Medical Office Representative Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Upbeat and energetic childcare provider. Supports educational, entertainment and home requirements for parents. Responsive, dependable and vigilant with highly protective nature.

  • Medical office administration
  • Appointment Scheduling
  • Reminder calls
  • Account management
  • Insurance Verification
  • Patient Scheduling
  • Medical Records Management
  • Electronic Medical Records
  • Payment collection
  • Typing 47 wpm
  • Compassion
  • Customer interaction
  • Telephone etiquette
  • Microsoft Office
  • Written Communication
  • Basic math
  • Customer Service
  • Organization and Time management
  • Computer proficiency
  • Good listening skills
  • Child Supervision
  • Activity Planning
  • Housekeeping
  • Meal planning and preparation
  • Child Supervision
Work History
Medical Office Representative, 04/2018 to 02/2019
Cone Health Greensboro, NC,
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Kept waiting room neat and organized at all times by stacking magazines, removing trash and cleaning glass.
  • Adeptly managed multi-line phone system and pleasantly greeted all patients.
  • Enhanced office efficiency by handling high volume of callers per day.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Supported office staff and operational requirements with administrative tasks.
  • Responded to correspondence from insurance companies to verify patient's coverage.
  • Checked patient data including insurance, demographic and health history to keep information current.
  • Carefully transcribed phone messages and relayed to appropriate personnel.
Veterinary Assistant, 08/2013 to 05/2017
Fedex Miramar, FL,
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Answered owners' animal health questions and educated on healthy animal care practices.
  • Cleaned and disinfected exam areas, equipment and kennels to prevent spread of disease, control odors and maintain healthy environment.
  • Monitored urine and fecal output, completed weight checks and observed appetite during feeding.
  • Administered medications to animals in treatment on regular, scheduled basis and documented any changes in condition.
  • Positioned animals for diagnostic imaging such as x-rays.
  • Processed new patients and updated client records with key information using VIA.
  • Conducted preliminary patient workups including gathering patient history information, description of symptoms from owner, and documenting presenting condition.
  • Managed medical intervention and therapy for animals in collaboration with veterinarian.
  • Assisted Veterinarian in performing basic exams and tests such as fecal and blood analysis for all species of patients.
  • Collected specimens from patients for laboratory analysis for parasites, blood analysis and culture.
  • Practiced veterinary medicine with emphasis on preventive care, chronic disease management, and emergency medicine in small animals.
  • Managed medication administration, dispensed prescriptions and replenished inventory, carefully accounting for controlled substances.
  • Communicated with pet owners regarding pet diagnosis, prognosis and treatment.
Nanny, 05/2009 to 05/2012
Bright Horizons Family Solutons Richland, WA,
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
  • Involved children in caring for household pets and chores.
  • Assisted children with homework assignments and special projects across different subjects.
  • Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
  • Assisted with light housekeeping duties as well as running errands.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
  • Developed games and activities using arts and crafts to support learning and verbal skills.
  • Prepared tasty, healthy meals for children to encourage good eating habits.
  • Supported children in daily activities, including playing, meals and snacks, hygiene and socialization.
  • Engaged with children on age-appropriate level.
  • Played games, worked on puzzles and read books to young children.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Transported children to and from school and after school activities.
Associate Of Applied Science: Veterinary Technology, Expected in 08/2014
Carrington College California - Citrus Heights, CA - Citrus Heights, CA,
High School Diploma : , Expected in 08/2008
Del Oro High School - Loomis, CA

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Resume Overview

School Attended
  • Carrington College California - Citrus Heights, CA
  • Del Oro High School
Job Titles Held:
  • Medical Office Representative
  • Veterinary Assistant
  • Nanny
  • Associate Of Applied Science
  • High School Diploma

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