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online shopper resume example with 16+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.

Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities.

Hardworking Full Service Shopper bringing expert shopping and time management abilities. Delights customers by locating desired items quickly and consistently meeting delivery schedules. Recognized for excellent service.

Personable Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with service-oriented mindset. Dedicated to building long-term relationships with loyal customers.

Hardworking Personal Shopper familiar with picking, packing and pick-up procedures. Results-driven and detail-oriented with commitment to efficiency. Eager to apply Number years of experience in field.

Experienced Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manages sales tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs.

Talented sales professional with extensive experience in product sales and assessing client needs. Established background as Job TItle in Industry.

Results-driven Job Title committed to continuous growth in sales revenue. Consistently achieves goals in revenues, new account development and product sales.

Achievements include adding Number new customers and increasing revenue by $Amount in only Timeframe. Hardworking, reliable and diligent sales leader.

Talented Sales Assistant bringing enthusiasm and eagerness to learn new skills with retail sales. Focused on maximizing business success by capitalizing on sales and service opportunities.

Resourceful Sales Agent skilled in convincing, persuading and closing sales deals.

Results-driven Sales professional with deep technical acumen in Area of expertise. Offering Number-year history in leadership and sales strategy development. Drives company vision through excellent service and significant ROI performance.

Skills
  • Sales proficiency
  • Product knowledge
  • Trend understanding
  • Customer Relations
  • Point of sale operation
  • Product and service sales
  • Cash Handling
  • Till counting
  • Stocking and replenishing
  • Store opening and closing
  • Responsible
  • Good listening skills
  • Flexible & Adaptable
Work History
03/2021 to 06/2021
Online Shopper Lunds Byerly's Falcon Heights, MN,
  • Worked productively with customers to meet order requirements and service expectations.
  • Tendered customer orders at point-of-sale using payment information provided and activated any customer rewards accounts for best price availability.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Noted customer special requests, preferences and favorite products in CRM to enhance service and build brand loyalty.
  • Merchandised attractive shelf displays with current offerings to drive store sales.
  • Conferred with customers to understand needs and make targeted Product or Service recommendations.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Picked quality and accurate items for Number daily customer orders.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Tracked substitutions and informed customers of changes.
  • Worked with over Number customers daily to fulfill specific Type orders according to customer needs and inventory availability.
  • Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify any changes.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
03/2018 to 03/2019
Customer Service Sales Representative Mediacom Communications Corporation Iowa City, IA,
  • Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
  • Informed customers of sales and promotions to build customer base, boost traffic and increase customer loyalty.
  • Obtained referrals with existing clients to generate new business, boosting overall sales Number%.
  • Reconciled orders and payments to coordinate logistics for over Number accounts.
  • Delivered superior customer service to retain existing customers and attract future customers.
  • Determined customer needs and interests to recommend Product or Service to customers.
  • Built client list and strengthened customer relationships through consistent communication via phone and internet.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Developed and maintained strong working relationships with Industry professionals within assigned territory.
  • Worked independently with minimal supervision.
  • Met or exceeded sales, customer service and loyalty program standards.
  • Contributed to company revenue by securing $Amount in product sales using Skill and Technique.
  • Addressed multiple industry issues and provided client support.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Developed, maintained and utilized diverse client base.
  • Met existing customers to review current services and expand sales opportunities.
  • Developed customer relationships and increased overall sales by Number%.
  • Prepared and deliver customer sales quotes.
  • Contributed to team objectives in fast-paced environment.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Prioritized tasks and projects to meet tight deadlines.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Maintained relevance and fluency on company offerings and industry trends.
  • Built and cultivated long-term quality relationships with over Number clients by addressing needs and providing superior customer service.
  • Communicated effectively with broad range of Industry professionals to promote Product or Service.
  • Achieved or exceeded company defined sales quotas for Number consecutive Timeframe.
03/1994 to 03/2009
Sales Customer Service Lkq Oklahoma City, OK,
  • Informed customers of sales and promotions to build customer base, boost traffic and increase customer loyalty.
  • Delivered superior customer service to retain existing customers and attract future customers.
  • Determined customer needs and interests to recommend Product or Service to customers.
  • Achieved Number% average customer satisfaction rating to date, surpassing team goal by Number%.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Presented information to customers, peers and all levels of management.
  • Maximized sales through effective client relationship development, resulting in consistent ranking in top Number% of team.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Worked independently with minimal supervision.
  • Met existing customers to review current services and expand sales opportunities.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Quoted prices, credit terms and other bid specifications.
  • Developed, maintained and utilized diverse client base.
  • Conferred with customers to understand needs and make targeted Product or Service recommendations.
  • Prepared and deliver customer sales quotes.
  • Achieved or exceeded company defined sales quotas for Number consecutive Timeframe.
  • Contributed to team objectives in fast-paced environment.
  • Facilitated sale of Products or Services to customers.
  • Built and cultivated long-term quality relationships with over Number clients by addressing needs and providing superior customer service.
  • Communicated effectively with broad range of Industry professionals to promote Product or Service.
  • Maintained high levels of product knowledge and solutions to covert casual shoppers into customers and increase sales by Number%.
  • Met or exceeded sales, customer service and loyalty program standards.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Built relationships with customers and community to promote long term business growth.
  • Developed customer relationships and increased overall sales by Number%.
  • Developed and maintained strong working relationships with Industry professionals within assigned territory.
  • Negotiated prices, terms of sales and service agreements.
  • Exceeded team sales goals by Number%.
  • Informed customers of promotions to increase sales productivity and volume.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Maintained current knowledge of all evolving changes in Industry marketplace.
  • Liaised between clients and support team to quickly resolve issues.
  • Prioritized tasks and projects to meet tight deadlines.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Met with customers to discuss and ascertain needs, tailor solutions, and close deals.
  • Set and achieved company defined sales goals.
Education
Expected in 06/1978 to to
High School Diploma: Every Subject Specialty Accounting
Glynn Academy - 100 Montgomery St. 10th Floor, GA,
GPA:

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Resume Overview

School Attended

  • Glynn Academy

Job Titles Held:

  • Online Shopper
  • Customer Service Sales Representative
  • Sales Customer Service

Degrees

  • High School Diploma

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