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Lead Sales Manger Resume Example

Resume Score: 90%

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LEAD SALES MANGER
Summary

Results-oriented Manager who thrives in fast-paced and competitive environments. Brings strong presentation, analytical and problem solving skills. 

Key Skills
  • Operations management
  • Risk management
  • Performance tracking and evaluation
  • Team building
  • Procedure development


  • Employee engagement
  • Exceptional time management skills
  • Strong public speaker
  • Leadership mentoring
  • Conflict resolution
  • Organizational design
Experience
Lead Sales Manger01/2012Chico's FASHouston , TX

Led sales meetings and calls with team members to establish sales and customer retention goals. Trained sales staff for new store location. Monitored customer preferences to determine focus of sales efforts. Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills. Maintained friendly and professional customer interactions. Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments .Maintained friendly and professional customer interactions.

Teacher 08/2013 to 07/2015 Harris County Department of EducationHouston , TX

Observed and assessed student performance and kept thorough records of progress. Managed classrooms of 20 students. Established clear objectives for all lessons, units and projects. Encouraged students to persevere with challenging tasks. Identified early signs of emotional, developmental and health problems in students and followed up with parents. Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance. Established positive relationships with students, parents, fellow teachers and school administrators.

Office Automation Clerk Intern11/2011 to 01/2012Kessler Air Force BaseBiloxi, MS

Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Maintained the front desk and reception area in a neat and organized fashion. Served as central point of contact for all outside vendors needing to gain access to the building. Planned meetings and prepared conference rooms. Wrote reports and correspondence from dictation and handwritten notes.Made copies, sent faxes and handled all incoming and outgoing correspondence. Created PowerPoint presentations used for business development. Organized files, developed spreadsheets, faxed reports and scanned documents.

Lead Mental- Health Technician10/2009 to 07/2010Specialized Treatment FacilityGulfport , MS

Charted and recorded information in client files. Tracked client movement on and off the unit by documenting times and destinations of clients. Checked facility for open windows, locked doors, malfunctioning smoke detectors and other safety hazards. Quickly responded to crisis situations when severe mental health and behavioral issues arose. Efficiently gathered information from families and social services agencies to inform development of treatment plans. Documented all patient information including service plans, treatment reports and progress notes. Collaborated closely with treatment team to appropriately coordinate client care services. Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills. Worked with parents and teachers to implement consistent behavior therapy techniques at home and school. Organized treatment projects that focused on problem solving skills and creative thinking.

Pre-K Lead Teacher08/2008 to 05/2009Oak GroveLawrenceville, GA

Routinely met with students' parents regarding in-class issues and learning interruptions to discuss solutions. Performed student background reviews to develop tailored lessons based on student needs. Established and enforced rules for behavior and procedures for maintaining order among a class of 20. Created and enforced child-based hands-on curriculum to promote student interest and receptive learning.

Pre-K Teacher 09/2007 to 05/2008Kids R Kids Duluth, GA

Routinely met with students' parents regarding in-class issues and learning interruptions to discuss solutions. Performed student background reviews to develop tailored lessons based on student needs. Established and enforced rules for behavior and procedures for maintaining order among a class of 20. Created and enforced child-based hands-on curriculum to promote student interest and receptive learning.

Customer Service Specialist 07/2002 to 08/2003Cingular Wireless Ocean Springs , MS

Collected customer feedback and made process changes to exceed customer satisfaction goals. Provided accurate and appropriate information in response to customer inquiries. Demonstrated mastery of customer service call script within specified timeframes. Developed effective relationships with all call center departments through clear communication. Built customer loyalty by placing follow-up calls for customers who reported product issues. Facilitated information flow between customer service, account management operations, quality assurance, training and payroll departments to guarantee call center objectives were met.

Bank Teller08/2001 to 06/2002The Peoples BankGulfport , MS

Balanced daily cash deposits and bank vault inventory with a zero error rate. Processed cash withdrawals.Trained employees on cash drawer operation. Examined checks for identification and endorsement. Processed treasury, tax and loan payments. Supplied tellers with coin and currency as needed. Maintained confidentiality of bank records and client information. Delivered prompt, accurate and excellent customer service.

Education
Master of Science: Management 2012Argosy University Atlanta , GA

Skills

MS Office Suite, office, progress, reconciling, rehabilitation, sales, treatment plan, Administrative Management, Classroom Discipline, Classroom Instruction, Classroom Management, Community Involvement, Counseling, Creative Lesson Planning, Critical Thinking, Curriculum Development, Urban Classroom Settings, Writing, Active Learning, banking, budgeting, cash receipts, charts, clerical, database, forms, government regulations, graphs, internal audits, inventory, inventory control, materials, meetings

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Chico's FAS
  • Harris County Department of Education
  • Kessler Air Force Base
  • Specialized Treatment Facility
  • Oak Grove
  • Kids R Kids
  • Cingular Wireless
  • The Peoples Bank

School Attended

  • Argosy University

Job Titles Held:

  • Lead Sales Manger
  • Teacher
  • Office Automation Clerk Intern
  • Lead Mental- Health Technician
  • Pre-K Lead Teacher
  • Pre-K Teacher
  • Customer Service Specialist
  • Bank Teller

Degrees

  • Master of Science : Management 2012

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