Paraprofessional Spec. Ed. Transportation Aide resume example with 15+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Professional Summary
I am a well-organized self-starter with 8 years of customer service experience and over 7 years of personal assistant experience seeking to utilize the professional training tools obtained as an employee to facilitate teamwork and productivity using strong research, analytical, time management, and communication skills. I work well in fast-paced and time sensitive environments individually or as part of a team. I am detail oriented, multi-faceted appertaining to data entry skills, customer service, and communication while remaining consciously aware of the importance of prioritizing.Ā
Skills
Excellent communication skills
Professional phone etiquette
Accurate and detailed
Flexible
Works well under pressure
Multi-line phone proficiency
60 WPM typing speed
Excellent planner and coordinator
Accurate and detailed
Critical thinker
Filing and data archiving
Schedule management
Education
LIGHT UNIVERSITY ONLINEForest, VAExpected in 2014 ā āAdvanced Certificate and Diploma: - GPA:
Light University Online PRIVATE INVESTIGATIONS Baton Rouge, LaExpected in 10 2011 ā ā: - GPA:
Baton Rouge College, Expected in ā ā: - GPA:
University of Phoenix/AXIA College, Expected in ā ā: - GPA:
GENERAL STUDIESSelma, ALExpected in 11 1999 ā ā: - GPA:
UNIVERSITY OF PHOENIX/AXIA COLLEGE ONLINEPhoenix, AZExpected in ā āOther: - GPA:
CONCORDIA COLLEGESelma, ALExpected in ā āOther:General Studies - GPA:
Certifications
Dealing with Difficult Customers, Personality Types, Word 2003 BASICS, Workplace Communication Barriers, Customer Service, Promotional Opportunities, Excel 2003 LEVEL 1, E-mail Basics using Outlook 2007, Personality Types (2), Customer Service Excellence, Priority Management, Effective Delegation, Moving up to Supervisor, CPC-Progressive Discipline, Effective Motivation, Professionalism. MEMBERSHIP: 2014) - American Association of Christian Counselors (AACC) CERTIFICATE/DEGREE: Advanced Certificate Ā Crisis Response and Trauma Care ( 2014) Diploma Ā Crisis Response and Trauma Care (2014)
Work History
Quest Software, Inc. - Paraprofessional/Spec. Ed. Transportation Aide Remote, OR, 03/2014 - Current
Assist and instruct autistic and disabled children who are in the ESS (Exceptional Student Services) Program in their daily learning and physical activities.
Assist students with reading, writing, pronunciation of words, fine motor, cognitive, and sensory skills building, comprehension of simple rules and instructions.
Assist with Reading, English, Mathematics Intervention and testing.
Waukesha County - Legal Assistant/Paralegal Waukesha, WI, 2013 - 03/2014
Opened, properly date stamped, and distributed incoming mail.
Provided customer service by greeting incoming clients, visitors; answer and managed incoming and outgoing calls while recording accurate messages.Ā
Established new client files, prepared and negotiated contract(s) between Attorney and client.
Prepared invoices for current/delinquent payments for attorney fees, and/or court costs.
Processed monetary payments (cash, check, money order) for attorney fees and court cost(s).
Prepared correspondence to be sent via U.S.Ā Mail to client(s) regarding upcoming court dates, and/or request(s) for court costs from the court(s)
Sent correspondence via U.S.Ā Mail and facsimile to opposing counsel and Judicial staff regarding various requests appertaining to criminal, civil, and family law cases, various motions, memorandums and other requests.
Prepared various legal pleadings to be executed and filed with the Clerk of Court's office.
Electronically scanned documents and digitally generate recorded documentation into client file(s).
Operated peripheral devices (fax/copier/scanner).
Medstar Research Institute - Senior Clerical Specialist Hyattsville, MD, 06/2011 - 2013
Received, sorted, and filed traffic tickets issued by Baton Rouge Police Department for various violationsĀ
Organized tickets and criminal files in date and numeric citation numbered order.
Assisted in preparing the Criminal Traffic Docket, researched accuracy of statute codes, driver's license numbers, and detailed personal information of individuals cited by law enforcement officials, verified active bench warrants.
Provided customer service by responding to inquiries using multiple line phone system from the general public and attorneys in regards to criminal/traffic charges and/or fines.
Issued bench warrants of arrest for those who have failed to appear in court on criminal and traffic citations daily.
Processed "Warrants of Execution" for Judges officials and sent correspondence via U.S.Ā Mail advising individuals of active bench warrants of arrest.
Assisted the courtroom clerk(s) using 2-way radio device to retrieve files for the Judge's review.
Researched active and missed court dates for various cases such as DWI's, domestic violence, theft, misdemeanor drug possession.
Sent correspondence to various law firms and the Department of Motor Vehicles via U.S.Ā Mail and facsimile in reference to offenders' driving records, citations and criminal court cases appertaining to current or past criminal or traffic charges.
