LiveCareer-Resume

paraprofessional resume example with 15+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Friendly and energetic Paraprofessional with expertise in assistant teaching in public classroom environment. Motivated to help students learn and be happy, healthy and well-behaved. Calm and effective at mediating student conflicts.

Seasoned Paraprofessional excited to help students of different skill levels excel. Thrilled to assist teachers with needs to facilitate best possible educational environment. Ready to help students grow and learn through any type of support.

Hands-on, client-oriented banking professional implements creative investment strategies. Dedicated to continuous improvement of modeling and statistical analysis.

Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.

Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.

Skilled Associate with solid understanding of sales environment intricacies. Polished in navigating complex environments to meet and exceed sales goals. Resourceful understanding of deep customer-issue resolution tasks.

Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.

Diplomatic customer service professional experienced in defining and analyzing customer requests to resolve issues. Accurate in documenting customer concerns and dedicated to maintaining deep knowledge of products and promotions. Confident communicator recognized for consistently receiving excellent customer feedback.

Reputable customer service professional brings strong phone speaking skills paired with in-depth knowledge of CRM systems. Offers vast experience connecting customers with products and services. Punctual and responsible individual polished in navigating multiple computer systems and applications.

Skills
  • Ohio Education Association
  • Behavioral improvements
  • Crisis management
  • Head Start programs
  • Teacher assistance
  • IEP familiarity
  • Classroom management
  • Individual instruction
  • First aid and CPR certified
  • Behavior modification
  • Prospecting and Networking
  • Market Trends Analysis
  • Records Management
  • Regulatory Compliance
  • Customer Service
  • Price Analysis
  • Verbal and Written Communication
  • Contract Negotiation
  • Financial Reporting
  • Critical Thinking
  • Client Interviews
  • Decision Making
  • Administrative Support Specialist
  • Collecting Information
  • Filing and Data Archiving
  • Verifying Data Accuracy
  • Multitasking and Prioritization
  • Advanced Clerical Knowledge
  • Time Management
  • Microsoft Office Suite
  • Attention to Detail
  • Data Management
  • Data Compilation
  • Project Tracking
  • Service Oriented
  • Data Review
  • Microsoft Office
  • Written and Verbal Communication
Experience
Paraprofessional, 10/2018 to Current
Grandville Public SchoolsGrandville, MI,
  • Applied positive reinforcement to redirect negative behaviors.
  • Supplied one-on-one attention to each student during group activities.
  • Customized small group and individual classroom activities based on differentiated learning needs.
  • Offered students personalized educational, behavioral and emotional support.
  • Communicated and collaborated well with educators from various grade levels.
  • Observed students to help teachers identify potential learning blocks and opportunities for support.
  • Planned and led activities to develop students' physical, emotional and social growth.
  • Handled clerical duties, managed classrooms and coordinated documents for teachers.
  • Used lectures, discussions, or supervised role-playing methods to present subject matter to students under direction and guidance of teachers.
  • Distributed textbooks, workbooks, papers and pencils to students.
  • Prepared instructional materials for specific classroom activities tailored to support student needs.
  • Assisted with implementation of student's individualized IEP at discretion and direction of teachers and administrators.
  • Organized student performance and enrichment activities to facilitate learning.
  • Served as classroom aide to teachers and worked one-on-one with special needs students age preschool to 22.
Loan Officer, 10/2007 to 04/2012
NewrezTX, State,
  • Analyzed applicants' financial status, credit and property evaluations to determine feasibility of granting loans.
  • Analyzed applicants' financial status and credit and property evaluation to determine feasibility of granting loan.
  • Executed loan origination process and ordered credit reports, appraisals and preliminary title reports.
  • Educated customers on variety of loan products and available credit options to promote valuable decision-making.
  • Adhered to federal and state compliance guidelines relative to retail mortgage lending.
  • Performed daily maintenance of loan applicant database.
  • Resolved file problems, bottlenecks and qualified issues throughout underwriting process.
  • Met with applicants to obtain information for loan applications and answer questions about process.
  • Developed and maintained knowledge of available loan products, processing procedures and underwriting and general departmental guidelines.
