Manager Key Accounts Resume Example Company Name

MANAGER-KEY ACCOUNTS

Summary

Reliable and accountable Manager demonstrating ahigh level of ownership and initiative. Quick and effective at decision-making and learning skills while maintaining excellent customer service throughout sales experience. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Skills

Key accounts and territory management
Corporate client accounts experience
Managing client accounts
Market intelligence
Key account development
Profit and revenue-generating strategies
Sales process
Complex project negotiations
Market and competitive analysis
Rapport and relationship building

Cross-cultural sales background
Service-driven sales
Lead generation
Customer needs assessment
Post-sales support
Communications
Revenue targets
Relationship development
MS Office
Private and institution accounts

Experience

Company Name | City, StateManager-Key Accounts 09/2015 - 03/2018

Managed select accounts for clients, and companies to ensuring alignment with individual plans.
Achieved client loyalty through quality, productivity, service and proactive management.
Liaised between corporate clients and management to provide client feedback and resolve inquiries.
Maximized retailer sales of outdoor advertising mediums through marketing, providing exceptional customer service.
Developed positive rapport with enterprise clients to increase loyalty and satisfaction.
Contacted each key account within assigned call list on regular call cycle to discuss needs, resolve issues and introduce new products.
Managed key enterprise account with responsibility for sales, contracts, negotiations and reporting.
Served as main point of contact for clients, answering questions and responding to messages.
Prepared and presented reports every month to update stakeholders about success of each strategy.
Maximized profit by up-selling or cross-selling

Company Name | City, StateAccount Manager - Large Enterprise Solutions08/2008 - 09/2013

Developed relationships with corporate clients and provided individualized customer service to maintain longevity of accounts.
Grew company revenue and profit by building customer loyalty.
Generated new accounts by implementing effective networking and content marketing strategies.
Boosted sales by executing complete sales cycle process from prospecting leads through contract negotiations and close.
Cross-sold additional products and services to purchasing customers.
Implemented consultative sales techniques to generate revenues and exceed sales targets.
Presented professional appearance at all times and assisted with product placement and visual merchandising tasks.
Worked with pre sales engineering of teams and opreatione] teams to assess, update and optimize delivery dates for customers.
Identified customer needs to deliver relevant product solutions and promotions that met target budgets.
Built new business partnerships through cold calling and product presentations.
Cultivated long-term relationships with clients to accurately quote prices and terms that achieved customer objectives.
Educated customers on suitable products and services depending on nature of business, needs and inventories to increase sales by highest level.

Company Name | City, StateAssistant Manager Marketing – Corporate Sales05/2005 - 07/2008

Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
Prepared and processed telecommuncation solutions and proposals for new and existing customers.
Developed professional sales presentations, presentations and meetings to creatively communicate product quality and market comparisons.
Worked with pre sales engineering and solution delivery teams to assess, update and optimize delivery dates for customers.
Collaborated with customers after sales to identify and resolve service, account or technical product issues.
Boosted sales by executing complete sales cycle process from prospecting leads through contract negotiations and close.
Cultivated long-term relationships with clients to accurately quote prices and terms that achieved customer objectives.
Educated customers about product features and technical details to highlight benefits and correct misunderstandings.
Worked with vendors and customers to optimize delivery schedules and promote satisfaction from day one.
Introduced customers to new sommunation solutions and updated accounts.
Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
Capitalized on growth and expanded opportunities by maintaining thorough and current knowledge of all products, competitive offerings and market developments.
Conducted client visits to assess needs, demonstrate solutions and recommend strategic solutions for customer requirements.

Education and Training

University of Kelaniya | CityBachelor of Business Management04/2006

The Charted Institute of Marketing | CityProfessional Post Graduate Diploma in Sales And Marketing Education06/2005

Resume Overview

School Attended

University of Kelaniya
The Charted Institute of Marketing

Job Titles Held:

Manager-Key Accounts
Account Manager - Large Enterprise Solutions
Assistant Manager Marketing – Corporate Sales

Degrees

Bachelor of Business Management
Professional Post Graduate Diploma in Sales And Marketing Education

Manager-Key Accounts Resume Example

Resume Score: 80%

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