
• Conferred with customers to understand needs and make targeted [Product or Service] recommendations.
• Loaded and unloaded orders at customer's homes or locations.
• Consulted with customers on food selections and custom order requests.
• Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
• Helped customers locate products and checked store system for merchandise at other sites.
• Maximized efficiency by scanning items quickly and completing as many as [Number] orders per hour.