- , , 100 Montgomery St. 10th Floor
- Home: (555) 432-1000
- Cell:
- resumesample@example.com
Hardworking and reliable individual with the strong ability to stay focused and complete the task at hand. Offering multitasking, attention to detail and problem-solving. Highly organized, proactive and punctual with team-oriented mentality.
- Appointment Scheduling
- Calendar Management
- Data Entry
- Verbal and Written Communication
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- Time Management
- Organizing and Categorizing
- Customer Service
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Paraprofessional, 10/2016 to Current
Woodland School District 50 – Gurnee, IL,
- Applied positive reinforcement to redirect negative behaviors.
- Customized small group and individual classroom activities based on differentiated learning needs.
- Supported students in developing strategies for individual and group learning.
- Communicated and collaborated well with educators from various grade levels.
- Cleaned and organized classrooms, materials and supplies.
- Handled clerical duties, managed classrooms and coordinated documents for teachers.
- Used lectures, discussions, or supervised role-playing methods to present subject matter to students under direction and guidance of teachers.
- Graded assignments and tests and documented results into filing systems.
- Served as classroom aide to teachers and worked one-on-one with special needs students age 3 to 18.
- Maintained focused, inclusive and supportive learning environments.
- Monitored students in class, hallways, and cafeteria to enforce school rules.
- Completed documentation on student behaviors, interventions and results.
- Offered students personalized educational, behavioral and emotional support.
Sales Associate, 02/2007 to 03/2008
Praxair, Inc. – Phoenix, AZ,
- Responded to prospects' questions with persuasive communication skills and in-depth knowledge of available products and services.
- Handled inbound telephone calls from interested customers.
- Used scripted sales strategies to converse with customers reached by manual dialing and automatic systems.
- Prepared and processed contracts and order forms for new and existing customers.
- Dialed past and prospective client phone calls to update on newest products and services, inquiring as to current and future needs and setting appointments to pursue opportunities.
- Worked well with automatic computer dialing and proprietary software to manage daily call loads.
- Set up new accounts and listed personal, demographic and payment information in system.
- Reached out to multiple potential accounts each month.
- Maintained and recorded customer information in database.
- Resolved customer complaints by escalating calls to proper department.
- Collaborated with management to resolve concerns and problem calls.
- Helped team meet rolling sales goals by maintaining proficiency in company systems, scripts and procedures.
Server, 01/2006 to 02/2007
Lifestream – Glendale, AZ,
- Greeted customers, answered questions, and recommended specials to increase profits.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Satisfied customers by topping off drinks and offering condiments, napkins, and other items.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Prepared salads, appetizers, and garnishes to assist kitchen staff.
- Provided exceptional service to high volume of daily customers.
- Set up dining room to meet hospitality and service standards.
- Resolved customer concerns with friendly and knowledgeable service.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Developed strong and lasting resident relationships.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Library Page, 11/2004 to 06/2005
City Of Mission Viejo – Mission Viejo, CA,
- Returned books to circulation by placing on proper shelves.
- Answered patrons' questions and assisted in finding materials requested.
- Greeted patrons upon entrance to library and offered assistance with needs or issues.
- Developed strong understanding of cataloging books and other materials through various methods.
- Maintained well-rounded knowledge of automated library systems and reference data to share with patrons and visitors.
- Designed fliers and posted throughout library to inform visitors and patrons of upcoming events, meetings and special programs.
- Implemented and helped manage summer reading program for children.
- Enforced current library policies fairly with patrons.
: Elementary Education, Expected in 2013
Florida State College At Jacksonville - Jacksonville, FL
GPA:
License: Medical Assisting, Expected in 10/2009
Concorde Career College - San Diego, CA
GPA:
- 4.0 GPA
- Dean's List Honoree
High School Diploma: , Expected in 06/2004
Littlerock High School - Littlerock, CA
GPA:
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