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Jessica
Claire
Licensed Real Estate Agent Leasing Professional
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Enthusiastic Licensed Real-estate Agent eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in Real-estate Industry
Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Skills
  • Adaptability and Flexibility
  • Lease Drafting
  • Real Estate License
  • Fair Housing Laws Knowledge
  • Property Tours
  • Fluent in English and Spanish
  • Strong negotiation and interpersonal skills
  • Knowledgeable in Epitome, Fidelio, Pegasus and Opera, Marsha, Passkey, E-tools, CRS Operation systems RentCafe
  • Customer service experience, either face to face or over telephone
  • Excellent communication skills, both verbal and written, including positive, patient, helpful and easy to understand manner
  • Public Notary
Education
Berkeley College New York , Expected in : Criminal Justice - GPA :
Katherine Gibbs New York City, New York, Expected in : Hotel And Restaurant Management - GPA :
Work History
Concord Management, Ltd. - Licensed Real-estate Agent Leasing Professional
Tampa, FL, 07/2019 - Current
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Validated rental eligibility by using RentCafe verification process.
  • Invited prospects to fill out application upon completion of property tour.
  • Maintain updated residents files
  • Reconcile and monitor general ledger accounts
  • Assist Property Manager with daily operations of the property
  • Helped increase 30% of sales qualified leads with in 2 months

Inland Real Estate - Leasing Professional
Shelton, CT, 01/2018 - 04/2018
  • Monitor and oversee day to day operations of 278 apartment homes
  • Interact directly with middle and senior management, principals, and business partners to ensure client satisfaction.
  • Established marketing plans, leasing, lease renewal process, vacating notices and move out charges while maintaining resident relationships
  • Responsible for weekly reporting to Ownership as well as tracking traffic, sources, appointments and leases daily
  • Process invoices through various accounts payable procedures; manage vendor payments expenditures/records, orders
Roseland, A Mack-Cali Company - Leasing Consultant
City, STATE, 08/2015 - 11/2017
  • Responded to requests and scheduled appointments for property showings.
  • Greeted clients, showed apartments, and prepared leases.
  • Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Verified tenant incomes and other information before accepting lease applications.
  • Distributed and followed up on tenant renewal notices.
  • Held high approval rating and maintained customer loyalty with top-notch service.
  • Resolved conflicts between tenants regarding noise, encroachments and parking.
  • Helped clients find leases to suit needs such as handicapped access, pet-friendly locations and one-story configurations.
  • Collected rent and tracked resident payments and information in computer system.
  • Contracted maintenance workers based on tenant needs and acted quickly to maintain tenant satisfaction during emergency situations.
  • Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
  • Liaised between property owners and tenants about expectations, paperwork, payments and other logistics.
  • Oversee residential real estate property by managing the following duties personally or through subordinate supervisors; such as leasing, maintenance, and other service activities of the property. I ensure that an exceptional level of customer service is maintained at all times.
  • Managed over 50 customer calls per day.' or, "Increased sales by 10%
JW Marriot Essex House - Group Sales Coordinator/ Reservations Coordinator
City, STATE, 09/2007 - 10/2015
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Organized promotional events and interacted with community to increase sales volume.
  • Drove team and company profits by developing and strengthening relationships with industry partners and potential clients.
  • · Answering calls within 3 rings utilizing the appropriate greeting and following the reservations script in handling the guest inquiry for hotel space
  • Respond to inquiries about hotel accommodations and services by telephone, fax and e-mail or any other written correspondence
  • Assist with large group reservations by setting up billing, arrival times, and special requests
  • Insure that all booking policies and procedures are followed accordingly
  • · Developing negotiation skills through up selling and rate bargaining
  • · Entering FIT bookings in the system, as well as rate loading, post no show and late cancellation charges and fees
  • Entering Complimentary and House rooms in the system
  • Maintain full knowledge of all room types, food and beverage outlets, banquet/catering facilities
  • Maintain working knowledge of the Front Desk and the Sales Department
  • Inputting Group Rooming Lists, and working with the Sales office for VIP clients
  • Prepare production reports established and directed by the Director of Reservations and Reservations Manager

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Resume Overview

School Attended

  • Berkeley College
  • Katherine Gibbs

Job Titles Held:

  • Licensed Real-estate Agent Leasing Professional
  • Leasing Professional
  • Leasing Consultant
  • Group Sales Coordinator/ Reservations Coordinator

Degrees

  • Some College (No Degree)

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