Dedicated and compassionate Licensed Practical Nurse with extensive experience in medical procedures, including sample collection, blood draw, IV insertion and infection control. Meticulous regard for detail and accuracy with strong follow-through and administrative skills. Maintains composure and makes accurate decisions in fast-paced, unpredictable and stressful environments. History of interfacing seamlessly with doctors, specialized support services, patients and visiting families.
Diligent [Type] Insurance Coordinator successful in obtaining authorizations for [Type] services and maximizing reimbursement. Offering [Number]-year background to growing [Type] organization.
Focused [Type] Insurance Coordinator with [Number] years' background in coordinating and processing insurance payments, facilitating billing and managing patient accounts. Proficient in liaising with patients, staff, and insurance providers to maintain accounts and achieve optimal reimbursement.
Experienced [Job Title] well-versed in performing triage, collecting intake information and caring for wounds. Good communicator with organized nature and strong prioritization and multitasking skills. Sound judgment, caring nature and superior work ethic.
Skilled physician office Insurance Coordinator bringing 10 years of experience in coordinating, processing, and troubleshooting insurance payments. Adept at managing collections and receivables, referral process and insurance billing functions. Successful in recommending strategies to improve revenue cycle management and workflow.
- Interdisciplinary Team Collaboration
- Vital Signs Recording
- Specimen Collection
- Equipment Assemblk
- Equipment Assembly
- Patient Observation
- Procedure Explanation
- Healthcare Common Procedure Coding System HCPCS
- Equipment Inspection
- Patient Positioning and Transporting
- Performance Monitoring
- Patient Charting
- Activities of Daily Living ADLs
- Team Building
- Conflict Resolution
- Call Answering and Assistance
- Work Planning and Coordination
- Intravenous Medications
- Information Compiling and Auditing
- Examination and Test Preparation
- Wound Dressing
- Medication Administration
- Epic Systems
- Needs Assessment
- Nursing Intervention Evaluations
- Care Planning and Modifications
- Conditions Reporting
- Physical Stamina
- Adaptable and Flexible
- Responsible and Dependable
- Analytical Thinking
- Feedback Acceptance
- Strong Clinical Judgment
- Dementia Knowledge and Care
- Management Team Support
- Critical Thinking
- Attention to Detail
- Strategy Development
- Supply Requisition and Inventory
- Postpartum Patient Care
- Time Management
- Infant Feeding and Care
- Recordkeeping and Maintenance
- Inventory Assessment
- Treatment Room Preparation
- Cleaning and Sanitizing
- First Aid and CPR
- Dietary Requirements and Restrictions
- In-Home Care
- Medical Paperwork Processing
- Administrative Functions
- Sterilization and Sanitation
- Infection Control
- HIPAA Compliance
- Quality Assessments
- Ranked in 3 in class
- Lucy Wonderly Recipient from Gnadden Huetten Hospital
- Class Vice President
Philadelphia, PA, 01/2001 - Current
- Validated insurance and advised patients of benefits and coverage.
- Communicated concerns regarding clients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
- Filed insurance claims by obtaining and entering data related to patient, insurance provider and medical code for procedures and services provided.
- Efficiently managed collections and receivables, referrals process and billing to meet revenue goals.
- Informed patients of claims status after filing insurance claims.
- Secured pre-authorizations and pre-certifications for minor surgical procedures performed in office settings.
- Complied with insurance regulations dictated by local, state and federal agencies.
- Triaged patients by phone and provided general assistance for basic and advanced needs.
Port Salerno, FL, 09/2019 - 12/2020
- Sold various products by explaining unique features and educating customers on proper application.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Offered product and service consultations and employed upselling techniques.
- Built trusting relationships with customers by making personal connections.
- Facilitated timely product launches and delivered exceptional customer service to enable account retention and growth.
- Negotiated and closed deals with minimal oversight.
- Processed orders through company system and coordinated product deliveries.
- Worked with fellow sales team members to achieve group targets.
- Acted as initial contact in addressing customer concerns.
City, STATE, 05/1996 - 12/2006
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
- Optimized profits by controlling food, beverage and labor costs daily.
- Counseled and disciplined staff to address issues promptly and provide constructive feedback.
- Managed accounts payable, accounts receivable and payroll.
- Updated computer systems with new pricing and daily food specials.
- Assessed operational performance to measure compliance with regulatory, industry and brand standards.
- Collaborated with chef to analyze and approve all food and beverage selections.
- Initiated negotiations regarding vendor contracts and kept updated records of contracts.
- Collaborated with server trainees to document and resolve potential customer concerns to drive brand satisfaction and loyalty.
- Performed opening and closing procedures each day.
- Developed and deepened professional relationships with vendors, negotiated contracts and monitored performance.
- Managed daily operations and processes, including reservations, budgeting and forecasting.
- Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
- Trained all front of house staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience.
- Efficiently resolved problems or concerns to satisfaction of all involved parties.
- Prepared weekly payroll to keep up with projected weekly revenue.
- Performed restaurant walk-throughs to gauge timeliness and excellent service quality.
- Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions.
- Mentored front of house personnel on company policies customer service techniques and professional communication.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
- Supervised staff preparing and serving [Number] meals per day.
- Worked closely with [Job title], chef and cooks to determine menu plans for special events or occasions.
- Obtained highest rating from county health department year over year.
City, STATE, 05/1995 - 09/1996
- Operated emergency vehicles with caution to keep patients, public and first responders safe.
- Remained level-headed and proactive during emergency situations.
- Assessed emergency situations and prioritized medical care for patients.
- Evaluated patients' medical status and monitored vital signs during transit.
- Observed and assessed incident scenes upon arrival to determine level of safety for all first responders.
- Monitored patients from scene to hospital transfer while conducting in-transit care.
- Asked patients questions regarding ingestion or intake of over-the-counter medications, prescriptions and illicit drugs.
- Transported patients from accident scenes to hospitals in emergency vehicles.
- Delivered emergency care to individuals involved in motor vehicle accidents, falls and [Type] incidents.
- Evaluated patients for injuries at accident scenes , industrial locations and [Type].
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School Attended
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Job Titles Held:
- LPN, Insurance Coordinator
- Sales Associate
- Resturant Owner
- EMT
Degrees
- LPN
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