  • Recommended loan approvals and denials based on customer loan application reviews.
  • Obtained and compiled copies of loan applicants' credit histories, corporate financial statements and other financial information to update credit and loan files.
  • Approved loan within specified limits or referred to appropriate approval level.
  • Collected past due loans, keeping credit and collateral exceptions within policy ranges.
  • Delivered high levels of customer service to facilitate smooth processes.
  • Tracked and managed new leads and followed up on referral business.
  • Answered customer inquiries involving rates, products and loan application status to facilitate quality customer service.
  • Improved loan applications and documentation by informing applicant of additional requirements.
  • Maximized company profitability with appropriate pricing of new loan originations, fee income and selling of products and services.
  • Reviewed loan agreements to confirm completeness and accuracy.
  • Submitted loan applications to underwriter for verification and recommendations.
  • Built referral business by meeting with local financial planning, home builders and real estate professionals.
  • Researched investor guidelines and kept up to date on program changes that affected loan processing or origination.
  • Managed pipeline for originated loans through closing and complete required management reports.
Licensed Personal Banker, 09/2000 to 08/2007
First National BankLake In The Hills, IL,
  • Advised customers on bank products, services and financial planning options.
  • Modified, opened and closed customer accounts.
  • Completed thorough and accurate documentation for money movements, deposits or withdrawals.
  • Adhered to bank and legal guidelines for reporting, loan approvals and money handling.
  • Participated in training and mentoring of new associates, assisting with onboarding .
  • Processed maintenance, operations and correspondence for new and existing accounts.
  • Resolved discrepancies concerning customers' accounts, improving client satisfaction.
  • Complied with security procedures and protocols when opening and closing bank vault.
  • Adhered to strict confidentiality protocols to maintain safety of customer and bank information.
  • Opened and serviced accounts within authorized limits.
  • Educated customers on options for managing financial transactions by leveraging technology, tools and resources.
  • Integrated marketing promotions and programs into conversations to educate and inform customers.
  • Compiled new customer information to open accounts and loans, collecting and verifying necessary documentation.
  • Promoted financial products with targeted direct mailings, in-branch selling, and outbound calls.
  • Identified financial needs of customers and presented appropriate product and service options.
  • Addressed inquiries from clients and department team members.
  • Completed loan servicing procedures to assess compliance with bank and regulatory terms and conditions.
  • Attended local gatherings and networking events as bank representative to establish community relations and generate potential customer leads
  • Fielded inbound calls from customers inquiring about alternative insurance options to generate sales opportunities.
  • Analyzed clients' needs and financial situations to customize insurance policies for individual necessity.
  • Created individualized proposals for clients to include coverage options, premiums and enrollment guidelines.
  • Conducted fact-finding assessments to create sales presentations for client engagement.
  • Developed base for long-term sources of client prospects with referrals, occupational and special interest groups.
  • Developed and maintained relationships with customers and assisted in generating sales opportunities.
  • Bought or sold stocks, bonds and commodity futures on behalf of investment dealers.
  • Completed sales order tickets and processed client-requested transactions.
  • Built positive and productive customer connections to drive consistent sales.
  • Investigated financial resources and creditworthiness.
  • Monitored market trends, competitor strategies and market suppliers to evaluate opportunities to reduce costs.
Education and Training
Series 6&63: Insurance, Expected in 04/2005 to Hondros College of Business - Westerville, OH
GPA:
Certificate of Accounting : Accounting And Finance, Expected in 04/2003 to Stratford Career Institute - East New York, NY,
GPA:
High School Diploma: , Expected in 05/2000 to Chillicothe High School - Chillicothe, OH
GPA:

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Resume Overview

School Attended

  • Hondros College of Business
  • Stratford Career Institute
  • Chillicothe High School

Job Titles Held:

  • Paraprofessional
  • Loan Officer
  • Licensed Personal Banker

Degrees

  • Series 6&63
  • Certificate of Accounting
  • High School Diploma

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