Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Hardworking and reliable individual with the strong ability to stay focused and complete the task at hand. Offering multitasking, attention to detail and problem-solving. Highly organized, proactive and punctual with team-oriented mentality.

  • Appointment Scheduling
  • Calendar Management
  • Data Entry
  • Verbal and Written Communication
  • Time Management
  • Organizing and Categorizing
  • Customer Service
Paraprofessional, 10/2016 to Current
Woodland School District 50Gurnee, IL,
  • Applied positive reinforcement to redirect negative behaviors.
  • Customized small group and individual classroom activities based on differentiated learning needs.
  • Supported students in developing strategies for individual and group learning.
  • Communicated and collaborated well with educators from various grade levels.
  • Cleaned and organized classrooms, materials and supplies.
  • Handled clerical duties, managed classrooms and coordinated documents for teachers.
  • Used lectures, discussions, or supervised role-playing methods to present subject matter to students under direction and guidance of teachers.
  • Graded assignments and tests and documented results into filing systems.
  • Served as classroom aide to teachers and worked one-on-one with special needs students age 3 to 18.
  • Maintained focused, inclusive and supportive learning environments.
  • Monitored students in class, hallways, and cafeteria to enforce school rules.
  • Completed documentation on student behaviors, interventions and results.
  • Offered students personalized educational, behavioral and emotional support.
Sales Associate, 02/2007 to 03/2008
Praxair, Inc.Phoenix, AZ,
  • Responded to prospects' questions with persuasive communication skills and in-depth knowledge of available products and services.
  • Handled inbound telephone calls from interested customers.
  • Used scripted sales strategies to converse with customers reached by manual dialing and automatic systems.
  • Prepared and processed contracts and order forms for new and existing customers.
  • Dialed past and prospective client phone calls to update on newest products and services, inquiring as to current and future needs and setting appointments to pursue opportunities.
  • Worked well with automatic computer dialing and proprietary software to manage daily call loads.
  • Set up new accounts and listed personal, demographic and payment information in system.
  • Reached out to multiple potential accounts each month.
  • Maintained and recorded customer information in database.
  • Resolved customer complaints by escalating calls to proper department.
  • Collaborated with management to resolve concerns and problem calls.
  • Helped team meet rolling sales goals by maintaining proficiency in company systems, scripts and procedures.
Server, 01/2006 to 02/2007
LifestreamGlendale, AZ,
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Satisfied customers by topping off drinks and offering condiments, napkins, and other items.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Prepared salads, appetizers, and garnishes to assist kitchen staff.
  • Provided exceptional service to high volume of daily customers.
  • Set up dining room to meet hospitality and service standards.
  • Resolved customer concerns with friendly and knowledgeable service.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Developed strong and lasting resident relationships.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Library Page, 11/2004 to 06/2005
City Of Mission ViejoMission Viejo, CA,
  • Returned books to circulation by placing on proper shelves.
  • Answered patrons' questions and assisted in finding materials requested.
  • Greeted patrons upon entrance to library and offered assistance with needs or issues.
  • Developed strong understanding of cataloging books and other materials through various methods.
  • Maintained well-rounded knowledge of automated library systems and reference data to share with patrons and visitors.
  • Designed fliers and posted throughout library to inform visitors and patrons of upcoming events, meetings and special programs.
  • Implemented and helped manage summer reading program for children.
  • Enforced current library policies fairly with patrons.
Education and Training
: Elementary Education, Expected in 2013
Florida State College At Jacksonville - Jacksonville, FL
License: Medical Assisting, Expected in 10/2009
Concorde Career College - San Diego, CA
  • 4.0 GPA
  • Dean's List Honoree
High School Diploma: , Expected in 06/2004
Littlerock High School - Littlerock, CA

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School Attended

  • Florida State College At Jacksonville
  • Concorde Career College
  • Littlerock High School

Job Titles Held:

  • Paraprofessional
  • Sales Associate
  • Server
  • Library Page


  • Some College (No Degree)
  • License
  • High School Diploma

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