- , , 100 Montgomery St. 10th Floor
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
- :
- single:
Client-centered Eligibility Specialist with a career spent accurately managing records, handling appointment scheduling and overseeing other administrative tasks in fast-paced settings. Bilingual individual committed to engaging others and delivering exceptional service. Ready to tackle new challenges in an office-based environment. Reliable professional offering an extensive career promoting positive customer experiences. Sharp Eligibility Specialist boasting expertise in managing and eligibility information for members and groups.
- Teamwork and Collaboration
- Performance Tracking and Evaluation
- Managing Operations and Efficiency
- Administration and Reporting
- Complex Problem Solving
- Budget Management
- Calm Under Pressure
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- Process Improvement
- Business Development
- Computer Skills
- Shift Scheduling
- Time Management
- MS Office
- Professional and Courteous
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Medicare Insurance Agent, 04/2022 - Current
Anthem, Inc. – WA, State,
- Interacted with senior population and conducted presentations at churches, centers and homes to sell and promote Medicare products.
- Utilized Medicare Healthcare Information System to complete and submit sales activity reports and plans.
- Conversed with people from different cultures daily, providing high level of respect and patience with each interaction.
- Performed careful reviews of applicant data to ascertain compliance with eligibility criteria for economic assistance.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Explained advantages, disadvantages and features of policies to promote sales of Medicare plans.
- Contacted policyholders to explain policies, analyze insurance options and suggest changes and additions to policies.
Office Manager, 04/2022 - Current
Chase Brass – Montpelier, OH,
- Identified, corrected and reported data entry errors.
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
- Compiled data from source documents prior to data entry.
- Maintained confidentiality of client and staff personal details by adhering to company regulations and requirements.
- Proofread and edited documents to correct errors.
- Maintained data entry requirements by following data program techniques and procedures.
- Adjusted settings for format, page layout and line spacing.
- Conducted quality checks to verify accuracy, integrity and completeness after entry.
- Examined financial statements and income statements to review company's financial performance.
- Collected and assembled financial data to analyze costs on year-to-year basis relative to fiscal planning and budgeting activities.
- Conducted statistical analyses to determine trends and significant changes and wrote narrative reports explaining findings.
- Monitored balance sheets and income statements to evaluate financial performance.
- Analyzed revenue and expenditure trends and recommended appropriate budget levels to business operations leaders.
- Verified documented and requested disbursements to facilitate payments.
- Developed and documented business processes and accounting policies to maintain and strengthen internal controls.
Lead X-Ray Technologist, 06/2013 - 04/2020
Radnet – Annapolis, MD,
- Captured and developed images following physicians' orders allowing proper diagnosis and treatment.
- Instructed patient on preparation prior to imaging to minimize adverse reactions.
- Performed radiographic procedures and related techniques, producing quality images for timely interpretation.
- Maintained highest levels of quality, safety and patient confidentiality by following hospital and regulatory guidelines when collecting patient information and conducting imaging procedures.
- Liaised with radiologists and physicians to interpret medical images to diagnose disease or injury.
- Assessed patient to determine protocol and method of application for optimal imaging.
- Coordinated work schedules and distributed tasks to a group of assigned employees in the radiology and medical department.
- Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
- Oversaw workforce schedules and allocated resources in order to achieve project goals.
- Fostered positive employee relationships through communication, training and development coaching.
- Oversaw daily workloads and workflow for smooth operations.
- Conducted regular employee performance evaluations to offer constructive feedback and solutions to propel improvements and growth.
- Supervised and monitored team productivity by observing daily activities such as observations with patients to ensure correct care was given, employee training, delegated tasks, oversaw employees through equipment handling of x-ray technology machines to ensure accuracy.
- Initiated training sessions and coached employees to develop effective staff.
- Performed scheduled inventory counts and supply audits.
- Coordinated inventory, stocking and ordering.
- Oversaw efficient receiving and inventory management to keep stock within optimal levels.
- Complied with policies and proper procedures to meet occupational safety and health standards.
- Inspected incoming materials for damage.
- Maintained records tracking adjustments, pallet audits and inventory errors.
Bachelor of Arts: Chemistry , Expected in 12/2021
-
University of South Florida - Tampa, FL
GPA:
- Magna cum laude graduate
- 3.83 GPA
- Currently Pursuing Graduate Program Studies
Associate of Arts: Medical , Expected in 08/2017
-
Hillsborough Community College - Tampa, FL
GPA:
- 2015-2016 Chemistry Student of the Year
- 2017 Graduated High Honors
X-ray Technician : Medical Laboratory Technology, Expected in 05/2013
-
Fortis College - Tampa - Tampa, FL
GPA:
English :
Native/ Bilingual:
Spanish :
Native/ Bilingual:
- Consistently maintained high customer satisfaction ratings.
- Created highly effective new program that significantly impacted efficiency and improved operations.
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