SEARCH

Licensed Real Estate Broker Resume Example

Resume Score: 90%

Love this resume? Build Your Own Now
LICENSED REAL ESTATE BROKER
Summary

Dedicated and focused administrative assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.

Highlights
  • Microsoft Office proficiency
  • Excel spreadsheets
  • Meticulous attention to detail
  • Results-oriented
  • Self-directed
  • Time management
  • Professional and mature
  • Strong problem solver
  • Self-starter
  • Detailed meeting minutes
  • Customer service expert
  • Telephone inquiries specialist
  • Telecommunication skills
  • Resourceful
  • Business writing
  • Dedicated team player
  • Strong interpersonal skills
  • Understands grammar
  • Proofreading
  • Mail management
  • Meeting planning
  • Schedule management
  • Strong organizational skills
  • Courteous demeanor
  • Energetic work attitude
  • Sharp problem solver
Accomplishments

Customer Service 

  • Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Customer Interface 

  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.

Experience
Licensed Real Estate Broker Jan 1997 to Current
 Millennia Homes & Investments, Inc － Kissimmee, FL
  • Attended real estate seminars and workshops.
  • Showed properties to potential buyers and other brokers and open houses and by appointment,
  • Coordinated appointments to show marketed properties.
  • Accompanied buyers and sellers to their home inspections and appraisals
  • NEgotiated, facilitated and managed real estate transactions.
  • Continually stayed up-to-date on mortgage rates and related real estate news.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
  • Followed up with prospective buyers regarding incentives from the builders and new developments in the surrounding area.
  • Communicated with clients to understand their property needs and preferences.
  • Presented purchase offers to sellers for consideration.
  • Acted as liaison between buyers and sellers to ensure positive experiences for both parties.
  • Developed and maintained a list of properties sited to different needs and budgets.
  • Delivered positive, effective sales presentations.
  • Informed home buyers of the sales, construction and warranty process.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Managed contracts, negotiations and all aspects of sales to finalize purchase and exceed customer expectations.
  • Developed and maintained relationships with clients through networking, postcards and cold calling.
  • Worked closely with clients to get the appropriate loans, inspections and credit reports.
  • Converted prospects to closed sales for clients located throughout the world.
  • Negotiated contracts on behalf of clients.
  • Guided clients from beginning to end of the home buying process in choosing the right property.
  • Coordinated appointments to show marketed properties.
  • Generated listings for sales and rental properties through cold calls and referrals.
Administrative Assistant Jun 2013 to Oct 2014
 Kelly Services- Gutter King － Orlando, FL
  • Accounts receivables.
  • Create work tickets on signed orders.
  • Respond to customer requests.
  • Open and properly distributed incoming mail.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Maintained a clean reception area, including lounge and associated areas.
  • Screened all visitors and directed them to the correct employee or office.
Sr. Administrative Assistant Dec 2010 to May 2013
 Marriott International － Orlando, FL
  • Greeted and welcomed all hotel guests with a smile.
  • Resolved service-related problems in a timely manner
  • Trained housekeeping, laundry, recreation and lobby area service team members.
  • Oversaw inventory and office supply purchases for housekeeping, laundry and recreation departments.
  • Balanced monthly check books for housekeeping, laundry, engineering departments.
  • Processed accounts payable.
  • Managed executive calendar and coordinate weekly project team meetings.
  • Prepare meeting minutes.
  • Prepare and distributed payroll for housekeeping, laundry, recreation, lobby attendants and engineers.
  • Composed and drafted all outgoing correspondence and reports for managers.
Customer Service Representative Nov 2009 to Dec 2010
 Kelly Services - Supersonic of Central Florida － Orlando, FL
  • Prioritize order security, accuracy and on-time pick up and delivery.
  • Managed shipment schedules to maximize productivity to cut costs.
  • Communicate with warehouse managers and customers regarding outgoing and incoming orders.
  • Assign shipments to carriers in the centralized database.
  • Assist drivers with driving directions.
  • Complete proof of deliveries on all my accounts.
  • Fax proof of deliveries to all of my vendors.
  • Verify accounts are correct for billing weekly.
  • Gathered, logged and monitored all shipping data.
  • Organize the office and my work area.
  • Assist office staff as needed.
  • Order supplies as required by office.
Licensed Mortgage Broker Jan 1997 to Jan 2008
 Millennia Mortgage Lenders, Inc － Kissimmee, FL
  • Maintained office files for accounts receivables.
  • Completed continuing education on a bi-annual basis.
  • Completed Certified Mortgage Planner class and final examination.
  • Hire Independent contractors.
  • Attend mortgage broker seminars and workshops.
  • Developed and maintained relationship with local real estate agents.
  • Submitted loan applications to the underwriter for verification and recommendations.
  • Complied database of loan applicants credit histories, corporate financial statements and other financial information.
  • Complied with regulatory requirements including USA Patriot Act, Privacy Act.
  • Maintained strict confidentiality of bank records and client information.
  • Maintained friendly and professional customer interactions.
Sales Assistant Apr 1997 to Jul 2001
 Marriott International － Orlando, FL
  • Recorded guest comments or complaints, referring customers to managers as necessary.
  • Assisted guests with any special requests during their visits.
  • Contacted housekeeping or maintenance staff when guests reported problems.
  • Recommended top dining and entertainment options for guests in the Orlando area.
  • Answered department telephone calls within three rings, using correct salutations and telephone etiquette.
  • Delivered requested items to guests' rooms.
  • Referred guests to local restaurants and recommended attractions in the area.
  • Greeted all guests in a courteous and professional manner.
  • Fostered strong working relationships with all hotel departments.
  • Planned travel arrangements for two executives and staff.
  • Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Planned meetings and prepared conference rooms.
  • Wrote reports and correspondence from dictation and handwritten notes.
  • Dispersed incoming mail to correct recipients throughout the office.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Organized files, developed spreadsheets, faxed reports and scanned documents.
  • Created weekly and monthly reports and presentations.
  • Properly routed agreements, contracts and invoices through the signature process.
  • Received and screened a high volume of internal and external communications, including email and mail.
  • Managed daily office operations and maintenance of equipment.
  • Developed and created a more effective filing system to accelerate paperwork processing.
Education
High School Diploma, O Levels 1984 Eveline High School － Bulawayo, Zimbabwe
Business Administration Speciss College － Bulawayo, Zimbabwe

Business Administration
Skills

Professional and friendly

Careful and active listener

Multi-tasking

Creative problem solving

Customer service

Microsoft Office

Organizational skills

Prioritizing

Scheduling,

Telephone skills

Typing

Client relations

Computer proficiency

Coordination

Customer needs assessment


Build Your Own Now

Resume Overview

Companies Worked For:

  • Millennia Homes & Investments, Inc
  • Kelly Services- Gutter King
  • Marriott International
  • Kelly Services - Supersonic of Central Florida
  • Millennia Mortgage Lenders, Inc

School Attended

  • Eveline High School
  • Speciss College

Job Titles Held:

  • Licensed Real Estate Broker
  • Administrative Assistant
  • Sr. Administrative Assistant
  • Customer Service Representative
  • Licensed Mortgage Broker
  • Sales Assistant

Degrees

  • High School Diploma , O Levels 1984
    Business Administration

Advertisement

Similar Resumes

View All

Licensed Real Estate Broker

RE/MAX Fine Properties

Richmond, Texas

Posted 88 days ago