Operated peripheral devices (copy/fax machinery) to duplicate as well as fax documents throughout the city-parish government.
Assisted the Judge and Sobriety Court Staff with DWI.
Verified Defendant(s) court attendance, recorded minutes of court session and scheduled future court dates, payment of fines as well as scheduling of Ignition Interlock Devices being installed in their vehicles.
Weltman, Weinberg & Reis - Senior Fiscal Specialist Chicago, IL, 01/2011 - 06/2011
Received, sorted, organized and processed payments for travel accommodations and Ā billing vouchers for various departments and companies city parish wide in the accounts payable department for the Finance Division of the City Parish Government.
Researched, reconciled, and audited payment vouchers the balance of accounts for discrepancies in billing amounts for services rendered, equipment purchases, and utility; adjusted amounts when necessary.
Processed City Constable Garnishment payments as well as payment vouchers for various law firms and attorneys for court cost assessments and legal cost(s) spent.
MY FATHER'S HOUSE CHURCH - Administrative Assistant City, STATE, 2009 - 10/2012
Provided customer service by answeringĀ and managing incoming and outgoing calls while recording accurate messages.
Maintained confidential records of business affairs appertaining to the church.
Scheduled Leadership Staff and business meetings, Spiritual Growth and Development, IRS Compliance, and Financial Planning training classes.
Scheduled conference calls, ministry conferences, scheduled personal and business appointments and speaking engagements for the Pastor and other ministerial staff members.
Organized forms, made photocopies, filed records and prepared correspondence and reports;Ā recorded all meeting minutes via short hand dictation; transcribed the meeting minutes into a Microsoft Word document, disbursed copies to the appropriate parties.
Maintained administrative files, prepared and sent correspondence to various churches, organizations, and business establishments via U.S.Ā Mail and facsimile; ordered office supplies quarterly
BATON ROUGE CITY COURT - CIVIL DIVISION - Senior Clerical Specialist City, STATE, 11/2006 - 01/2011
Received, time/date stamped, sorted, organized, processed, verified and certified disbursed legal pleadings throughout various departments of the Baton Rouge City Court
Researched pleadings for discrepancies and audited accuracy of monetary payments submitted with pleadings.
Provided customer service to the general public, attorneys, and government agencies by providing information appertaining to the procedure of civil process, operated monetary till, processed payments via cash, check/credit card machine.
Audited and verified starting/ending cash money till, checks, and credit cards.
Kept accurate records of legal pleading logs, entered numerical data into databases in a timely and accurate manner;Ā assisted the accounting section with processing monetary disbursements to various agencies
Provided continual individual training in the areas of customer service, teamwork, and professionalism, orientated new employees, assisted in re-writing of the Civil Division Front Counter Policies and Procedures Training Manual.
Electronically scanned documents using peripheral devices (Industrial Copier/Scanner).
Faxed correspondence to various law firms in regards to Civil citations, and Criminal court cases
Baton Rouge City Court - Criminal Traffic - CLERICAL SPECIALIST City, STATE, 06/2005 - 11/2006
Received, sorted, and filed traffic tickets issued by Baton Rouge Police Department for various violationsĀ Organized tickets and criminal files in date and numeric citation numbered order.Ā
Assisted in preparing the Criminal Traffic Docket, researched accuracy of statute codes, driver's license numbers, and detailed personal information of individuals cited by law enforcement officials, verified active bench warrants.
Provided customer service by responding to inquiries using multiple line phone system from the general public and attorneys in regards to criminal/traffic charges and/or fines.
Issued bench warrants of arrest for those who have failed to appear in court on criminal and traffic citations daily
.Processed "Warrants of Execution" for Judges officials and sent correspondence via U.S.Ā Mail advising individuals of active bench warrants of arrest.
Assisted the courtroom clerk(s) using 2-way radio device to retrieve files for the Judge's review.Researched active and missed court dates for various cases such as DWI's, domestic violence, theft, misdemeanor drug possession.Sent correspondence to various law firms and the Department of Motor Vehicles via U.S.Ā Mail and facsimile in reference to offenders' driving records, citations and criminal court cases appertaining to current or past criminal or traffic charges.
Operated peripheral devices (copy/fax machinery) to duplicate as well as fax documents throughout the city-parish government.
Skills
Proficient in PC/Word Processor usage, MS Office, Word, Outlook, Excel Basics, Peripheral
Devices (i.e. - Fax/Copier/Scanner/Printers) 10-key Calculator ; Data Entry Ā 65+ wpm, Electronic
Time/Date Stamp Embosser, Judicial Certified Seal Embosser
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Resume Overview
School Attended
LIGHT UNIVERSITY ONLINE
Light University Online PRIVATE INVESTIGATIONS Baton Rouge