Licensed Real Estate Agent Leasing Professional
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Enthusiastic Licensed Real-estate Agent eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in Real-estate Industry
Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

  • Adaptability and Flexibility
  • Lease Drafting
  • Real Estate License
  • Fair Housing Laws Knowledge
  • Property Tours
  • Fluent in English and Spanish
  • Strong negotiation and interpersonal skills
  • Knowledgeable in Epitome, Fidelio, Pegasus and Opera, Marsha, Passkey, E-tools, CRS Operation systems RentCafe
  • Customer service experience, either face to face or over telephone
  • Excellent communication skills, both verbal and written, including positive, patient, helpful and easy to understand manner
  • Public Notary
Berkeley College New York , Expected in : Criminal Justice - GPA :
Katherine Gibbs New York City, New York, Expected in : Hotel And Restaurant Management - GPA :
Work History
Concord Management, Ltd. - Licensed Real-estate Agent Leasing Professional
Tampa, FL, 07/2019 - Current
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Validated rental eligibility by using RentCafe verification process.
  • Invited prospects to fill out application upon completion of property tour.
  • Maintain updated residents files
  • Reconcile and monitor general ledger accounts
  • Assist Property Manager with daily operations of the property
  • Helped increase 30% of sales qualified leads with in 2 months

Inland Real Estate - Leasing Professional
Shelton, CT, 01/2018 - 04/2018
  • Monitor and oversee day to day operations of 278 apartment homes
  • Interact directly with middle and senior management, principals, and business partners to ensure client satisfaction.
  • Established marketing plans, leasing, lease renewal process, vacating notices and move out charges while maintaining resident relationships
  • Responsible for weekly reporting to Ownership as well as tracking traffic, sources, appointments and leases daily
  • Process invoices through various accounts payable procedures; manage vendor payments expenditures/records, orders
Roseland, A Mack-Cali Company - Leasing Consultant
City, STATE, 08/2015 - 11/2017
  • Responded to requests and scheduled appointments for property showings.
  • Greeted clients, showed apartments, and prepared leases.
  • Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Verified tenant incomes and other information before accepting lease applications.
  • Distributed and followed up on tenant renewal notices.
  • Held high approval rating and maintained customer loyalty with top-notch service.
  • Resolved conflicts between tenants regarding noise, encroachments and parking.
  • Helped clients find leases to suit needs such as handicapped access, pet-friendly locations and one-story configurations.
  • Collected rent and tracked resident payments and information in computer system.
  • Contracted maintenance workers based on tenant needs and acted quickly to maintain tenant satisfaction during emergency situations.
  • Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
  • Liaised between property owners and tenants about expectations, paperwork, payments and other logistics.
  • Oversee residential real estate property by managing the following duties personally or through subordinate supervisors; such as leasing, maintenance, and other service activities of the property. I ensure that an exceptional level of customer service is maintained at all times.
  • Managed over 50 customer calls per day.' or, "Increased sales by 10%
JW Marriot Essex House - Group Sales Coordinator/ Reservations Coordinator
City, STATE, 09/2007 - 10/2015
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Organized promotional events and interacted with community to increase sales volume.
  • Drove team and company profits by developing and strengthening relationships with industry partners and potential clients.
  • · Answering calls within 3 rings utilizing the appropriate greeting and following the reservations script in handling the guest inquiry for hotel space
  • Respond to inquiries about hotel accommodations and services by telephone, fax and e-mail or any other written correspondence
  • Assist with large group reservations by setting up billing, arrival times, and special requests
  • Insure that all booking policies and procedures are followed accordingly
  • · Developing negotiation skills through up selling and rate bargaining
  • · Entering FIT bookings in the system, as well as rate loading, post no show and late cancellation charges and fees
  • Entering Complimentary and House rooms in the system
  • Maintain full knowledge of all room types, food and beverage outlets, banquet/catering facilities
  • Maintain working knowledge of the Front Desk and the Sales Department
  • Inputting Group Rooming Lists, and working with the Sales office for VIP clients
  • Prepare production reports established and directed by the Director of Reservations and Reservations Manager

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


resume Strength

  • Formatting
  • Length
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended

  • Berkeley College
  • Katherine Gibbs

Job Titles Held:

  • Licensed Real-estate Agent Leasing Professional
  • Leasing Professional
  • Leasing Consultant
  • Group Sales Coordinator/ Reservations Coordinator


  • Some College (No Degree)

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: