Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

I have worked 7 Years at Braman motors right after I have completed the automotive training program there in the facility. I have been seen as a problem solver as i moved positions to fix issues that couldn't be handle/resolved in the parts department for car lines BMW, Mini Cooper, GM, Cadillac, Bentley and Rolls Royce. I considered myself one of the hardest worker with no excuses. My schedule was full time no less then 6 days out of the week occasionally work holidays as needed. I am 100% physically and mentally ready to work ASAP and determine to give my best. My job is my second home and I love to see it strive. I don't smoke or drink I try to keep a healthy lifestyle. I am very reliable, trust worthy, clean and tidy. zero criminal record. Thank you for your consideration.

Skills
  • Coordinating
  • Problem-solving
  • Forklift operation
  • Training and coaching
  • Customer service
  • Process improvement
  • Project management
  • Self-motivated
  • Goal-oriented
  • Brand loyalty
  • Organization
  • Reliable and dependable
  • Supervision
  • Administrative support
Experience
Parts Salesman, 01/2013 - 03/2020
Granite Construction Inc Tucson, AZ,
  • Improved team member performance by devising and overseeing personalized strategies.
  • Communicated product expertise and department process improvements to meet organizational goals.
  • Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
  • Increased team productivity by implementing multiple strategic process improvements.
  • Directed 15+ employees in parts sales, service and delivery.
  • Reviewed orders to guarantee efficient delivery.
  • Operated point of sales and parts lookup computer systems.
  • Managed employee schedules and daily assignments.
  • Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
  • Opened crates to replenish stocked items in proper aisles.
  • Received, examined and reshelved returned parts.
  • Optimized team effectiveness by personally working with new hires regarding compliance, sales, and service standards.
  • Finalized sales receipts, contracts, logs and other documentation regarding parts sales and service appointments.
  • Followed standards of care and compliance per company and legal requirements.
  • Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model and year.
  • Used fork lift and moving equipment to move parts to delivery bays, observing safety protocols to avoid accidents and product damage.
  • Coordinated and executed daily parts deliveries to local businesses.
  • Received and stocked incoming merchandise, arranging items in appropriate manner and correct locations.
  • Implemented process and procedural updates to uphold high standards of service and quality, as well as meet challenging sales objectives.
Warranty Parts Management, 01/2013 - 03/2020
Braman Motors City, STATE,
  • Administered physical and digital files when needed
  • Keeping records well-organized and easily retrievable from me
  • Observed all safety protocols to prevent breaches and misuse of data.
  • Evaluated and identified ineffective workflow processes, implements solutions to improve productivity and personnel performance.
  • Monitored financial bookkeeping for accuracy and compliance, resolving identified discrepancies.
  • Mentored new employees and delivered constructive feedback to increase understanding of job duties.
  • Supported top talent identification processes by interviewing candidates and executing all HR steps, including on-boarding, orientation and benefits.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Trained employees on best practices and protocol while managing teams to ensure optimal productivity.
  • Handled supply purchases and inventory management
  • Monitored office inventory to maintain adequate supply levels and order products.
  • Interfaced with various departments such as are service department and sales department
  • Communicated effectively using active listening, open-ended questioning and appropriate response skills.
  • Managed daily operations with office by supporting continuous delivery of excellent services and care.
  • Received, evaluated and scanned in all new inventory, updated computer database and proactively resolved any variances.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Braman Bodyshop Parts Organizer of in and Outs, 01/2013 - 03/2020
Braman Motors City, STATE,
  • Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
  • Approach to keep shelves organized and well-stocked.
  • Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
  • Continuously moved and unpacked Parts, maintaining efficiency and accuracy for long shifts.
  • Label and mark over packages daily.
  • Identified safety hazards and notified management to determine proper resolution of issues.
  • Examined incoming shipments to verify quality and quantity and returned unacceptable items to suppliers for refund or replacement.
  • Carried out duties within fast-paced environment, providing organized stocking methods and plans.
  • Operated forklift to elevate or place merchandise in appropriate areas.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Parts Runner, 01/2013 - 03/2020
Braman Motors City, STATE,
  • Pulled and reviewed daily customer tickets to successfully fulfill orders.
  • Obtained signatures needed to complete and process all paperwork efficiently.
  • Safely operated and maintained heavy equipment, including forklifts, stair climbers and pallet jacks.
  • Reviewed over daily delivery documents and orders and reported any errors found on delivery documents to supervisor.
  • Loaded and unloaded trailers each and every morning 6 days out of the week.
  • Exceeded productivity goals through effective routing and planning.
  • Inspected and maintained supplies, equipment and parts to ensure warehouse was running smoothly and efficiently
  • Provided excellent service and attention to customers when face-to-face
  • Earned reputation for good attendance and hard work.
Education and Training
High School Diploma: , Expected in 06/2011
-
Miami Central Senior High School - Miami, FL
GPA:

Lindsey Hopkins Technical College

Braman Automotive Technical Center

Completed Automotive Service Technology program 2011-2013

Engine Repair
Automatic transmission
Suspension and steering
Brakes
Electrical/electronic systems
Heating/Air Conditioning
Engine performance
Manuel drive train and axels

Additional Information

Referrals

Carlos Vasquez ( Braman Hyundai/Genesis Parts Manager)

XXX-746-1811

Linda ( Gerber collision Head Coordinator for multiple stores)

904-615-8170

Henry Rodriguez ( Parts Director )

786-371-4998

Camilo ( Rick Case Hyundai Body shop Parts )

954-364-3259

Dennis ( Victoriano shop Owner)

786-718-7112

J.C ( European Motowerks shop Owner )

XXX-984-4636

Joe ( Mack the Mechanic Shop Owner )

954-740-1628

954-791-6400

Mike ( Active Autowerke Head Parts )

XXX-233-9300

Yanios Padin ( K & Y Jewelry Owner )

XXX-297-1244

Sergio ( High Level Inc shop Owner )

786-214-0698

Mike ( Sixt Rent A Car Head Parts )

954-804-2815

( I Have endless referrals we can call together either co-workers or companies i would do business with. Thank you for the consideration )

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Resume Overview

School Attended

  • Miami Central Senior High School

Job Titles Held:

  • Parts Salesman
  • Warranty Parts Management
  • Braman Bodyshop Parts Organizer of in and Outs
  • Parts Runner

Degrees

  • High School Diploma

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