nursing staff coordinator resume example with 14+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

Detail-oriented Medical and Health Services Manager passionate about facilitating excellent patient care. Adept at designing and implementing policies and procedures. Motivated team builder and supervisor focused on driving team collaboration.

  • Accreditation support
  • Healthcare delivery
  • Personnel management
  • Patient safety
  • Facility oversight
  • Regulatory requirements
  • Staff supervision
  • MS Office
  • Health information systems
  • Patient relations
10/XXX8 to Current
Nursing Staff Coordinator Harris Health System Houston, TX,
  • Directed staffing resources to facilitate rotational deployments.
  • Determined minimum staffing requirements for each nursing job class by examining unit-staffing patterns.
  • Monitored nursing schedules to verify hours and prevent unauthorized overtime.
  • Coordinated and scheduled clinical, dietary and facility staff to achieve optimal coverage for all shifts.
  • Maintained schedules in Staff Anywhere with master copies, adjustments and notes.
  • Reorganized schedules quickly to coordinate responses to emergencies, shortages and other immediate staffing needs.
  • Communicated with nursing management to identify and adapt to changing staffing needs.
  • Communicated with patients with compassion while keeping medical information private.
  • Reviewed and assessed staff processes, reducing hazards posed for residents and staff while promoting regulatory compliance.
  • Participated in meetings with department heads to discuss census information, admissions and discharges for residents.
04/XXX7 to Current
Medical Billing and Collections Specialist Air Methods Dodge City, KS,
  • Participated in educational opportunities, including workshops, seminars and training classes to gain stronger education in industry updates and federal regulations.
  • Reviewed legal claims for accuracy and issues.
  • Gathered information to produce accounts payable reports for review.
  • Checked claims coding for accuracy with ICD-10 standards.
  • Analyzed patients' encounter forms diagnosis codes to validate accuracy, completeness and specificity.
  • Verified accuracy and integrity of motor vehicle and workers' compensation claims through careful research and analysis.
  • Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.
  • Accurately input procedure codes, diagnosis codes and patient information into billing software to generate up-to-date invoices.
  • Reconciled codes against services rendered.
  • Facilitated payment of invoices due by sending bill reminders and contacting clients.
  • Submitted claims to insurance companies.
  • Expedited payments by verifying accuracy and currency of vendor information.
  • Investigated past due invoices and delinquent accounts to generate revenues and reduce number of unpaid and outstanding accounts.
  • Created receiving reports and updated vendor balance sheets to record accounts payable.
  • Verified accuracy of information and resolved discrepancies with vendors before entering invoices for payment.
  • Provided prompt and accurate services through knowledge of government regulations, health benefits and healthcare terminology.
  • Performed insurance verification, pre-certification and pre-authorization.
  • Assessed billing statements for correct diagnostic codes and identified problems with coding.
04/XXX0 to Current
Practice Manager of Operations Davita Lafayette, IN,
  • Communicated with patients with compassion while keeping medical information private.
  • Cultivated close working relationships with the entire staff, including Providers, Nurses and Techs.
  • Addressed any patient or team member concerns immediately.
  • Oversaw 26 assistants, technicians and office administrators.
  • Complied with OSHA and HIPAA regulations.
  • Supported the entire practice's staff, which boosted efficiency and improved the overall process flow.
  • Mentored and coached interns and newly hired team members on office procedures and computer systems.
  • Ordered all supplies needed and kept tabs on inventory levels.
  • Coordinated financial operations, including budgeting, accounting, expenses and financial reporting.
  • Created and maintained electronic record management (EMR) systems to store data and develop reports.
  • Consulted with clinicians to develop business strategy.
  • Motivated staff by offering direction and providing constructive feedback.
  • Created and implemented policies and procedures for effective practice management.
  • Checked entire office and waiting areas regularly to provide clean and organized surroundings.
  • Resolved conflicts promptly among physicians, nurses and other healthcare employees to keep workflows on task.
  • Formulated and implemented testing and interpretation practices and procedures to maintain standards of care and quality assurance benchmarks.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Facilitated peer-to-peer conflict resolution.
  • Managed operations in accordance with budget requirements.
  • Created and implemented policies and procedures for effective pharmacy management.
  • Recruited and hired intelligent clinical and administrative staff to bolster skills set of already talented team.
  • Initiated training and education programs for supporting healthcare staff.
05/2007 to 04/XXX0
Medical Assistant Witham Health Services Indianapolis, IN,
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Prepared prescription refill requests on behalf of physician to prevent lags.
  • Coordinated and executed medical waste disposal according to governmental and organizational standards.
  • Followed all principles of asepsis and infection control to meet patient safety guidelines.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Printed and filed examination data records according to HIPAA patient standards.
  • Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history sumJessica.
  • Reviewed treatment sheets for consistency, completeness and accuracy.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Batch-scanned and indexed patient charts to improve data availability while maintaining security.
  • Kept facility stocked with necessary supplies, equipment and instruments.
Education and Training
Expected in 05/XXX1 to to
Medical Billing And Coding : Medical Billing And Coding
Star Career Academy - Newark - Newark, NJ
Expected in 06/XXX4 to to
Bachelor of Arts: Healthcare Management
William Paterson University Of New Jersey - Wayne, NJ

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Star Career Academy - Newark
  • William Paterson University Of New Jersey

Job Titles Held:

  • Nursing Staff Coordinator
  • Medical Billing and Collections Specialist
  • Practice Manager of Operations
  • Medical Assistant


  • Medical Billing And Coding
  • Bachelor of Arts

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: