Diligent professional with strong skills in benefit selling and customer endearment practices through high-quality service; many years of experience working with people and helping organizations meet and reach their goals while providing real benefits to clients through matching them with effective and appropriate products and services.
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Educated customers on Medicare generally.
Helped customers determine appropriate Medicare products (either Medicare Advantage variants or stand-alone Prescription Drug Plans) for their needs.
Sold various Medicare health plans to customers as appropriate.
Was consistently in the top 10 producing agents for sales and in the top 10% for overall quality as measured by frequent, exacting inspections.
One of a small, select group of agents licensed to sell Medicare Advantage (MA/MAPD) and Prescription Drug Plans in all 50 states and Washington, D.C.
Noted for extensive knowledge of product functionality and of the Medicare system generally.
Resigned here in preparation for relocation from Florida to Utah.
Provided customer service to members of various health care plans in the Medicare industry.
Was noted for excellent skills in conflict resolution and was frequently praised by members, co-workers, and supervisory personnel for work with resolving members various challenges.
Company did a mass lay-off very shortly after hiring many of us on.
Educated and enrolled customers into various Medicare Prescription drug plans for United Healthcare.
Educated on Medicare generally.
This was a temporary work-assignment that ended in January 2012.
Responsible for leading all business marketing activities and for supervising new efforts in this area.
Left here when company was dissolved.
Responsible for managing background affairs within the instrumental music aspect of the college fine arts department.
Worked with technology, organized and processed paperwork, led other student organizations within the department, etc.
This responsibility ended with internal department changes and the completion of my time at the college.
Taught private music lessons on trumpet and piano; also taught beginning through advanced music theory, sight-singing and ear-training, composition, conducting, and music appreciation lessons to hand-selected students in a personal studio.
Also was chosen as a peer-instructor for other students at the college seeking further private instruction in these areas.
I put my music teaching on hold while working extensively with United Healthcare in the late part of 2012 and into 2013, but will be resuming my teaching, which I do outside of my regular employment.
Responsible for unloading and processing freight from incoming trailers; used both hand unloading techniques as well as various specialized forklifts; was one of a very small group licensed on every forklift type in the area.
One of the longest lasting people from second group of people hired; company suffered exceptionally-high turnover rate, but stayed on until late July 2005, then left to fulfill two year volunteer/self-funded religious mission in Nevada, Arizona, California, and Idaho for The Church of Jesus Christ of Latter-day Saints from August 2005 - August 2007.
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