LiveCareer-Resume

personal assistant to real estate agent resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Hardworking and efficiency-driven Assistant with communication and project management abilities developed over 34 years of experience in customer service settings. Manage documentation, recordkeeping and organizational needs to support sales and growth.

Organized Program Support Assistant assists team members and managers with maintaining calendars, receiving and composing communications and replying to inquiries.

Skills
  • Purchase Agreement Preparation
  • Verbal and Written Communication
  • Multitasking and Organization
  • Flexible Schedule
  • Work Order Management
  • Administrative Support
  • Phone and Email Etiquette
  • Client Correspondence
  • Customer Service
  • Decision Making
  • Attention to Detail
  • Teamwork and Collaboration
  • Project Management
  • Strong Organizational Skills
  • Document and File Management
  • Task Prioritization
  • Judgment and Decision Making
  • Multitasking and Time Management
Experience
Personal Assistant to Real Estate Agent, 06/2021 - Current
Southwest Ranch And Land, LLC City, STATE,
  • Assisted in developing marketing material for properties.
  • Developed close relationships with area realtors and promoted builders to boost referral network.
  • Manage employers business Social media posts, including video and photos.
  • Mail correspondence to prospective buyers and sellers.
Owner/Manager, 07/2007 - 03/2020
Columbine Bar, LLC City, STATE,
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
  • Set pricing structures according to market analytics and emerging trends.
  • Trained teams on specific operations, applicable procedures and techniques for each job site.
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Hosted special events to boost brand awareness and increase community engagement.
Supervisor/Cashier , 10/1999 - 05/2007
Osco Drug Store City, STATE,
  • Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
  • Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
  • Greeted customers and responded to requests for information.
  • Called for back up cashiers during peak times to minimize wait time for customers.
  • Supported front end procedures to keep items well-stocked to prevent shrinkage.
  • Processed exchanges and returns by inputting in company database.
  • Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
  • Supervised counting cash drawers and making bank deposits in compliance with store opening and closing procedures.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Built and maintained working relationships with peers and upper management.
  • Resolved customer problems by investigating issues, answering questions, and building rapport.
  • Processed payments for customers quickly and accurately to exceed productivity standards.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
  • Inventoried stock and placed new orders to maintain supplies for expected demand.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Monitored cash drawers in multiple checkout stations to verify adequate cash supply.
  • Directed cleaning, trash removal, and sanitation procedures to keep aisles and register area organized.
  • Performed merchandising and signage updates during weekly and seasonal promotional changes.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
  • Managed employee scheduling according to availability, forecasted customer levels, and labor cost controls.
  • Reduced shrink through implementation of improved merchandising and inventory procedures.
Owner/Self Employed, 08/1988 - 09/2005
Whispering Pines Dog Training City, STATE,
  • Devised business and marketing plans and prepared monthly financial reports.
  • Set pricing structures according to market analytics and emerging trends.
  • Analyzed client business needs and assisted in determining appropriate resources and strategies.
  • Developed and implemented successful sales strategies to meet business goals.
  • Assisted clients in basic training of dogs, purchased or adopted.
  • Provided in home behavioral assessments of pets and owners.
  • Hosted special events to boost brand awareness and increase community engagement.
Education and Training
Completion of Courses: Dog Training And Behavior, Expected in 05/1989
-
AKC Training Courses - New York, NY,
GPA:
Status -
High School Diploma: , Expected in 06/1986
-
Coconino High School - Flagstaff, AZ
GPA:
Status -
: General Studies, Expected in
-
San Diego State University - San Diego, CA
GPA:
Status -
: Marine Biology, Expected in
-
The Scripps Research Institute - La Jolla, CA
GPA:
Status -

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Resume Overview

School Attended

  • AKC Training Courses
  • Coconino High School
  • San Diego State University
  • The Scripps Research Institute

Job Titles Held:

  • Personal Assistant to Real Estate Agent
  • Owner/Manager
  • Supervisor/Cashier
  • Owner/Self Employed

Degrees

  • Completion of Courses
  • High School Diploma
  • Some College (No Degree)
  • Some College (No Degree)

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