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Licensed Realtor/Lead Listing Specialist/Client Care Coordinator Resume Example

Resume Score: 80%

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LICENSED REALTOR/LEAD LISTING SPECIALIST/CLIENT CARE COORDINATOR
Professional Summary

Motivated Real Estate professional versed in all aspects of real estate transactions, including facilitating development and execution of representation contracts, purchase agreements, closing statements, deeds and leases. Offering five years of industry success with a commitment to supporting buyers and sellers through complex processes and paperwork.

Skills
  • Market and comps analysis
  • Property valuation
  • Database administration
  • Sales and marketing
  • Contract negotiation
  • Appraisals
  • Negotiation
  • Open house preparations
  • Purchase contracts
  • Client-oriented
  • Lender relations
  • Active Connecticut Real Estate License
  • Marketing and promotions
  • MLS expert
  • Works well independently
  • Home inspections
  • Detail-oriented
  • Excellent teamwork
  • Buyer contracts
  • Strong organizational skills
  • GHAR member
  • NAR member
Work History
Licensed Realtor/Lead Listing Specialist/Client Care Coordinator, 04/2016 to Current
The Lauren Sells Team At Keller Williams Realty – West Hartford, CT
  • Wrote effective listings detailing property features, resulting in 89 closed listings.
  • Collaborated with over 90 clients per 12-month timeframe to learn and determine their real estate needs.
  • Coordinated appointments with buyers, sellers, and other realtors to show buyers prospective homes.
  • Compared properties with similarly sold properties to determine competitive market prices.
  • Liaised between buyers and sellers to ensure positive experiences for both parties.
  • Promoted sales of properties through advertisements, open houses, and online advertising platforms.
  • Used software to create and prepare documents such as closing statements, purchase agreements, and deeds.
  • Communicated with clients to understand property needs and preferences.
  • Worked with buyers, sellers, and banks to facilitate smooth sales transactions and satisfied customers.
  • Maintained detailed property lists in Excel and Hootsuite to accurately promote properties and meet client needs.
  • Drafted contracts for purchases, sales, as well as unsatisfactory inspection reports.
  • Liaised between buyers and sellers for over 179 homes in 12 months, totaling over $30 million in closed sales.
  • Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
  • Prepared properties for open houses by educating sellers, setting up documents, marketing materials, and social media to increase the appeal of first impressions.
Licensed Home Daycare Owner, 03/2006 to 03/2015
Mrs. K's Kiddy Korner – Manchester, CT
  • Stayed current on Connecticut codes and guidelines to maintain compliant program operations.
  • Upheld sound financial principles to keep the program operating within budget levels, maximizing resource utilization while minimizing costs.
  • Generated new business leads through direct customer engagement, deploying inbound and outbound marketing tactics and developing and optimizing informative content.
  • Purchased food, cleaning supplies, and other materials within budget to assist with client care.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Dressed and changed infant and toddler diapers to maintain hygiene.
  • Addressed behavioral and learning issues with parents.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Promoted sensory development by providing access to different textures.
  • Promoted physical, academic and social development by implementing diverse classroom and outside activities.
  • Communicated with parents through enrollment, tours, newsletters, conferences and direct personal communication.
  • Applied play-based strategies, including crafts and games, to provide diverse approaches to learning.
  • Managed in-home daycare with 2 infants, 4 toddlers and preschoolers, and 3 school-aged children.
  • Identified signs of potential emotional or developmental concerns in children and brought to parent or guardian attention.
  • Offered well-balanced and nutritious menu options.
  • Encouraged curiosity, exploration and problem-solving appropriate to children's development levels.
  • Prepared, served and cleaned up daily meals for 6 - 9 children.
  • Engaged with children on an individual basis to build positive relationships and promote learning.
  • Encouraged children to be understanding and patient with others.
  • Encouraged good behaviors using positive reinforcement methods.
  • Monitored each student's educational progress with individualized charts and files.
  • Operated in accordance with state licensing standards.
  • Incorporated music and play into developmentally appropriate activities.
  • Interviewed parents and children for enrollment.
  • Instructed children on proper health and personal habits.
  • Maintained achild-friendly environment with access to outdoor activities.
Assistant Store Manager, 07/2002 to 01/2006
Yankee Candle Co. – Manchester, CT
  • Rotated merchandise and displays to feature new products and promotions.
  • Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Developed and managed employee schedules, balancing individual requests and requirements with business needs.
  • Assisted the Manager in the interview process of prospective employees and provide feedback.
  • Promoted to Assistant Manager after only 6 months with the company.
  • Maintained exceptionally clean, customer-friendly and well-run store.
  • Monitored security and handled incidents calmly.
  • Managed scheduling for store shifts to accomplish proper staffing at all times.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Recruited, interviewed and hired individuals which would add value to the team while bringing a wealth of experience.
  • Conducted store inventories once per quarter.
  • Trained and managed associates in customer service and sales techniques.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Onboarded new employees, including training, mentoring and new hire documentation.
Education
High School DiplomaManchester High School - Manchester, CT
Some College (No Degree): Community Health EducationSouthern New Hampshire University - Hooksett, NH

Currently enrolled in online Bachelor's program

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • The Lauren Sells Team At Keller Williams Realty
  • Mrs. K's Kiddy Korner
  • Yankee Candle Co.

School Attended

  • Manchester High School
  • Southern New Hampshire University

Job Titles Held:

  • Licensed Realtor/Lead Listing Specialist/Client Care Coordinator
  • Licensed Home Daycare Owner
  • Assistant Store Manager

Degrees

  • High School Diploma
    Some College (No Degree) : Community Health Education

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