paraprofessional resume example with 12+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Paraprofessional offers 5 years in Special Education classrooms. Motivated to help children develop, learn and flourish. Strong background in child psychology and development combined with expertise in classroom and crisis management. Skilled Paraprofessional-Special Education brings expertise in documentation, reporting and compliance. Top skills in organizing materials, prioritizing tasks and building relationships with staff, students and parents. five-year track record of success in education. Skilled Paraprofessional brings expertise in documentation, reporting and compliance. Top skills in organizing materials, prioritizing tasks and building relationships with staff, students and parents. Five-year track record of success in education. Creative Paraprofessional well-versed in classroom education and support. Organized and driven to manage file organization and materials to be prepared for daily instruction. Valued for delivering support to special needs students and nurturing development of all students.

  • Completed 12 week in-depth training in ABA techniques.
  • Supported 2 classroom teachers in implementing a developmentally-appropriate curriculum for a group of 12 students.
  • Achieved student test passing by completing practice sessions with accuracy and efficiency.
  • Documented and resolved student outbursts which led to student quiet;y attending class.
  • Achieved passing of tests through effectively helping with practice tests.
  • Reinforcing Learning Concepts
  • Supervising Classroom Activities
  • Experience with Diverse Student Populations
  • Organizing and Distributing Materials
  • Classroom Management
  • Coordinating with Teachers and Specialists
  • Organization and Prioritization
  • Communicating with Parents and Teachers
  • Individualized Educational Plans
  • Reading and Writing Support
  • Creating a Safe Learning Environment
  • Helping Students with Special Needs
  • Collaborative and Team-Oriented
  • Classroom Maintenance and Inventory
  • Encouraging Participation and Inclusivity
  • Teacher Support and Collaboration
  • Enthusiasm for Students and Teaching
  • Microsoft Office
  • Student Behavior and Progress Reporting
  • Effective Communication
  • Individual Student Assistance
  • Small Group and Individual Assistance
  • Verbal and Written Communication
  • Curriculum-Based Lessons
  • Multicultural Awareness
  • Mathematics Instruction
  • Study Skills Development
  • Preparing Instructional Materials
  • State Certification and Accreditation
  • Group Sessions
  • Google Slides
  • Lessons and Activities
  • Group Dynamics
  • Paperwork and Reporting
  • Instructional Techniques
  • Grading and Reviewing Student Work
  • Instructing Small Groups
  • Positive Learning Environment
  • Positive Reinforcement Methods
  • Promoting Social and Emotional Development
  • Classroom Support
  • Instructional Strategies
  • Special Education
  • Behavioral Disorders
  • Caring and Empathetic Demeanor
  • Conflict Resolution Techniques
Work History
12/2012 to 08/2019
Paraprofessional Bdo Clayton, MO,
  • Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
  • Prepared instruction materials, constructed bulletin boards and set up work areas.
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
  • Instructed small groups of students in basic concepts such as alphabet, shapes and color recognition.
  • Encouraged dynamic and pleasant educational environment by promoting both gentle discipline and cooperation.
  • Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
  • Relieved classroom teacher during breaks and maintained order and structure in classroom.
  • Monitored students on field trips, handling roll call and group movement to keep youths safe in public settings.
  • Organized and guided skills practice, research and memorization tasks for students.
  • Tailored lesson plans for students with emotional and cognitive disabilities.
  • Implemented practice exercises and used repetition, enabling students to grasp new concepts quickly.
  • Collated classroom materials to help teachers prepare for daily instruction and activities.
  • Handed out classroom materials, like pencils, paper and crayons.
  • Graded tests and papers and recorded grades for teaching staff.
  • Assisted classroom teacher in supervising snack time and indoor and outdoor play.
05/2010 to 10/2012
Customer Service Associate The Hertz Corporation Coral Springs, FL,
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Informed customers about special promotions and provided detailed information for various products.
  • Developed and actualized customer service initiatives to decrease wait times.
  • Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Answered constant flow of customer calls with minimal wait times.
  • Cultivated customer loyalty, promoted repeat business and improved sales.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Responded to customer requests for products, services and company information.
  • Provided primary customer support to internal and external customers.
  • Recommended products to customers, thoroughly explaining details.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
04/2005 to 09/2008
Underwiter Atlas Insurance City, STATE,
  • Verified integrity of applicants' information to minimize fraud.
  • Determined credit risks by reviewing files in advance and comparing data against internal checklists and guidelines.
  • Made careful determinations based on skilled analyses of submitted documentation covering credit histories, employment records and current financial status.
  • Applied grades to each loan application based on established criteria to keep institutional risk low.
  • Worked with processing team members to communicate errors and obtain missing information for current applications.
  • Checked personal and team calculations to validate information and underwriting decisions.
  • Balanced risk against profitability to make optimal business decisions and guided junior team members in making similar critical decisions.
  • Reviewed team underwriting decisions to identify incorrect actions and reverse previous decisions when merited.
  • Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.
  • Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
  • Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
Expected in to to
High School Diploma:
UCLA - Los Angeles, CA,
  • Member of Rally Committee, Student Governemenrt
Expected in to to
No Degree: Accounting
Santa Ana College - Santa Ana, CA

Association of Support Professionals

  • Paraprofessional, Special Education Training - 40 hours

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Resume Overview

School Attended

  • UCLA
  • Santa Ana College

Job Titles Held:

  • Paraprofessional
  • Customer Service Associate
  • Underwiter


  • High School Diploma
  • No Degree

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