Paraprofessional resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Effectively promote products and increase revenue by connecting with customers and recommending target offerings. Organized, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drive customer loyalty by providing friendly and skilled support. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

  • Educational assistance
  • Social development and integration
  • Classroom support
  • Storytelling
  • Teacher Support
  • Classroom management
  • Group and individual instruction
  • Student records management
Work History
Paraprofessional, 08/2011 - Current
St. David's Center Minneapolis, MN,
  • Assisted and mentored students in groups of up to 5 by reviewing lesson teachings and any other work.
  • Implemented many different exercises and used repetition, which enabled students to grasp new concepts quickly.
  • Assessed student assignments to check quality and completeness before submission for grading.
  • Instructed small groups of students in basic concepts such as alphabet, shapes and color recognition.
  • Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
  • Encouraged dynamic and pleasant educational environment by promoting both gentle discipline and social skills.
  • Organized classroom materials to help teachers prepare for daily instruction and activities.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
  • Supported student learning objectives through personalized and small group assistance.
  • Prepared instruction materials, including making copies, constructing bulletin boards and setting up work areas.
  • Documented student behaviors, interventions and outcomes to enable lead teacher to address pertinent issues.
  • Prepared reports and paperwork for parent-teacher conferences.
  • Assisted classroom teacher in supervising snack time and indoor and outdoor play.
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
  • Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
Outside Sales Representative, 08/2003 - 07/2011
Cooper Pest Solutions Mishawaka, IN,
  • Supported logistics for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Trained new employees on administrative procedures, company policies and performance standards.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
  • Produced accurate quotes, documentation and organized resources to smoothly execute changes.
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained open communication with customers to foster positive relations and provide updates on policies and claim issues.
  • Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
  • Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
  • Established fair pricing structures and finalized contracts to complete purchase agreements with existing and potential customers.
  • Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
  • Computed total costs and profit requirements for customer sales to provide accurate pricing.
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Visited customer locations to evaluate requirements, demonstrate offerings and propose strategic solutions for specific needs.
  • Contributed to team objectives through individual contribution around sales growth targets.
  • Met existing customers to review current services and expand sales opportunities.
  • Consulted with businesses to supply accurate product and service information.
  • Contributed ideas and offered constructive feedback at weekly sales and training meetings.
  • Performed required travel for training and scheduled events.
  • Met or exceeded sales, customer service and loyalty program standards.
  • Demonstrated consistent track record of exceeding sales quotas.
  • Performed outside business-to-business sales with proven proficiency in prospecting and territory management.
  • Facilitated sale of products to customers.
Retail Sales Specialist, 08/2000 - 08/2003
Advantage Solutions Sacramento, CA,
  • Handled in-store purchase payment processing with cash and credit cards.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Displayed merchandise by arranging in appealing and orderly way to boost sales.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Delivered in-depth information on product features so customers could make educated decisions before purchase.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Educated customers on promotions to enhance sales.
Bachelor of Arts: Child Development, Expected in 06/2021
National University - La Jolla, CA

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Resume Overview

School Attended

  • National University

Job Titles Held:

  • Paraprofessional
  • Outside Sales Representative
  • Retail Sales Specialist


  • Bachelor of Arts

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